Managed IT Services

Today, the success of any business revolves around technology, and law firms are not exempt. However, a new challenge emerges as law firms rush to reap the benefits of digital transformation. The pressure of managing the ever-evolving digital landscape and the security and legal compliance requirements it gives rise to—and at the same time, focus on clients and perform other tasks that benefit the law firm’s bottom line. The speed at which law firms adopt technology has left many IT teams overworked, overwhelmed, and unable to keep up with security and compliance. 

Your law firm handles confidential and valuable information that makes you especially vulnerable to cyber criminals looking to harvest sensitive data. The consequences of a data breach often lead to reputational damage, legal liabilities, and severe financial penalties and losses, not just for you and your firm but your clients too.Fortunately, managed service providers (MSPs) can help your law firm optimize IT systems to ensure more efficient and productive operations. They serve as external experts and bring technical expertise, specialized skill sets, and experience while providing valuable insights and recommendations to improve your firm’s overall IT strategy, security, and compliance. A wide range of regulatory requirements governs the legal industry, and luckily, MSPs have the resource capacity to help lawyers and their firms maintain data security and compliance.

Ensuring Data Security

 Preventing your law firm against security threats requires implementing an end-to-end, layered security strategy. Managed service providers offer a comprehensive suite of cybersecurity services to meet your firm’s specific needs—including threat monitoring, vulnerability assessments, and establishing robust data recovery and backup protocols.

Types of Data at Risk

Law firms store a treasure trove of information that can be a target for cybercriminals and include:

• Intellectual property protected by patents and trademarks

• Trade secrets, which include business strategies, details on potential mergers and acquisitions, and other corporate transactions

• Legal strategy, including investigation reports, litigation, and compliance tactics

• Personal identifiable information (PII)

• Attorney-client privileged sensitive information

Security Protocols by MSPs

MSPs can still be the targets of cyber attacks because they are a gateway to your firm’s IT network. Therefore, to ensure that their security is not compromised and protect your law firm’s IT solutions, the US Department of Homeland Security recommends that MSPs implement the following measures:

• Adhere to the principle of least privilege. MSPs should keep their data separate from clients, and networks should not be shared.
• Adopt a robust network and monitoring solution that recognizes malicious activity on the security infrastructure.
• Ensure that log information enables maximum detection and focuses on monitoring account misuse.

24/7 Monitoring and Support

Compliance is an ongoing process and requires a lasting management solution to stay on top of all legal requirements. Managed IT for law firms ensures continuous monitoring and management to ensure issues are detected before they can escalate, thus minimizing disruptions to your operations. This involves using automated systems to detect and report any suspicious activities.

The Risks of Downtime

Downtime, either due to network failure or cyber attacks, can immensely disrupt your firm’s operations, leading to revenue and productivity loss. In the case of a cyber incident, downtime to your firm is estimated to stretch up to 21 days, causing severe financial losses and reputational damage.

Real-time Monitoring Benefits

Cyber attacks come in many forms today, meaning your firm is always at risk. Having your defenses up around the clock ensures that you can always detect any potential malicious activity. Getting real-time updates on your network security lets you stay ahead of cybercriminals throughout the cyber-attack lifecycle.

Cost Effective Solutions 

Managed IT services for law firms can help save money by eliminating the need for an in-house IT team—helping cut down on your overhead costs while still providing you with reliable and secure solutions. In addition, as your business grows and your IT needs change, managed services provide easily scalable solutions.

Hidden Costs of In-House IT 

Many hidden costs are associated with hiring and training an in-house IT team. From the hiring and onboarding costs to the programs and facilities they will need, such as hardware, software licenses, and sometimes specialized support. Generally, setting up and maintaining your IT system in-house demands significant financial commitment.

Pricing Models of MSPs 

Managed IT solutions allow you to quickly scale up or down on your IT needs, meaning that you are only paying for the services you need. Most services are subscription-based, allowing you to control when to take them on or end the service.

Return on Investment 

Considering the ratio of benefits you get from managed service providers to the total cost you pay for their services, you will be getting more value for every cent spent than if you were managing an in-house team.

Compliance with Legal Regulations 

Managed IT services for law firms ensure compliance by implementing security controls and conducting comprehensive compliance assessments. Which helps establish which regulations you must adhere to and develop a plan to ensure compliance. Since compliance is their specialty, they are familiar with the legal frameworks and are current on the latest trends.

Common Legal IT Standards 

Compliance requirements vary with locations, and MSPs can help you understand your firm’s legal responsibilities, which may include the following:

• HIPAA: Health Insurance Portability and Accountability Act
• GDPR: General Data Protection Regulations, which lays the standards for businesses handling personal data.
• PCI DSS: Payment Card Industry Data Security Standard

MSPs’ Compliance Certifications 

To establish credibility with customers, managed service providers for law firms need third-party verification of their security infrastructure and practices. Compliance certifications also show that a provider is competent enough to target a specific industry. When working with an MSP with a compliance certificate, you reassure your clients that all necessary measures have been taken to guarantee their confidentiality and data security.

Cybersecurity Measures 

MSPs can keep up with security threats as they evolve. They are updated on the latest technological trends and best practices to enhance your law firm’s cybersecurity measures. The high volume of sensitive data that legal firms hold puts you at increased risk of cyber attacks and breaches. MSPs improve your cybersecurity posture by conducting security assessments, implementing security protocols, and updating your systems and patches so that you don’t have to worry.

Types of Cyber Threats

Common types of cyber threats targeted at law firms include:

• Data breaches
• Ransomware attacks
• Phishing scams
• Internal threats, such as disgruntled employees

Cybersecurity Tools Used by MSPs 

MSPs have numerous tools to help your law firm improve cybersecurity. These include Managed Detection and Response (MDR), Multi-Factor Authentication (MFA), Endpoint Detection and Response (EDR), patch management, vulnerability scanning, and firewall protection.

Data Management Solutions 

Proper data management is a priority for every law firm. You want your law firm to maintain detailed records in a structured, secure, and easily accessible manner. MSPs can help implement efficient ways of keeping records that meet the necessary legal compliance requirements while improving productivity.

Importance of Data Organization 

Data management makes it easy to retrieve and trace information and saves your law firm from spending hours on administrative tasks. Since data is the lifeblood of every modern business, proper data organization enhances data integrity. This helps your law firm make better and more informed decisions.

Data Management Tools by MSPs

MSPs can help your law firm effectively manage data by providing data analytics solutions, storage, security, and governance.

How We Solve Problems IT Can Support Your Law Firm

We Solve Problems provides managed IT services to law firms that need help managing and protecting their IT infrastructure and implementing solutions to enhance the system. Compliance may seem daunting, but our personalized IT services can help you meet the challenges hindering you from keeping up with the industry’s regulatory standards. Call us today to schedule a free consultation.

In the heart of Los Angeles, a city buzzing with innovation and progress, every second matters for a thriving small business. Imagine losing precious work hours due to an unexpected IT glitch. The effects are costly, both in terms of finances and lost opportunities.

What if you could eliminate this concern, optimize your IT infrastructure, and focus solely on growing your business? This is where managed IT comes in. Continue reading to discover how managed IT can revolutionize your business, boost productivity, and save you from potential technological nightmares.

Understanding Managed IT Services in Los Angeles

Managed IT services can seem complex, but their core concept is rather straightforward. Think of managed IT as a comprehensive package of technology solutions. One that oversees your entire IT infrastructure.

From regular system maintenance to cybersecurity, these services cover all aspects of your business technology. This proactive approach is designed to prevent any IT issues before they disrupt your operations.

Managed IT service providers, or MSPs, are experts in the IT field. They employ a team of professionals who have experience with various types of business technology.

Their job is to ensure that your IT systems are always up and running and reduce any downtime that could impact your productivity. They accomplish this through consistent monitoring and timely response to any potential threats or problems.

One significant aspect of managed IT is its focus on prevention rather than reaction. Unlike traditional IT support that steps in after a problem occurs, managed IT support in Los Angeles works continuously to keep your systems in optimal condition. This method of IT management helps your business avoid unforeseen problems, saving both time and money in the long run.

The Importance of Managed IT for Small Businesses

Small businesses face big challenges, and dealing with IT doesn’t have to be one of them. If you’re working hard to grow your business, constant tech troubles can really slow you down. That’s where managed IT services shine.

Having a skilled team manage your tech means fewer worries about system crashes or data leaks. MSPs provide top-tier protection for your business technology.

They keep a close watch on your systems 24/7, promptly addressing any security threats. This leaves you free to focus on what really matters – running your business.

Managed IT services are also flexible, scaling to meet your needs. As your business grows and changes, so do your tech needs.

An MSP can adjust their offerings to keep pace with your business and provide more when you need it and less when you don’t. This ensures you only pay for what you really need.

Cost savings is another big advantage of managed IT. Having a full-time IT team on your payroll can be a big expense for a small business.

With managed IT services, you get expert support without the hefty price tag of full-time staff. You save money and gain the peace of mind of knowing that your tech needs are being handled by pros who stay current on the latest in business technology.

In the high-stakes game of professional services, every advantage can make a difference. Managed IT services could be the boost that sets your business apart, providing stability, safety, and the flexibility to grow, all while helping you navigate the complex world of business technology.

How Managed IT can Drive Business Advancements

When you think of business advancements, you likely imagine innovative strategies or ground-breaking products. But did you know that the state of your IT infrastructure plays a key role in driving progress?

Managed IT services are not just about solving tech issues. They can be a catalyst for growth and innovation.

A well-maintained IT system boosts efficiency. Fewer glitches mean fewer interruptions. Your staff can focus on their work without the frustration of system failures.

They can complete tasks quicker and serve clients better. This efficiency drives performance and allows your business to stand out from the competition.

Cybersecurity is another area where managed IT excels. Security breaches can harm a company’s reputation and cause financial losses. By monitoring your systems and applying the latest security measures, managed IT services help protect your business from such threats.

But perhaps the most exciting aspect is the potential for growth.

With the flexible nature of managed IT services, you can scale your IT infrastructure as your business expands. You don’t have to worry about outgrowing your systems. Your Los Angeles managed IT services provider will adapt their services to meet your growing needs.

Choosing the Right Managed IT Service Provider in Los Angeles

Navigating the tech landscape of Los Angeles to find the right managed IT service provider can feel overwhelming. It’s a city teeming with providers, each promising the best IT services. To ensure your business’s future success, choosing the right provider is crucial.

Look for a provider with solid experience and expertise in the city’s unique IT landscape. Los Angeles is the home of innovation and a thriving hub of numerous industries. It demands a unique set of IT solutions.

A provider with a strong local track record can offer insights tailored to the city’s business technology sector. They will understand the challenges and opportunities inherent in the region.

Communication is another key factor, particularly in the fast-paced L.A. environment. Your provider should communicate in plain, understandable language, no matter how complex the IT issues may be. They should always keep you informed and help you grasp the workings of your IT systems and the solutions being applied.

The diversity of industries in Los Angeles calls for a wide range of IT services. Ensure that your chosen provider offers a comprehensive package that caters to all your IT needs, from cloud networking to cybersecurity. Their service offering should be as diverse and dynamic as the city itself.

Customer satisfaction should also be at the forefront of their approach. In a city where customer service can set a business apart, your provider should go the extra mile to ensure you’re happy with their service. Their response should be swift and attentive, always aiming to resolve issues to your satisfaction.

Finding the right managed IT service provider in Los Angeles is no small task. Yet, with these points in mind, you can select a provider that aligns with your business needs and contributes to your ongoing success.

Future-Proof Your Business with Managed IT

Embracing managed IT is more than just a smart move. It’s a necessary strategy for any business seeking to thrive. It provides you with an arsenal of resources to keep your business technology up-to-date, secure, and optimized.

It allows you to redirect your energy to what matters most – running and growing your business. So why not partner with an experienced provider that promises fast response times, clear communication, and complete satisfaction?

At We Solve Problems, we aim to redefine your perception of managed IT in Los Angeles. Contact us for a free consultation and take the first step towards a hassle-free IT future.

The COVID-19 pandemic has remodeled the whole work process into something more productive than ever before. Every industry is now leveraging technology in one way or another. Law firms and lawyers have embraced new methods and approaches to dealing with daily work and cases in the legal sector. By marrying law with technology, such as AI and machine learning, your law firm can quickly analyze mountains of legal data and free your attorneys from the monotonous task of manually reviewing documents to unravel valuable insights for case management. 

Digital transformations are revolutionizing the legal experience for the better. In addition to handling the legal work, you also have to take care of the business side of a law firm. Building a tech stack or solutions stack of suitable legal software can help streamline and optimize some of the processes of managing and running a law firm. Legal software can help automate key workflows, collect better data, create standard outputs, enhance collaboration and transparency, and minimize human error, improving productivity and client satisfaction.

If your law firm is committed to maximizing technology, you should have software covering all core areas of your business. This article highlights some of the leading software categories to include in your law firm’s IT solutions stack.

Case Management Software

Controlling the entire litigation process is often painstaking. However, case management software helps law firms manage different aspects of front- and back-office workflow functions.

What is Case Management Software? 

Case management IT solutions for law firms eliminate the need for physical files and enhance information tracking and storage. The software helps attorneys to centrally store and manage all relevant case information on a single, readily accessible platform. 

Key Features to Look For 

Some of the essential features to look for in a case management software include:

• Calendaring, timekeeping, and billing
• Contact and client management
• To-do-lists, reminders, and scheduling capabilities
• Document/Form assembly
• Data security 
• Web-based and accessible
• Email integration and client communication

Benefits of Using Case Management Software 

The software serves as the single source of truth, with information that is easy to access and in one place, significantly increasing efficiency and productivity. You can easily track case-related details, documents, and deadlines. The software also simplifies basic but cumbersome administration tasks and makes law firm workflows more seamless.

Document Automation

The right document automation software can help your law firm grow by streamlining the process of creating and drafting documents.

What is Document Automation Software

These are programs that your firm can use to generate documents automatically. Instead of manually creating documents from scratch, you can create templates in the software and reuse them as needed. Document automation software also comes with a predesigned library of legal document templates.

Key Features to Look For 

• Ability to prepare standard legal documents in a short time
• Capacity to store a large amount of legal documents
• Search capability to allows lawyers to find files easily
• Supports electronic signatures
• Allows for remote access to documents
• Sync, share, and track documents easily
• Must be secure
• Be able to capture billable time from any document

Benefits of Using Document Automation 

Document automation software enhances accuracy by automatically preparing documents and eliminating human errors. It also increases efficiency and makes collaborating and reviewing papers easier by keeping track of version history.

Secure Communication Platforms

Communication tools are essential for enhancing law firms’ efficiency, collaboration, and client service. The right communication platforms streamline the exchange of critical information among teams while ensuring data privacy and security.

What is Communication Software for Lawyers? 

Communication software is a solution that helps law firms improve and track their communication and collaboration. A lack of internal communications is estimated to cost small businesses up to $420,000 annually. When choosing a communication tool, your firm must consider internal and external communication needs. Good communication tools help law firm teams, and clients stay on the same page.

Key Features to Look For

When looking for communications software, consider the following essential features:

• High data security
• Easy to use
• Integration with other tools
• Mobile Accessible
• Search and bookmarking
• Shared note-taking
• Secure file-sharing
• Direct and group communications

Benefits of Using Secure Communication Platforms 

Secure communication platforms allow law firms to collaborate efficiently. They help break down silos as colleagues from different divisions can collaborate and share information on the go, establishing cross-functional teams. Also, when communications are improved, productivity and efficiency increase, leading to a more successful law firm.

Cloud Storage Solutions 

Your law firm handles large volumes of information, and finding a reliable and safe way to store it is critical.

What is Cloud Storage? 

These are online storage solutions in which data is stored on off-site servers that a third-party provider usually maintains. The third party is responsible for hosting, managing, and securing the data stored on its infrastructure. The provider also ensures that the data is always accessible via public or private internet connections. 

Key Features to Look For 

The best features to have in a cloud storage solution for law firms include the following:

• Easy integration with other programs
• File sharing options
• Sync files/folders to a local drive
• High-level security and privacy
• Server and client-side encryption
• Unlimited or expandable storage capacity
• Access

Benefits of Using Cloud Storage 

Cloud storage solutions enable law firms to store, access, and maintain data without owning or operating their data centers—saving them capital and operational expenditures and allowing law firms to focus on other core functions. The solution is also easily scalable, reliable, and easy to use.

Cybersecurity Measures 

The client-lawyer relationship cannot exist without confidentiality and privacy, including safeguarding digital assets and information. If you are a tech-savvy law firm, you must take necessary cybersecurity measures to protect your IT solutions. 

What are Cybersecurity Measures? 

Cybersecurity measures encompass all the technological tools and services your law firm has adopted to protect against cyber-attacks. A wide range of tools is essential to safeguarding the cybersecurity of your law firm’s IT solutions. Standard cybersecurity solutions for law firms include detection software, cloud backup software, anti-virus and anti-malware software, firewall, and Public Key Infrastructure(PKI).

Key Features to Look For 

Some features of cybersecurity tools or services include:

• Advanced threat protection
• Compliance and governance
• Zero-trust cybersecurity
• Privacy-enhancing computation
• DDoS protection
• API security
• Data risk analysis
• Attack analytics
• Client-side protection

Benefits of Implementing Cybersecurity Measures 

Implementing a cybersecurity measure ensures that law firms keep their infrastructure and systems secure. It also helps them stay compliant with regulatory requirements like HIPAA and GDPR. Law firms with a cybersecurity measure can use it as a selling point to show clients that they are committed to maintaining confidentiality and privacy with the information they are entrusted with.

Time Tracking Software 

Time management is critical for law firms that want to bill clients accurately. Therefore, time tracking software for lawyers takes the hassle off the processing of tracking and billing hours.

What is Time Tracking Software? 

This program helps lawyers track and classify the amount of time spent on each task for every client. The time can then be appropriately shared with and billed to clients. Time tracking software tracks, records, and manages the time spent on various tasks and client matters to ensure lawyers are appropriately compensated, and clients are fairly and accurately billed.

Key Features to Look For 

Essential features that time-tracking software for lawyers should have include:

• Integration with other solutions
• Billable vs. non-billable hours
• Automated time tracking
• Shareable reports
• Collaboration features like shared calendars, task assignments, and real-time updates
• Easy to use
• Project and team planning
• Customizable reporting and configuration

Benefits of Using Time Tracking Software 

Effective time tracking allows for accurate billing and ensures efficient resource allocation and better decision-making within law firms.

Billing and Invoicing Software 

Billing and invoicing programs help law firms eliminate guesswork and the tedious processes of invoicing and billing clients.

What is Billing and Invoicing Software? 

Billing and invoicing software refers to any programs that lawyers use to automatically track consulting time, calculate billable hours, and generate invoices. This makes the billing process faster, more accurate, and more effective.

Key Features to Look For 

The best features that billing and invoicing software should have include the following:

• Time tracking
• New invoice creation
• Electronic payment processing
• Predefined templates
• Multiple currency setting
• Invoice, payment, and tax report

Benefits of Using Billing and Invoicing Software 

Billing and invoicing solutions help attorneys optimize workflows to save time and money while improving billing accuracy—and when you can prepare invoices faster, accurately, and conveniently send them to clients, you get paid faster.

Why Choose We Solve Problems IT for Your IT Solutions

Law firms can leverage various IT solutions to streamline operations and improve their bottom line. It is likely that your firm already has some of the above technologies in place. However, if you are uncertain about what solutions to include or are struggling to make the best use of what you have, then it’s time to turn to managed IT services for legal professionals.

At We Solve Problems IT, we are dedicated to helping legal professionals align their legal and business needs with the best technology solutions. Contact us today for custom IT solutions that will fulfill the specific requirements of your law firm. You can also book a meeting or sign up for a free consultation.

Hundreds of law firms operate in Los Angeles, some of which host dozens or even hundreds of attorneys. Standing out in a crowded field is incredibly difficult, but it is not impossible. There are options for those who want to get serious about enhancing the standing of their specific firm and making a splash in the Los Angeles market. A managed IT support service is a must-have for any law firm seeking to make a name for itself. There are numerous benefits to using such a service, and we will explore some of those benefits in detail now. 

1. Enhanced Security 

Law firms are prime targets for cybercriminals. These criminals see law firms as great places to launch their attacks because they often hold a wealth of sensitive information. Therefore, it is imperative that all law firms seek the enhanced security that a managed IT service can provide.

Types of Security Threats 

The types of security threats that law firms face are nearly as numerous as the stars in the sky. They can be subjected to threats such as: 

• Information leaks 
• Blackmail
• Harassment 
• Phishing attacks
• and more

Criminals will continue to become more sophisticated in their approaches. Defending against those threats is necessary for any law firm that wants to remain competitive in the Los Angeles market. 

Security Measures by MSPs 

Managed service providers (MSPs) in the IT space can offer a variety of defenses against the most common types of cyber threats. It starts with continuous threat monitoring. Always staying on top of where the threats are coming from is a must. The service provider can step in and stop a threat before it takes hold if it is detected early enough. They can also provide remote access protection services to ensure that only those with a reason to be in the law firm’s systems can get into them. These are just the tip of the iceberg as far as what MSPs offer, and this is an excellent reason to explore what they have to offer in greater detail. 

Real World Security Incidents 

You don’t have to look far to find cyber breach incidents at major law firms. The London-founded law firm Allen & Overy was recently the victim of a successful hacking effort by a group known as the Lockbit cybercrime gang. Fortunately, the damage done was relatively limited in their case, but that is certainly not always the case. This is just the latest wake-up call for all law firms worldwide to embrace cybersecurity measures immediately. 

2. Cost-Efficiency 

Saving money is always a top priority for Los Angeles law firms. Given the stiff competition in the area, there is no excuse for wasting dollars that could be spent gaining new clients. Managed IT services are one of the most cost-effective ways to care for a law firm’s technology needs. 

Hidden Costs on In-House IT Services

You aren’t just paying an hourly labor fee for in-house IT services. Additional hidden costs include training new employees and managing all the paperwork required for onboarding. The more you add up, the more obvious it becomes that in-house IT services are costly. 

Cost-Benefit Analysis of MSPs 

Those in charge of law firms should run a cost-benefit analysis of hiring an MSP compared to paying for in-house services. You will quickly discover that an MSP is more cost-effective in almost every case. 

Long-Term Financial Benefits 

It is much easier and faster to scale up with an MSP as your firm grows than to continue bringing in new in-house IT people. You can work with your MSP to add more support to help your firm as it grows. This is far more cost-effective than going through the tedious and expensive process of hiring new in-house individuals. 

3. Compliance and Regulation

Law firms know better than most about the vitality of adhering to compliance and regulatory requirements when running their operations. A significant amount of sensitive data is kept within a law firm, and it is vital to comply with the appropriate security measures necessary to keep that data safe. 

Legal Requirements of Law Firms 

One of the most important things to remember about law firms is that they have a sacred duty to keep communications with their clients confidential. The attorney-client privilege means that an attorney must keep private communications between themselves and their clients confidential. Thus, the firm must devote resources to secure those communications. 

How MSPs Ensure Compliance 

Managed service providers (MSPs) do the heavy lifting of keeping up with the latest compliance regulations relevant to law firms. They take the burden of keeping up with these regulations off the firm’s shoulders. The MSP will ensure that you stay in compliance with the latest regulations without having to keep track of them yourself. 

Consequences of Non-Compliance 

The consequences of non-compliance with various technology-based regulations can range from a simple warning to a full-fledged cyber emergency. Regardless, you do not want to take any chances when it comes to the safety and security of the information and data you have been entrusted with. Once again, an MSP can help you avoid these scenarios entirely by keeping you in constant compliance with the latest regulations at all times. 

4. Scalability 

As we touched on before, scalability is one of the major benefits of using an MSP to assist with your IT needs. 

The Need for Scalable Solutions 

Ideally, your Los Angeles law firm will continue to grow and take on new business as much as possible. This means that your IT needs will likely grow along with it. MSPs can easily assign more individuals to assist you with your growing IT needs as your business expands. This is faster, more cost-efficient, and easier than hiring more in-house staff. 

How MSPs Offer Scalability 

You only need to send a simple request to your managed service provider (MSP) to obtain additional staff and resources for your IT needs. Then, the MSP can jump into action to direct those resources and help you continue to scale up your firm. 

Future-Proofing Your Business 

According to Moore’s Law, the collective power of technology in the world doubles roughly every two years. This means that the threats posed by cyber criminals also increase rapidly. An MSP can spend its resources anticipating those threats and working to prevent them from causing significant problems for your Los Angeles law firm. 

5. 24/7 Support

Finally, you must not forget the value of having support available to you whenever you need it. 

Importance of Round-the-Clock Support

Cyber threats can emerge at any time, day or night. Additionally, simple technology problems or glitches can occur at any time. Therefore, tapping the resources an MSP can provide 24/7 is essential. 

How MSPs Provide Continuous Support 

MSPs often hire individuals from various regions of the world and people to work all hours of the day and night. Therefore, you can count on someone from the MSP to pick up the phone to answer your questions no matter when you have them. 

Real-world Support Scenarios

Imagine being locked out of critical files you need to do your job. In that event, knowing that you can turn to the support team at the MSP you have hired to help with such problems is comforting. Call them immediately, and you can get back into the files you need to view. 

Why Choose We Solve Problems IT for Your MSP Needs

Here at We Solve Problems IT, we provide everything you have just read about and then some. We have a long history of assisting our clients in receiving the IT solutions they need when they need them. We provide a cost-effective service that can give your Los Angeles law firm the lift you need to set yourself apart from the competition. If this all sounds good to you, please contact us and let us explain everything we have to offer. 

Businesses today are operating in a hyper-connected and fast-paced world where technology reigns supreme. Whether it’s internal processes or external reach and interaction, all companies rely heavily on robust and well-functioning IT infrastructures to stay ahead of their competition. That said, managing this intense labyrinth of technology is challenging, and it can often get in the way of growth and success.

Think of it this way: as a modern business, you have a lot to handle—from cyber threats to troubleshooting technical issues, scaling IT resources, and keeping your digital marketing efforts consistent—there’s a lot to do, and most of it is linked to efficient IT management. Excelling in this digital realm isn’t easy, and many businesses fall drastically behind in this race.

Luckily though, there’s a game-changer you can choose to invest in: managed IT services. As leading managed IT services providers in California, we’ve helped small and large-scale businesses with all kinds of IT-related needs. This includes everything from cloud software integration to IT buildouts and support. (Check out all our completed services here for better insights)

Here’s what you need to know about managed IT services and how they can help your business’s growth.

Why In-House IT Management Isn’t Enough for Your Business

Many companies have chosen to manage IT infrastructures in-house in the past, and for some, it has worked out well; however, the same doesn’t apply to companies across the board.  

There are significant limitations and challenges associated with in-house IT management, for instance:

· IT management Requires Specialized Expertise

IT systems are becoming increasingly complex, requiring a deep understanding of various technologies and their interdependencies. However, maintaining an in-house IT expert team can be expensive and challenging to recruit and retain.

· Infrastructure Maintenance Can Get Hectic

Hardware and software require regular updates, patches, and troubleshooting to ensure optimal performance. Without dedicated resources, businesses may struggle to keep up with these maintenance tasks, leading to system inefficiencies and potential disruptions.

· There’s No Room for Failure

Inadequate IT management poses significant risks, particularly regarding cybersecurity threats and data breaches. In-house IT teams may lack the expertise or resources to implement robust security measures, leaving businesses vulnerable to cyberattacks. The consequences of a breach can be severe, including financial loss, damage to reputation, and legal implications.

· In-House Teams Can’t Always Keep Up

Technology is continuously evolving, and staying updated with the latest advancements and ensuring compatibility with existing systems requires significant time and effort. In-house IT management often struggles to keep pace with these rapid changes, leaving businesses at a disadvantage when it comes to leveraging emerging technologies for growth and innovation.

What Exactly Are Managed IT Services

Managed IT services offer a comprehensive and proactive approach to IT support, distinct from traditional models.

These services typically include a wide range of options, including device management, network monitoring, access controls, robust cybersecurity measures, employee onboarding/offboarding, data backups, and round-the-clock technical support.

Unlike reactive support, managed IT services focus on preventing issues before they arise, ensuring optimal system performance and minimizing downtime. With the flexibility to scale resources as needed, businesses can adapt to evolving technology requirements.

In short, managed IT services empower businesses to streamline operations, enhance security, and stay ahead in today’s rapidly changing digital landscape!

(Check out this case study that explains how we used cloud migration to improve workflow for one of our clients in the entertainment industry!)

How Can Managed IT Services Help Your Business

Managed IT services can help transform your business and aid its success and growth in unprecedented ways.

Here are a few ways of leveraging the benefits of our managed IT services for your business:

It Will Lead to Enhanced Security

Managed IT services provide businesses with robust security measures to safeguard against cyber threats and data breaches.

Advanced firewalls, encryption protocols, and intrusion detection systems are implemented to protect sensitive data. And regular security audits and updates ensure a proactive defense strategy, minimizing the risk of security breaches and potential financial and reputational damage.

The Business Will Experience Mega Cost-Savings

Outsourcing IT services through managed IT providers like us can result in significant cost savings. Businesses avoid the expenses associated with recruiting, hiring, and training an in-house IT team.

Moreover, we’ll operate on a subscription-based model, allowing businesses to budget their IT expenses more effectively. Businesses may even save on infrastructure costs as we typically take care of hardware and software upgrades.

You Get to Focus on Your Core Competencies

By outsourcing IT services to us, businesses can redirect their internal resources and focus on their core competencies.

Our managed IT services manage routine IT tasks, troubleshooting, and maintenance, allowing businesses to allocate time and talent to strategic initiatives and revenue-generating activities. This increased focus on core objectives leads to improved productivity, innovation, and growth potential.

Your Business Will Benefit from Proactive Monitoring and Maintenance

With managed IT services, businesses benefit from continuous monitoring and proactive maintenance.

Our dedicated teams monitor network performance, identify potential issues, and address them before they escalate. This proactive approach reduces downtime, improves system reliability, and ensures optimal performance, ultimately enhancing productivity and customer satisfaction.

For instance, check out this case study of a design firm we helped with a new backup system to increase their uptime!

You’ll Have Constant Access to Expertise

Managed IT service providers bring specialized expertise and knowledge to the table. Our teams consist of skilled professionals with diverse skill sets and certifications.

This expertise enables businesses to navigate complex IT challenges effectively, implement industry best practices, and leverage emerging technologies for competitive advantage. We stay updated with the latest trends and advancements so you don’t have to while ensuring benefit from cutting-edge solutions!

Not sure how our managed IT services can help your business specifically? Schedule a free consultation, and let’s find out together!  

Choosing The Right Managed IT Service Provider in Los Angeles

When it comes to managed IT services, you’ll see that there is no shortage of providers. However, not all services are created equal. Therefore it’s important to consider experience, the full scope of services, expertise level, industry reputation, and client management skills when making a choice.

Moreover, you should be able to define your own business’s needs to see if they align with a provider’s offerings.

Of course, if you’re looking for managed IT services in Los Angles, California, or anywhere on the West Coast, you can get in touch with our team.

As the leading managed IT services provider in Los Angeles, We Solve Problems IT is your go-to option for all kinds of IT support.

You can book a meeting to chat with our team or sign up for a free consultation. Also, feel free to contact us via phone or email for more information.

Modern IT solutions are designed to increase productivity while also saving you money!

Technology has evolved at an unprecedented rate. Modern IT solutions leverage the latest technology to revolutionize industries around the world. Managed IT services take this even further by creating an effortless way to stay updated with the newest tech.

There are a few incredible IT services for law firms. These services help make your life easier while also leveraging the latest technology for your practice. The latest technology allows your firm to operate as efficiently and productively as possible.

Interested in learning more about the best IT services for law firms? Read on for a quick look at the best managed IT solutions and how they can help you.

1. Application Integration

There are thousands of applications and platforms on the market today. However, the best applications to use are the ones that work seamlessly with your workflow. IT professionals can help you select various options while installing and integrating your platforms and applications.

2. Employee Onboarding

As mentioned before, technology evolves at an incredible rate. This means that your employees will also need to be onboarded to take advantage of the latest developments. Having professionals step in to onboard your staff can save time while allowing you to take full advantage of the upgraded tech.

When you hire new employees to the firm, onboarding is also essential. Having professionals walk new employees through the IT system can save you time and streamline the entire process.

3. Network Server Management

When you have a private network, you want to make sure that it’s secure and reliable. Keeping your law firm running efficiently with little to no downtime is essential. Network server management can help solve issues as soon as they arise, allowing you to reduce downtime.

4. IT Infrastructure Installation

If you don’t have a private server and want one, you can get a custom network designed and installed in no time. With tons of experience in the space, you can sit back and let the professionals step in and set everything up for you.

5. Device Management

Modern law firms don’t just have computers, but also tablets, smartphones, and laptops that all need to connect to the local network. Device management can help procure, set up, and secure these devices, so they’re always running. This includes software updates, firmware updates, and even device repairs and replacements.

6. Data Management

When running a law firm, you deal with hundreds of thousands of files. This can be anything from discovery to subpoenas, but you need a reliable, secure way of filing them. When your firm is involved in litigations for clients, it’s important to have reliable access to your data and even more critical to have backups of that data. This is why data management solutions are so important.

These solutions include setting up a private network, data management applications, or even cloud storage solutions for your law firm. IT professionals can also help you migrate and organize your data, making the transition seamless.

7. Data Security

Lawyers have an obligation to maintain confidentiality. Legal documents and client data should always remain private. This is why investing in data security measures is essential to prevent leaks and hacks. If you have a remote server, managed network server solutions will help ensure that your data is always secure.

If you’ve chosen a cloud storage solution, there are other data security measures you can take when you access your data. This includes anti-virus software and general network security.

8. Cybersecurity

Cybersecurity is critical in the modern economy. As mentioned above, even if you trust a cloud storage platform, having cybersecurity for your private network is still vital. This will prevent people from accessing your devices through your local network.

9. IT Support

The last thing any business needs is for the computer to crash. Whether you’re working during the day or in the middle of the night, having 24/7 IT support is essential. With the latest technology, you can get support remotely to resolve your issue efficiently.

This service goes above and beyond what a dedicated employee can do. This is because a dedicated IT support employee would be there during the day but not at 3 AM when you’re working overtime on a case. In this way, managed IT support is the more reliable choice.

10. IT Procurement

When you expand your law firm, you will also need to acquire more office tech. This process may include hiring new lawyers, associates, and legal assistants. All of these new staff members will need computers, laptops, tablets, or other devices so that they can connect to the system.

IT procurement takes the stress of finding and buying new equipment off your shoulders. As professionals in the space, we can help procure the best products at the best possible rates. This saves you both time and money.

Managed IT Services for Law Firms

When it comes to IT services for law firms, there are many options to choose from. Most law firms have some kind of private network designed to capture and store client data. By outsourcing your IT services, you can ensure that your entire system is always online without having to pay for a full-time employee.

In the modern era, having the latest technology is essential. If you want to learn more about our services, don’t hesitate to browse our website. Contact us today for any questions you may have, and one of our friendly staff will happily assist.

There’s a reason why the market for IT professionals is expected to increase by 15% over the next decade. In the past, only large corporations really required IT services. These days, even small businesses can benefit from an investment in IT. While there are a lot of different IT solutions out there, it can be challenging to navigate all of the available options.

So how do you know which IT solutions you need for your small business? Simple: by reading this guide. In this guide, we’ll cover some of the common IT solutions that small businesses tend to invest in. That way, you can decide for yourself which ones are right for you.

Cybersecurity Solutions

Did you know that roughly $4.2 billion are lost annually by businesses due to cybercrime? And that’s just the amount that gets reported to the FBI! These days, the effects of cybercrime aren’t limited to lost money and stalled operations.

If personal information about your staff or customers gets leaked, it can cause the public to lose faith in your business. Because of this, it’s a good idea to invest in IT cybersecurity solutions. This is especially true if your small business handles potentially sensitive information. A comprehensive cybersecurity solution will protect the software, hardware, and data you use daily.

Security software and backup plans are an excellent place to start. However, the ideal cybersecurity solution will also include comprehensive strategies for minimizing employee risk, like multi-factor authentication and stronger passwords.

IT Support Solutions

If any aspect of your business relies on technology, you can encounter problems. Maybe you need extra assistance with a new device or new software. Or, you could face a more comprehensive system or network problem that needs fixing immediately. Regardless of the severity of the problem, IT support for small businesses can help you and your employees get back to work as soon as possible.

Proper IT support solutions will maximize your company’s productivity because they reduce the downtime spent waiting for the problem to get fixed. And don’t think that you need an onsite IT team for support.

These days, many IT Support companies offer a help desk service where they can interact directly with your technology from a remote setting. Ideally, these types of small business IT solutions will be available at the drop of a hat when you need them.

Device Management Solutions

In the past, IT professionals tended only to deal with one primary device: the computer. Nowadays, that’s simply no longer the case.

Because of the Internet of Things (IoT), companies must also worry about equipment like mobile phones, storage devices, servers, and workstations. The influx of devices makes it hard to stay on top of all the devices used for your business. This can create serious security concerns down the line. Device management solutions ensure that all the devices used in your business align with your current security strategy. That means that only people with the proper devices (and permissions) can access certain information. It also helps ensure that all the devices are used as intended. Service providers will make sure devices stay up-to-date and running efficiently.

Onboarding Solutions

Bringing on new employees can often be challenging. You have to be mindful of taxes, salary, and training, but you need to consider a million other tiny details, too.

Things like adding new devices to your network, creating new email addresses, and training them to use your apps are just some of the things you need to worry about.

The good news is that some IT companies can automate this entire onboarding process. What’s more, they can also help with the offloading process when an employee needs to leave.

Cloud Storage Solutions

Hardware data can quickly get expensive. And, as a small business, you likely don’t need the benefits of storing your data in-house.

The good news is that cloud technology solutions allow you to store just as much data at a much more affordable price. What’s more, in the event of a power outage or similar problem, you will still have access to any data that’s being stored in the cloud. The same can’t be said about hardware storage. 

The only downside to cloud storage is the need for more robust security. But if you have a sound cybersecurity strategy, this shouldn’t be a problem. Cloud storage relies on a reliable network. So make sure your IT provider can give you the network solutions you need.

Why Managed IT Solutions Are Better for Small Businesses

A dedicated, onsite IT team can seem like an attractive option, but it raises some problems for the average small business. 

For one thing, it’s expensive. It requires having a lot of employees on salary, with additional benefits. 

It’s also difficult to train the employees you have if IT is not your forte, especially when navigating an ever-changing digital environment.

So, what’s the best solution for small businesses? Managed IT Solutions allow you to save money while boosting your overall operational effectiveness. Partnering with a Managed IT Service provider allows you to only invest in the IT solutions and services you require.

Avoid paying for IT services that you rarely use. With Managed IT, you can also access expert help with any IT problem you encounter. It’s a great way to maximize a potentially small IT budget.

Need IT Solutions for Small Business? Contact We Solve Problems IT

We hope this guide helped you learn about some of the different types of IT solutions for small business owners. The most important thing when searching for solutions is to find an IT company you can trust. Here at We Solve Problems IT, we help you decide which aspect of your IT needs requires prioritizing. What’s more, there are no hidden fees or tricks you need to worry about. So, if you’re ready for the small business IT solutions that you deserve, contact us today.

In the US alone, businesses lose hundreds of millions of dollars annually from IT-related issues. From network outages to data breaches and other issues, companies are vulnerable. They are not exempt from costly downtime that can affect their operations and bottom line.

Businesses of all sizes are turning to managed IT services as a way to reduce costs and improve efficiency. By outsourcing your IT needs, you can save money on hardware, software, and staffing costs.

In this blog post, we will take a closer look at the financial benefits of managed IT services. We will also show you how they can help your business save money every month!

Read on to discover how managed IT services can help you save money and make your business more efficient.

Managed IT Services: What Do They Entail?

Managed IT services encompass a broad range of tasks, including software installation. There’s also data backup and recovery, security management, system maintenance, and more.

When you outsource these tasks to an IT service provider, they can provide your business with customized solutions. These will meet your specific needs without requiring significant upfront investments in staff.

Furthermore, the provider will manage your IT needs for a fixed fee. This can be much more cost-effective than hiring and training in-house staff.

How Do Managed IT Services Work?

Managed IT services enable businesses to outsource their IT requirements to a provider who can handle the task on an ongoing basis.

The provider will take care of all the technical aspects, such as software installation, data backup, and recovery. In the meantime, you focus on your core business functions.

The managed service provider will customize their solutions according to your specific needs. They will provide 24/7 support and monitoring so that any issues can be quickly identified and resolved.

This ensures that your technology runs smoothly. It does so without needing you to dedicate resources or personnel to manage it yourself.

How to Find the Right IT Service Provider?

Finding the right IT service provider is essential to maximize the financial benefits of managed IT services. Look for a provider that has experience in your industry and can offer customized solutions that are tailored to your specific needs.

Also, look for providers who can provide 24/7 support and monitoring so that any potential issues can be quickly identified and resolved.

Finally, make sure to compare different providers in terms of cost, fees, and other factors before you make a decision.

In addition, you can also ask for references from past clients to make sure that the provider is experienced and reliable.

Financial Benefits of Managed IT Services

There are numerous financial benefits to be gained from managed IT services:

1. Lower Infrastructure Costs

By relying on an external service provider, you can reduce the amount of hardware and equipment your business requires. This reduces upfront investment costs as well as ongoing maintenance expenses.

2. Reduced Operational Costs

By outsourcing your IT tasks to a third-party provider, you can eliminate the need for in-house personnel dedicated to managing those processes.

Thus, resulting in significant cost savings over time.

3. Increased Efficiency

Managed IT services can help increase your business’s efficiency by automating tasks and streamlining processes.

This helps you to get more work done in less time, which leads to increased productivity and cost savings.

4. Improved Security

Managed IT services also offer enhanced security measures that can protect your data from malicious attacks and cyber threats.

Thus, reducing the risk of costly data breaches or system disruptions.

How to Prepare Your Staff for Managed IT Services?

To get the most out of managed IT services, it is important that your staff is prepared for the transition.

Start by providing training on the new systems and processes your team will be using. Make sure to explain any changes in responsibilities or workflow so that everyone understands their role in the new system. Managed IT can assist with this process.

Additionally, consider creating a support network with contact information for internal and external personnel who can answer questions and provide assistance.

Mistakes to Avoid When Working With An IT Service Provider

When working with an IT service provider, it is essential to be aware of a few pitfalls that can derail the success of your managed IT services.

First, avoid signing long-term contracts without understanding the terms and conditions. Make sure you know what kind of support is included in the agreement, as well as any restrictions on usage or other stipulations.

Secondly, do not underestimate the importance of ongoing communication with your provider. Keep them informed about any changes to your business or technology needs so they can provide timely assistance.

Thirdly, be sure to allocate resources to manage the transitions and maintain long-term relationships. An IT service provider is only as good as the team that works with you. Make sure you have a dedicated contact who can regularly check in and provide feedback.

Finally, do not forget to review your IT service provider periodically to make sure they are still meeting your needs. Keeping an open dialogue with them is key to ensuring that you get the best value for money.

Managed IT services can save you a lot of money in the long run if you choose the right provider and prepare your staff accordingly.

IT Done Right

Managed IT services are an excellent way for businesses of all sizes to save money. This is done while ensuring their operations run smoothly and securely.

By outsourcing these tasks to a reliable service provider, you can take advantage of lower infrastructure costs. You can achieve reduced operational expenses, improved efficiency, and better security. All resulting in significant savings each month.

Get in touch now to get started with managed IT services.

If you’re going to properly manage your growing business, you have to pay attention to your technology.

94% of small businesses report that technology helps with day-to-day efficiency. No matter what sector you operate in, you’re going to be dealing with computers and data. Having IT professionals backing you up is the best way to navigate these things.

Many large companies opt for in-house IT departments, but that’s not necessarily the most sensible move for all small businesses. Managed IT services are often the more frugal and effective option for businesses that don’t need or can’t budget for full-time IT.

In this post, we’re going to tell you some of the things you should know about managed services before hiring one. Keep reading and you’ll see that effective IT management can be outsourced.

1. Managed IT Services Saves You Time

One of the biggest perks of hiring managed IT services is that it saves your business time, thus boosting efficiency and productivity. Because you can customize your services, you can either have someone on-site most of the time or reach out to customer support when you need their help.

However you structure your IT services, you’ll experience less downtime when technology problems arise. When employees don’t have to troubleshoot their own IT issues, they can stay productive at work, which boosts morale and keeps the company running efficiently.

Another way that managed IT can save you time is through automation. An IT expert can perform an audit on your current tech situation and figure out how to make your workflow more effective. Automating tasks that are normally done manually can save your employees’ hours per month.

2. Managed Services Keeps Your Technology and Network Safe

Did you know that there’s a cyber attack every 39 seconds in America? If you’re not protecting yourself with strong cybersecurity measures, you’re at risk of losing data and having your system hacked. This can cost a business thousands in lost customers and downtime.

Without a knowledgeable IT professional helping you set up your security, you’re always going to be left vulnerable. You need to think about everything from application security to information security, disaster recovery planning, and everything in between.

If it sounds like a lot, that’s because it is. Managed IT services will look at your current setup, quickly find your vulnerabilities, and take the steps to rectify them.

Beyond automating your security measures, a good IT company will give you 24/7 security monitoring. As soon as a cyber attack is committed, they’ll be able to catch it because they’re always looking.

Education is at the heart of cybersecurity. Most security breaches occur due to human error, which often comes down to neglect. Your managed IT services can educate your employees on how to navigate your system and network in a secure way.

3. IT Management Saves You Money

Many growing small businesses hit a point where their technological needs outgrow what they have. This leads some to consider hiring one or more full-time IT professionals to work on-site, but this isn’t always the most frugal move. The average IT person makes around $90,000 in America.

When you really look at your IT needs, do they necessitate a new department or another full-time staff member? Most of the time, managed services can handle everything that an IT department would otherwise do, and you’ll only pay for what you need.

Included in the cost of managed services are all of the equipment and software to revolutionize your business. If you hired a full-time staff member, you’d still have to purchase all of the necessary equipment for them to do the job.

All of this, combined with the boost in productivity and reduced downtime, is going to save you a lot of money in the end.

4. IT Support Services Keep You Relevant

Staying relevant in a competitive marketplace is never easy. If you don’t have the latest technology working for you, your competitors are always going to get a leg up.

The technological landscape is constantly evolving. It’s easy to fall behind if you don’t have your ear to the ground. As a business owner, however, you don’t really have the time to keep an eye on the latest and greatest technology.

Fortunately, this is an important aspect of what an IT provider brings to the table. These dedicated and passionate professionals will keep you in the know about what new software and tech might help your business grow. They’ll also have the knowledge to implement these things.

Managed IT services will ensure that you’re always on the cutting edge. No more outdated technology, no more wondering why your competitors are so far ahead, and no more fixing tech that doesn’t work.

5. IT Can Be Customized

There’s no one-size-fits-all approach to IT. When you hire an excellent managed IT company, they’re going to work collaboratively with you to give you tech and software that fits your needs.

Each business we work with can choose which of our services they need. A free consultation with one of our professionals will give us a better idea of the challenges you’ve been facing. From there, we’ll help you determine what you need to improve and how to do it.

Our customized infrastructure management takes all of your objectives and requirements into consideration. As your company develops, so will your technological needs, so we help create solutions that help satisfy your needs and accomplish your objectives.

Get the Best Managed IT Services in Los Angeles

Now that you’ve got a better understanding of what managed IT services really bring to the table, it’s time to tell you about the most reliable managed services in LA. We Solve Problems allows you to outsource IT to knowledgeable professionals that have your growth in mind.

To learn more about our services, from cybersecurity to server support, contact us today, and we’ll give you a free consultation and quote for your IT needs.