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Managed IT Services

IT Support Guide for Law Firms

Regardless of your industry, businesses always try to stay ahead of the curve when it comes to technology. However, information technology (IT) is often overlooked, and many companies may need to consider having the right strategies in place. 

Information technology is constantly evolving, and many small businesses need help staying on top of things. This is why IT support for small businesses, especially law firms, can be incredibly beneficial.

Keep reading to learn more about IT support for law firms, or contact the professionals from We Solve Problems IT!

IT Evolution for Law Firms

Information technology is applicable to large businesses and critical for small businesses, including law firms. IT has helped firms keep their cases organized and information safe and secure within the legal industry, which can also help customers achieve their goals when it comes to law.

Desktops

For decades, a lot of IT work was done primarily on desktops, especially for law firms. However, modern laptops have quickly replaced old desktops, particularly after 2020. Not only are these devices faster, but they can expand how law firms do business. Nowadays, many law firms are using these laptops to get more work done securely and remotely.

Networks

In addition to switching to laptops, law firms require robust and reliable networks to manage a modern workflow. Secure internet connectivity is key to protecting data while connecting with outside vendors and clients. 

Data

While your law firm may have been doing a good job keeping up with client demands that require information exchange, your data needs to be secure. Data Centers or cloud storage options can both be implemented securely to protect your and your clients’ data.

Servers

In addition to safeguards for data, servers are a great way to stay connected to information through technology. Usually, these servers are kept in these data centers to provide IT solutions for your firm.

Support Teams

Support teams are another part of the evolving IT world that has benefited law firms. Through IT support, firms have direct access to professionals to resolve IT issues whenever they need them.

Compliance That You Should Consider

There are many things that law firms need to take into consideration before choosing an IT team to partner with or bring in-house. One of the main things is compliance. Law firms have many responsibilities toward their clients, including protecting data. Firms can do this by meeting specific IT compliance requirements.

To better understand what compliance issues your firm may face and a strategy to combat any gaps, consider reaching out to We Solve Problems IT.

Data Sharing

Handling sensitive information is crucial for law firms. Transferring data from one place to another without extra security can leave that data vulnerable. However, IT support can encrypt the data to prevent theft. 

Incident Response Plan

Incidents can occur even if you roll out a robust plan for securing your data. Your managed IT company can help develop a response plan, and your firm should have it in place to proactively combat when an issue occurs. If you need help with a response plan, consider reaching out to an IT professional for assistance.

GDPR Compliance

GDPR stands for the General Data Protection Regulation. This law outlines an organization’s requirements to safeguard its data appropriately. GDPR is one form of compliance that your law firm needs to consider when securing its data.

IT Support for Your Law Firm

Now you know what issues could affect your law firm regarding technology and cybersecurity and some steps that can be taken to protect your data and ensure your IT is compliant. When looking for an IT professional to help your law firm, consider some of the following needs.

Cloud Services

Cloud services can be very beneficial for a law firm. Moving data to the cloud can boost overall productivity. In fact, it allows everyone on your law team to access files and communicate. Working in the Cloud makes data organization and access much more manageable and reduces your server maintenance costs and risks. Consider asking about the cloud services IT teams offer when deciding who to choose.

Backups

It is crucial to back up data. In the event of a disaster, backups are all that prevent you from losing all copies of your vital documents. IT service teams can help you organize and store your data while ensuring that it is backed up frequently to avoid issues. In the event of data loss, your IT team can restore the latest backup to your system.

Clients also count on you to keep their data safe. Backups can help you retain client information so your operations can continue running with minimal hiccups. 

Recovery

Disasters happen. While it is not ideal, having a recovery plan is crucial for when these issues occur. IT teams and service providers can help create a comprehensive plan to safeguard the information that needs to be kept safe and secure.

Remote Monitoring

When you work with a managed IT team, they can remotely monitor your law firm’s data and IT issues. Your IT team can check on the status of your servers and networks around the clock regardless of location and, most importantly, provide assistance almost immediately. By partnering with a managed IT company, you can often avoid the costs of hiring and training an in-house team. 

Get IT Support For Your Law Firm Today

Now we have established the following regarding IT technology: 

  • IT continues to evolve 
  • All companies, regardless of size, are vulnerable to cyber threats
  • Compliance can vary between industries 
  • There are more effective ways to share data
  • All sensitive data must be secured

It is essential to have technological safeguards in place to ensure that your company can continue to operate day-to-day. And the great thing is that you do not have to do it alone. Whether your firm lacks a dedicated IT team or your IT team needs additional assistance, consider getting a free consultation with We Solve Problems IT to learn more about their industry-tailored solutions.
Get in touch with one of the best by contacting them online or calling 310-998-7070 to get an appointment.

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Managed IT Services

6 Benefits of Working With a Managed IT Service Provider

Since 2020, businesses have dramatically changed the way they operate. New technology has become essential to running a business, whether it is remotely from home or in an office building. 

Regardless of the work model, businesses have learned that they need to manage their IT infrastructure effectively. Some companies have opted to beef up their IT team, while others have chosen to work alongside a reputable managed IT service provider. Both paths can increase the efficiency of operations, and sometimes companies need both. 

We Solve Problems IT is one of the LA area’s top managed IT service providers (MSPs). They provide businesses with an array of technological and operational benefits. Keep reading to learn more about the benefits of working with a managed IT service provider!

Predictable Costs for IT Services

While many businesses choose to hire an in-house team for their IT services, this can be costly. For a small business, hiring in-house is typically out of the picture. However, many companies can avoid higher expenses by working alongside an MSP. Managed IT services allow companies to work on a subscription basis, which offers more predictable upfront IT cost. 

Managed IT offers additional advantages compared to non-subscription, outsourced break/fix IT (where a business reaches out to IT only when issues arise). The subscription model incentivizes an MSP to find value for you, and they will proactively identify issues before they impact your business.

While it can seem daunting to choose from several cost options, there are simple ways to go about it. Subscription-based services are packaged deals that may work for your business needs. These packages might be more cost-effective for your organization but may offer limited customization. Most MSPs provide free consultations. We recommend taking advantage of these consultations to review services and find a plan that works best for you and your company. Typically, these services include system updates, maintaining security, reducing the cost of hardware, and more!

Enhanced Productivity

Since many businesses have begun to rely heavily on technology, it is vital to understand the impact of strategic technology use. Not only can technology help businesses perform everyday activities, but you can streamline operations as well. To optimize processes and maintain productivity, companies should look to implement IT infrastructure that is both proactive and reactive. IT issues can lead to system downtime, costing businesses money. 

When systems go down, productivity goes down. A managed IT service provider, such as We Solve Problems, can help manage and enhance productivity in the workplace in a myriad of ways. We Solve Problems implements all the technological safeguards required to secure your business. They also offer 24/7 remote monitoring of your systems and networks to ensure minimal downtime. Furthermore, when your employees need IT assistance, We Solve Problems is ready to respond and provide viable solutions. With a team like We Solve Problems in your corner, you know that your team has the right resources and support to work optimally every day. 

IT Security Improvements

Another reason working with a managed IT service provider can be so beneficial is the overall security improvements. Since small businesses are especially susceptible to cybersecurity threats, there must be proper protocols to deal with any type of vulnerability that occurs. This will minimize damage as well as decrease the risks that come with online security.

An experienced managed IT service provider can help your business avoid cybercriminal attacks. They can also prevent malware from entering networks, resolve issues, and block hackers. Doing so will protect your business’s sensitive information and eliminate security issues. Your managed IT service provider constantly monitors advanced technology systems to ensure you stay protected.

Support From Experts

When it comes to running a small business, making money is crucial. Every penny counts. With that said, constant IT issues can rack up a lot of costs. In fact, it can even lead to a loss of revenue, reputation, and lead to stressed employees. 

Many small businesses partner with a managed IT service provider to avoid this. By doing this, the provider gives the company a point of contact. This allows business owners and employees to get in touch with experts to answer any IT questions.

If an IT issue occurs, it needs to be fixed as quickly as possible. This will also prevent the development of any long-term problems. Luckily, many service providers are there around the clock to ensure that the businesses they work with get the support they need.

Services

Managed IT service providers offer various services to their clients, including more than just monitoring networks. They often help businesses implement security plans, incident response plans, and cybersecurity protocols for added protection. Another popular service is cloud-based services.

The cloud allows businesses to store and access important data and tools when needed. This lowers the maintenance cost and risks to crucial data associated with physical servers owned by the business

New Technology

New technology is also crucial for businesses. Since technology is constantly evolving, companies often must keep up with the changing market. However, many businesses fall behind when it comes to keeping up with technology. Luckily, managed IT service providers give companies direct access to new technology they may not have otherwise and can help organizations pick the best-updated technology for their needs.

Contact a Managed IT Service Provider in LA

At this point, you have seen how beneficial managed IT service providers can be to your small business. However, it is also essential to consider the long-term benefits these service providers can give you. While each may operate slightly differently, they can all benefit your business directly. To get in touch with a top-notch team of managed IT service providers, contact We Solve Problems IT today!

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Managed IT Services

7 Common IT Issues for Small Businesses

Tech issues can vary in severity and impact your company’s productivity. Whether you are a practice owner or a small business owner, you will inevitably encounter some sort of common IT issue while executing your day-to-day tasks. Unfortunately, technology isn’t perfect, and businesses may face technological challenges from time to time.

Information technology is one of the most critical aspects of any business. When used correctly, it can provide extensive support, security, and insight for guidance. However, if misused, a lot of potential issues can arise. Therefore, learning to deal with IT issues is crucial while running a small business.

Keep reading to learn more about some of the most common IT issues companies can experience and how to avoid them!

Potential IT Issues Companies Can Face

Below are the top seven IT issues that small businesses can encounter daily. There are also a variety of short-term problems that can cause long-term issues if they are not addressed early on. While it may be more costly upfront, taking proactive measures to avoid these problems is worth it in the long run.

Poor Network Security

One of the biggest problems facing small businesses is poor security. Small and medium-sized businesses have just as much critical information as large corporations. Typically, this data contains personal information about the company, profits, employees, and clients. When dealing with sensitive information, it is vital to keep it private and safe. 

The emergence of more sophisticated hacking and bots has increased the potential for system breaches and stolen data. Small businesses can be easier targets for hackers since their cybersecurity measures often aren’t as robust as bigger corporations. However, this is why ensuring you have a safe and secure network is essential.

No Professional Experience

Many small businesses do not have access to their very own IT department, and that’s alright. Luckily, there are plenty of great options for IT, such as outsourcing to an MSP. If you do not have the experience, you can get an experienced IT manager to help keep your business safe.

Hiring a small internal IT team can be a great alternative if you decide not to outsource your technological needs. However, you want to make sure you hire a team with experience, who are prepared to address any potential issues.

Many companies find that hiring an internal IT team can be challenging if they have limited experience in IT to begin with. In this case, you can use either tech recruiters or outsourced IT to fill this role.

No Backups

Backing up data is important. Forgetting to back up data or cutting costs with minimal backups can be extremely expensive in the long run. Investing in a system is paramount to the security of your data. Even with a small business, it’s important to ensure that you are manually doing frequent backups. Your IT department can also set up automatic backups to avoid potential issues.

No Disaster Recovery Plan

Unforeseen things can occur at any time. Due to this, having a strategic plan in place to combat these issues is key. By designing and implementing a plan with your IT department ahead of time, you can avoid catastrophic damage from happening on your watch.

Cost of Technology

One of the biggest reasons small businesses avoid facing their IT issues is the cost of technology — it can be very expensive. To circumvent the costs, many small businesses will invest in older tech or no tech at all. While this can work for a short time, it is not a sustainable business practice. It is better to spend a bit of money upfront to protect your business long term. 

Lots of Rapid Change

Technology has evolved substantially in the last couple of years. That leads to many users feeling left behind, confused, or with questions. Many small businesses may have employees who struggle to do tasks that require new technology. Providing and attending classes is one step in the right direction regarding keeping up with technology. Another solution can be to invest in an IT department, or a managed IT service provider who can provide support and education. 

Annoyed Users

Like the rapid growth and change of technology, interacting with tech can annoy many people. Whether they are struggling to learn something or waiting for a page to load, technology can be frustrating. However, keeping your tech up to date is a great way to ensure quicker response times and happier employees.

Every employee will have different comfort levels when it comes to using a particular technology. This can cause annoyance and issues with the rest of your staff. But thankfully, offering classes or training can help with potential employee issues.

How to Avoid These Common IT Problems

Technological issues may feel inevitable; however, with certain protective measures in place, you can rest assured that you have done everything possible to secure your technology and data. Here are some things you can do today to protect your small business from IT issues:

  1. Invest in a safe network
  2. Create and update IT plans
  3. Hold frequent training for employees and workers
  4. Outsource your IT department
  5. Invest in new technology

By following the steps outlined above, you can prevent IT issues within your small business. In addition, doing so helps keep your business running smoothly, so you can focus on continuing to grow your company.

Outsource with We Solve Problems IT

If you and your company do not have expertise in information technology or cybersecurity, consider partnering with We Solve Problems IT. Based in Los Angeles, WSP has over 15 years of IT experience and success in helping businesses of all sizes regain control of their IT infrastructure, data, and technological devices. Reach out today to learn more about how WSP combats these everyday problems for their clients and get your free evaluation.

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Managed IT Services Network Server Management

10 Questions to Ask Your Managed IT Services Provider

There are a variety of managed IT services as well as Managed IT Service Providers (MSPs). If you are interested in hiring an MSP for your business’s technology needs, you need to know what you are getting into. Similar to any hiring process, there are several key things to learn before hiring an MSP.

It is essential to ask specific questions to gain as much insight as possible. This includes asking the MSP about their services, security and more. While each provider may differ slightly in their answers, there are certain aspects to look for in these answers.

Keep reading to learn how to make a good decision about the best MSP for you!

How do you structure your pricing?

Many MSPs will probably have similar pricing for similar services. Therefore, it is important to figure out what your budget is and which services are most important for you and your business. You will want to know if there is a down payment, if all costs are paid upfront, whether or not you are billed monthly, or if there are different options for billing frequency. This will give you an idea of what you are getting yourself into financially.

What pricing do you offer?

Going off the pricing structure, you want to determine if your potential MSP will offer customized pricing for the services you need. Many successful MSPs will offer pricing that varies based specifically on the needs of your business. This flexibility is important when deciding on an MSP.

Is there an option to co-manage?

A lot of companies have their own IT departments. If you go with a managed it service, you can outsource your IT department to another company. However, that does not mean you cannot keep internal IT staff. In fact, it may be beneficial to have an IT person on your team co-manage alongside your MSP to ensure there is consistency in the work.

What security do you have in place?

When it comes to technology and data, security is one of the top things you should be worried about. You will want to figure out how the MSP plans to protect your data and information. Their cybersecurity measures benefit both parties.

What insight can you get me?

Insight into different networks is essential. You will want to ensure that your MSP values accuracy and can give you transparent answers to all your needs or questions.

Do you recommend any hardware or software in particular?

Not only should your service provider be using the best hardware and software, but they should also be able to recommend some for you. In addition, they should want their clients to have the best technology to ensure protection, safety, and functionality.

Is there a service-level agreement?

A service-level agreement (SLA) is a direct contract between the MSP and the client that guarantees the provider will be spending dedicated quality time with the client and their business. This may seem small, but you want to ensure this is in place before you begin work to ensure that there are direct measures to get you what you need as the client. Be sure to come to an agreement on things such as availability, guaranteed response times, and items in-scope vs out-of-scope.

How often is the contract renewed?

The contract you sign to begin working with your MSP does not last forever. Generally, they are renewed annually. The first time you sign on with a managed IT service, you may want to opt for a one-year contract. However, after officially testing the MSP for a year, you will want to negotiate a longer-term contract.

What accreditations does the company have?

A company that has certain skill levels or completed certain programs is generally more reputable than one that has less experience. Some certifications and accreditations are worth more than others. Consider asking your MSP about their experience and credentials.

Can I talk to someone who has already worked with you?

One way to ensure customer happiness is to talk to a previous client of the MSP; this can provide insight into what the client liked or did not like and whether or not they chose to stay. Typically, your MSP should provide you with a client who is open and honest about the service quality of the MSP.

Next Steps in the Selection of an MSP

Now that you know what to ask, you will want to begin searching for an MSP that will be great for you. You may want to consider starting a list and calling one by one to get started in your search. However, before signing a contract, make sure you compare a couple of MSPs and their answers to the questions above!

Contact We Solve Problems IT

If you need a reliable MSP that is up to date with their technology and can provide you with valuable technology insights for years to come, consider contacting We Solve Problems IT. They have over 15 years of combined experience in the field and have served many happy clients in the Los Angeles area. Take your questions to WSP today and inquire about managed IT services for your growing business.

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Managed IT Services Network Server Management

Why Your Organization Needs Managed IT Services

Managed IT services are some of the best ways for businesses to cut costs when it comes to technology. Hiring a managed IT service provider (MSP) can cut costs for your business and make it more efficient. Not only can these services be incredibly helpful, but many providers offer various services to meet your unique needs as a business.

Whether you are considering starting a business or have one up and running, you will need to invest some money and time into building an IT team. That said, managed IT services can be a great way to save money and time for your company’s tech. 

Read on to discover more about managed IT services and how they can directly benefit your business!

What are Managed IT Services?

Managed IT services are typically used by small businesses that may not have an in-house IT team to manage their technology and IT needs. They offer their services at a flat rate to help a company with its tech needs, such as protecting its network, backing up data, and troubleshooting issues that arise. It is a convenient way to get IT support without hiring an entire team to work in-house.

This type of outsourcing provides small businesses with the support they need regarding technology. Generally, these managed IT service providers have teams that work together alongside a small business to create a package and a plan that works well for that business’s needs. They will help manage day-to-day issues, prevent long-term problems, and troubleshoot when necessary.

Pros and Cons of Managed IT Services

Like any service, there are pros and cons of managed IT services. Before deciding on whether or not to hire an outsourced IT service, consider the following:

Pros

  1. Consistent Monitoring: IT service teams will work directly with you to monitor your systems. This helps prevent security breaches and allows them to track data.
  2. Technology: While this does not apply to all providers, some of them will supply your business with devices and the right network. This is a benefit you can’t overlook due to the high cost of choosing and buying technology today. 
  3. Expertise: It can be expensive to put together a team of IT managers. Luckily, sourcing a team from a service provider gets you access to experts for an affordable price. These experts have typically worked for years on IT issues and can directly work alongside you and your team to serve your needs as a business.
  4. Cost: Compared to hiring in-house support, managed IT can be very cost-effective. 

Cons

  1. Remote Support: While outsourcing your IT services has many benefits; you may feel the repercussion of not having an in-person IT team. There are times when there will be conflicts with scheduling and meeting times due to the lack of physical presence. These service providers may not be local to your area, meaning virtual meetings are the only option.
  2. Different Cost Models: It’s important to evaluate the costs associated with outsourcing your IT with the time and expenses required to maintain a robust team in house. There may be upfront fees when partnering with an MSP; as well as ongoing contracts that need to be renewed. Consider what you can afford to pay while looking at the packages service providers offer. 

Why You Need Managed IT Services

For most businesses, the pros of managed IT services outweigh the cons. Here are additional benefits to keep in mind as you consider whether or not you need to consider managed IT services.

Support

Having expert tech support can be a win for any business. Many businesses hire in-house IT experts. While this can seem beneficial, it can be costly and not always worthwhile. Managed IT service providers can work just as quickly and efficiently as an in-house team. 

There are around-the-clock providers available for assistance at any time. Many service providers offer teams of IT tech experts to continuously monitor your business network and work alongside you to ensure everything runs effectively and smoothly. 

Expertise

MSPs know all the ins and outs of their industry and keep up to date with emerging changes. They are highly knowledgeable about a variety of technology, which means that they can offer root-cause solutions and informed recommendations about the best tech, software, and processes for their clients. 

Predictability

When it comes to services, many people want to know what they are getting. This is something that you will be getting when you hire a service provider. Costs and services are presented upfront so you know exactly what your service provider will be doing and how much it will cost. 

Security

Security is a big issue when it comes to technology. Protecting your network is one of the most important things you can do. Managed IT services make this their priority  . Not only will they protect you from security breaches, but they can also protect your data, benefiting you and your business in the long term.

Partner with a Managed IT Service Provider

Technology is necessary to build a successful business. However, not everyone is an expert when it comes to technology use. There are a lot of people who need support. This is where managed IT service providers like We Solve Problems come into play. Working alongside WSP offers direct access to experts who can enhance your knowledge while helping maintain your business. Reach out to WSP IT to get started with your technology assessment today.

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Managed IT Services

What Are Managed IT Services?

Technology is used by almost everyone nowadays. However, when issues arise, who do you turn to? In the business world, most businesses have an in-house or outsourced (“managed”) form of IT services to help with their technology needs. It is essential to understand what these managed IT services are and how to benefit from them.

You could benefit from managed IT services if you run a small business. Read on to learn more about how you can benefit from these services!

What are These Services?

Put simply, managed IT services are a way to outsource your IT department. This may be a more affordable option than hiring an in-house IT department. This third party handles technology tasks for specific businesses. In a lot of cases, companies have an internal team that collaborates with an MSP, too. Supplementing your IT force can be beneficial if you are trying to scale your business.

Typically, a team of technology experts works together for a certain business to reduce costs and manage day-to-day issues that arise. External companies that supply these teams of IT experts are known as Managed Service Providers (MSPs). 

What are MSPs Used for?

An MSP is a team that is hired by companies or organizations when they decide to outsource their IT team. These teams are typically cost-effective and an excellent solution for small businesses looking to protect their data. In addition to that, these teams work alongside an organization to meet its specific IT needs. 

Important Managed IT Services

When you hire an MSP, it is important to look into what they offer. Each organization may do things differently, meaning it is crucial to define your company’s needs ahead of time. However, there are some standard beneficial services to look for when looking to hire a managed IT service:

  • Support – Support from your IT team is critical. If you are outsourcing, it is important to have trust in your team to do what is best for your business. One of the most important things to consider is how quickly and efficiently they can identify and solve problems. Long term, this will avoid more extensive issues that can be detrimental and costly.
  • Data Security – Any security issues or threats can be dangerous. Not only do businesses keep confidential information regarding money, resources, and the business, but they also keep data on their employees. Due to this, it is important to find a team that prioritizes data security and can avoid threats.
  • Data Backup – One of the most important things to do as your business grows is to collect and save data. However, to protect this data, it needs to be backed up frequently. Therefore, hiring an IT team to back up data to a safe source consistently is important.
  • Onsite Support – While many technical issues can be fixed remotely, having direct onsite support from your IT team can be beneficial.

How to Know if you Need Managed IT Services

At this point, you have seen that MSPs can benefit you and your small business. However, how do you know if you really need these services? Here are a couple of questions you can ask yourself to get a better idea of what will benefit you long-term:

  • Is your current IT team doing an adequate job?
  • Are you overpaying for IT and technology needs?
  • Do you have an IT plan in place?
  • Is your data protected and backed up regularly?

While these are not the only important questions, they can guide you towards the right answer when it comes to deciding to outsource your IT department. 

Work With a Managed Service Provider

If you require a managed IT service provider, or if you have any questions about integrating these services into your business model, give We Solve Problems IT a call today. WSP provides each business with a strategy to meet its individual needs when it comes to IT and cyber security. Reach out to learn more today.

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Managed IT Services

3 Ways IT Services Protect Your Business

Data security issues are avoidable if you have a reliable IT services provider who can protect your business. With managed IT services, there are several different ways your business network can be made less vulnerable and more secure.

According to research studies, 43% of small businesses fall prey to cyberattacks. Of these, 60% were businesses that went out of business within 6 months for the incident. The best way to ensure this doesn’t happen to your organization is to work with a knowledgeable IT services team. In doing so, you can work together to create a solid plan of action. Here are some of the proven ways managed IT services can protect your company’s data and mitigate the risk of breaches.

Upgrade Older Computers That Are Still Running Out-Of-Date Operating Systems

Earlier in 2020, millions of laptops, desktop computers, and workstations powered by Windows 7 went over their regularly scheduled “end of life” duration when Microsoft ceased support for this particular operating system.

This is just an example of an issue that many businesses face each year. Cybercriminals often target specific machines that are running on outdated systems, putting any accessible personal information or unsecured data at risk. Your managed IT services provider will deal with these types of machines and processes and develop a plan for other old computers that could soon become at risk.

Implement a Disaster Recovery & Data Backup Plan That Works

Simply put, if your company is not redundantly, remotely, and regularly backing up its data on a daily basis, your entire business could be at risk. Do you know why most of the recent cyberattacks – especially ransomware – on businesses have worked? It’s largely because most organizations do not have access to extra copies of relevant data.

This leaves them with only one option: to give in to the hackers’ demands and pay thousands, if not millions, of dollars in ransom just to retrieve encrypted or stolen data. An IT services provider is aware of these threats, and they know exactly what measures your business needs to take to protect against everything from malicious attacks to natural disasters to hardware failure.

Secure The Mobile Devices And Laptops Used by Employees

Last year, the COVID-19 pandemic forced millions of employees to shift toward remote work. This means that protecting smartphones, tablets, laptops, and even residential Wi-Fi routers is now critical to maintaining enterprise-wide cybersecurity.

This includes a variety of tools, from cloud-operated applications for user access to remote desktop protocols for user administration. By working with a managed IT services company, your company can deploy additional layers of security around the devices used by your employees to monitor potentially dodgy Internet connections and manage networks.

We Solve Problems: An IT Services Team that Understands Your Business

A part-time employee handling computer issues on the side is just not enough to protect your sensitive business information in this day and age. The digital landscape is evolving, and so is the intensity of cyber threats. Your company deserves a dedicated IT services team to not only address short-term vulnerabilities but also create a long-term strategy for business success.

We Solve Problems is a leading IT services partner that can keep your organization, your customers, and your employees safe. We strengthen your systems, defend your data, and help your employees work smarter and more efficiently. If you want to learn more about how we can protect your business against potential data hacks or data loss, call us at 310-998-7070 or write to us online.

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Managed IT Services

IT Consulting – 5 Signs You’re in Dire Need of IT Consulting

Did you know that 64% of the collective increase in IT budget each year can be chalked up to the need to upgrade outdated IT infrastructure? From security concerns to employee growth, there are several reasons why your organization may need the services of an IT consulting company.

The global IT industry is on track to reach over $5 trillion by the end of 2021. If your business needs an IT consulting service, waiting to do it will only cut down on your revenue. Keep your business operations up-to-date and safe by learning the following signs you need the expertise of IT consultants.

You Are About To Start Working On A Big Project

Is your company is about to start a big project? Do you have the IT capabilities to succeed? If not, hiring an IT consulting company on a project basis will be a great option for you. Not only will they advise you, but help you manage your project on a day-to-day basis. A dedicated IT consultant will help you choose the best technology solutions available at a cost you can afford.

Your Business Is Growing

This is one of the most common reasons why businesses hire a managed IT consulting company. Whether you need to develop a system that will allow you to take customer orders or you want to start operating in more countries, a top-rated IT consultant can analyze your business and come up with the best solution.

They can help you avoid making some costly mistakes while you are expanding your operations. For example, at We Solve Problems, we help businesses form a goal-driven and coherent transformation strategy that is aligned with their business objectives.

You Are Having Issues With Internet Security

Are you experiencing issues with your internet security? From small businesses to giant corporations, every organization seems to be struggling with Cybersecurity issues today. From losing important company data online to being hacked, you need to be 100% sure that you are doing everything you can to stay safe online.

An established IT consulting company that provides Cybersecurity audits and disaster recovery services can help your customers and employees feel comfortable using your platform and sharing information.

You Don’t Have “Connections” With Technology Manufacturers

When you stay up to date on emerging trends and have a direct line to vendors, you will get product upgrades and customer support faster and with less hassle. When it comes to having successful IT operations in your business, swift access to new and updated products is critical.

By working with an IT consulting company, your business gets the upper hand. You will spend your money more efficiently, you will have access to the latest technology, and you will be able to solve IT problems much faster, so they don’t hinder other aspects of your business.

Protect Your Business And Hire An IT Consulting Services Today

Do you find that each time there’s an IT-related challenge, it takes too long to fix? Do you constantly worry about the safety of your business information and data? We Solve Problems can alleviate all of these issues and set you up for success in your industry. We can better connect you to technology vendors and manufacturers, so you get the best services, products, and upgrades. To learn more about how we can improve your IT, give us a call at 310-998-7070 or leave us a message online.

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Managed IT Services

California IT Services 3 Essential Services Your Business Needs

The demand for California IT services is growing at a rapid pace, with more and more businesses trying to leverage technology to claim their share of the market pie. If you don’t have an in-house IT department or you’re not making use of managed IT service providers, you could be leaving a lot of money on the table. In this post, we have compiled a list of some of the most important California IT services you need to stay ahead of your competition in the modern business landscape.

IT Network And Infrastructure (Procurement and Management)

Managed IT infrastructure services companies provide all the equipment required to set up and manage a network. Whether you want to acquire computers or software programs for your business, or you want to set up a telecommunications network, a California IT services company can help you.

If the company has procurement abilities, it can also provide asset management and maintenance services. It provides device upgrades and also executes repairs for any piece of equipment that’s been physically damaged.

A capable California IT services provider will also take care of all your software installation needs, including custom software development, operating systems, utilities, device drivers, and text editors. They can also install applications and programming software.

Cloud-Based Services

California IT services operated from a remote facility are referred to as Cloud-based services. Essentially, Cloud service companies lease their operating systems, software, and hardware to clients. They also take full responsibility for the maintenance of both the programs and the equipment.

These services can eliminate the need for your business to have a lot of physical space, and they can help you save considerably inexpensive equipment maintenance. Depending on which IT services provider you work with, you can either get the entire package (including software platform and IT infrastructure) or you can choose and pay only for specific services.

Some of the popular Cloud-based services for businesses are:

Cybersecurity Solutions

If you have a business and don’t have a solid Cybersecurity program in place, you are leaving your entire business operation vulnerable. Cyberattacks have become a regular occurrence today, with criminals either disrupting businesses or extorting money from the owners. Spreading malware is one of the most common ways cybercriminals are achieving their goals. Spyware, Trojan horses, and viruses are just some of the types of malware that are commonly deployed.

Since most California IT services companies provide Cybersecurity services, they can prevent these malicious programs from attacking your network. They will also monitor all incoming and outgoing data 24/7, 365days of a year, and keep track of all devices that connect to your network.

If an attack ever happens, they will mitigate the effects significantly. Once they get rid of the cyber threat, they will restore the data through their backups.

Work With Trusted California IT Services Experts. Work With We Solve Problems

IT support is more about covering your organization’s computers’ performance – it includes Cybersecurity, business compliance, cloud migration, data recovery, and much more. Our experts at We Solve Problems are your source for complete technology solutions to provide you the peace of mind you deserve.

If you’re looking for a skilled and knowledgeable IT team you can count on to show up and keep your business running come a hurricane or a malware attack, we are your guys. To know more about our services, please call us at 310-998-7070 or contact us online today.

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Managed IT Services

What Does a Managed IT Services Company Provide

Does your IT team spends most of their time dealing with cybersecurity, licensing, login issues, or problems of similar nature? It can take away some of their attention from strategic growth activities. This is why many organizations turn to managed IT services providers as their business grows. Outsourcing these services allows your organization to maintain a high level of staff productivity and security.

A managed IT company can provide you with the best possible support and tools to scale with your business. Here are some of the services these technology partners bring to the table.

Day-to-Day Operations & Support

It doesn’t matter what kind of business you’re running, your company’s IT team is always under pressure. Dozens of people are relying on your IT team at any given time to provide technical support for your organization. There are several additional IT difficulties that might drastically impair your staff’s productivity. From a malfunctioning projector to a workstation that won’t restart. These issues could completely overwhelm your IT department.

A managed IT services provider can fill this gap and take care of all of these problems, including:

·        Rebooting servers

·        Troubleshooting network connectivity

·        Issuing software licenses

·        Resetting passwords

·        Retrieving lost folders/files

·        And much more

Advanced Backup And Disaster Recovery

We live in times when even tech giants like Facebook and Verizon experience massive security breaches. Considering that, it pays to be prepared if you run a business. Yet, cyberattacks are not the only thing you may need to backup your data. You might have to restore operations from a backup for several reasons, including natural disasters. However, with a proactive backup and disaster recovery plan, recovery will be easier.

Flooding, fires, and other natural disasters destroy thousands of businesses each year, and these companies fail to resume operations after such a disaster. Consequently, data loss could spell disaster for your business, mainly if that loss results in an extended period without access to important data.

By working with a managed IT services partner, you gain access to advanced disaster recovery and backup software and processes that help protect your business in any emergency — and help you start your business operations quickly.

Creating And Managing a Solid Cybersecurity Plan

One of the primary objectives of organizations today is to ensure their business data stays protected. With many businesses storing personal health and financial information for employees or customers, cybercriminals enjoy access to sensitive data.

Henceforth, staying on top of all the latest threats takes time and focus and can be challenging for technology staff members to deal with, especially with other priorities. But when you work with a managed IT services provider, you have immediate and easy access to cybersecurity experts who can analyze your current processes, make suggestions for improvement, and even help implement those recommendations.

Looking For a Qualified Managed IT Services Provider? We Solve Problems is The Go-To.

A managed IT services company can support your business in hundreds of ways, saving you considerable time and money. When you choose to work with We Solve Problems, you gain access to a team of highly qualified and experienced professionals who are best at what they do and are solely focused on helping make your business successful.

Whether you need longer-term strategic advice or immediate assistance with help desk support, we can help. Call us at 310-998-7070 or fill out this online contact form to get in touch with us today.