Network Server Management

network server
Network Server Management

How Network Service Management Will Help Your Company

It is no secret that the world of business relies heavily on network connections. IT services in every industry are paramount to the productivity of your company. 

Network service management plays a crucial role in the success and security of modern businesses. Having an efficient and well-managed network is vital for maintaining productivity, protecting sensitive data, and ensuring seamless operations.

In this article, we will explore the benefits of network server management. As well as how it can help your company thrive in today’s digital landscape.

Benefits of Network Server Management

When it comes to running a successful business, network performance and reliability are crucial. That’s where network service management steps in to make a significant impact.

Your company can experience enhanced performance and minimize costly downtime. Network service management ensures that your network operates at its full potential. This allows for seamless communication and data transfer.

The improved performance translates into increased productivity. Employees can work efficiently without interruptions or sluggish network speeds.

A reliable network instills confidence in your customers. Smooth interactions and transactions lead to higher customer satisfaction.

Proactive Network Server Monitoring and Issue Resolution

Network issues can arise unexpectedly and cause major disruptions to your business operations. These problems can be detected and addressed before they become critical.

Through continuous monitoring, potential issues are identified early on such as:

  • Network congestion
  • Hardware failures
  • Security breaches

The monitoring allows for prompt action to prevent any significant impact on your business.

Proactive network management ensures that your employees can stay focused on their tasks. In return, your customers experience seamless and uninterrupted service.

Scalability and Flexibility

As your business grows and evolves, so do your network needs. Whether you need to:

  • Add new devices
  • Connect additional branches
  • Handle increased data traffic

Network service management can easily scale your network infrastructure to meet these demands.

This adaptability is crucial for businesses that want to stay agile in a rapidly changing market.

Network service management enables flexibility. It does so by allowing you to adjust your network configurations and resources based on evolving business needs. This means that as your priorities and strategies shift, your network can seamlessly adapt.

Cost Savings and Efficiency Gains

Outsourcing network management through network service management can result in significant cost savings for your company. You eliminate the need for an in-house IT team dedicated to network maintenance and troubleshooting.

This reduces labor costs associated with:

  • Hiring
  • Training
  • Retaining IT staff

Network service management eliminates the need to invest in expensive hardware and software infrastructure. Instead, the provider takes care of:

  • Procuring
  • Managing
  • Updating the necessary equipment and software licenses

This can save your company from upfront capital expenditures and ongoing maintenance expenses. Your business can allocate those savings toward other critical areas of growth and investment.

Your internal IT team can focus on strategic initiatives and core business activities. This enhanced operational efficiency translates into higher employee productivity. As they can dedicate their time and skills to projects that directly contribute to your company’s success.

With network service management handling routine network tasks, such as:

  • Monitoring
  • Troubleshooting
  • Updates

Your IT staff can work on more value-added activities, driving innovation and growth. This improved focus allows your employees to leverage their expertise and contribute to the overall efficiency and effectiveness of your business operations.

Enhanced Security and Data Protection

When it comes to safeguarding your business’s sensitive information and protecting against cyber threats, network service management offers comprehensive security measures.

These robust security protocols:

  • Detect
  • Prevent
  • Mitigate potential attacks on your network infrastructure

Network service management providers employ advanced technologies. These can include firewalls and intrusion detection systems. These systems create multiple layers of defense against unauthorized access and malicious activities.

Regular security updates and patches stay ahead of emerging threats and vulnerabilities. This way, your network remains resilient and protected.

Network service management helps minimize the risk of:

  • Data breaches
  • Unauthorized access
  • Potential financial losses associated with cyberattacks

The loss or damage of critical business data can have severe consequences. Network service management understands the importance of data backup and disaster recovery. It ensures that regular data backups are performed.

Stored both locally and off-site, network service management provides a safety net in case of data loss due to:

  • Hardware failures
  • Natural disasters
  • Cyberattacks

Reliable disaster recovery processes are in place to swiftly restore your systems and data to minimize downtime. They mitigate the impact on your business operations.

Network service management helps:

  • Safeguard your valuable information
  • Preserves business continuity
  • Gives you peace of mind

Choosing the Right Network Server Management Provider

Check the provider’s track record by researching their past clients and projects. Look for certifications and industry affiliations. These should demonstrate their commitment to maintaining high standards and staying updated with the latest technologies.

It ensures that you are entrusting your network management to professionals with a proven track record of success. You can have confidence in their ability to deliver effective network solutions and address any challenges that may arise.

Every business has unique network requirements, so it’s vital to choose a network service management provider that offers customized solutions and support.

Look for a provider that takes the time to understand your specific business needs and tailors their services accordingly. This includes assessing factors such as the:

  • Size of your network
  • Industry-specific compliance requirements
  • Future growth plans

Consider the value of:

  • Proactive support
  • Quick response times
  • 24/7 monitoring

A reliable network service management provider should provide proactive monitoring and issue resolution. Ensuring that any network problems are addressed promptly.

Quick response times and round-the-clock monitoring help minimize downtime and keep your network running smoothly, providing the necessary support for your business’s uninterrupted operations.

Are You Looking for Managed IT Services?

Investing in network server management is a strategic decision that can yield significant benefits for your company.

You are setting your company up for success in the digital age and ensuring a solid foundation for your business operations.

Are you looking for network server management? Get started with us today!

cloud networking
Network Server Management

Cloud Networking Monitoring: A Guide for Decision Makers

Cloud computing has become an integral part of many businesses.

It has provided them with increased flexibility, scalability, and big savings. Still, managing cloud resources and ensuring their optimal performance is a complex task. It requires extensive tech know-how that many business owners don’t have time to possess. 

Cloud network monitoring is the process of tracking and analyzing the performance of cloud infrastructure. The goal is to identify potential issues and optimize the network’s efficiency. 

If you’re tasked with making decisions about your organization’s IT, you’ll want to get familiar with what cloud networking means. Coming up with a way to approach this kind of security solution will be important for your business—read on and we’ll walk you through the basics.

Why Is Cloud Network Monitoring Important? 

Cloud network monitoring is critical for maintaining the performance and security of your network.

Without proper monitoring, businesses may experience downtime and slow application performance. They will be at risk due to many security vulnerabilities.

By monitoring cloud resources, decision-makers can identify performance issues. They can isolate the root cause and implement corrective measures. This will help to ensure the cloud network keeps functioning as it should. 

The entire goal of cloud monitoring is to stop problems from happening before they arise. Continued evaluation allows monitors to get a sense of trouble on the network ahead of time.

They can catch issues before they have a chance to materialize into something bigger.

Choosing a Cloud Networking Solution 

When selecting a cloud network monitoring solution, business owners must consider a range of factors. Below are some key considerations to keep in mind when approaching the task of cloud monitoring.

Scalability

As your organization grows and expands, your monitoring solution should be able to handle a greater number of cloud resources.

It should be able to do this without sacrificing performance. The solution should also allow for easy expansion of these monitoring capabilities.

It should be easy to integrate new regions and cloud providers into the system. If it’s difficult to do this, you could face serious problems as your business operation start to grow in size. 

Many businesses have suffered and even fallen due to not planning for this kind of growth. It’s important to keep scalability in mind when thinking about your cloud networking and monitoring. 

Flexibility

Your monitoring solution should be flexible enough to support a range of cloud providers and platforms. These include public, private, and hybrid cloud environments.

It should also be able to integrate with other tools. Tools such as automation and orchestration tools and other monitoring platforms.

The business that succeeds is the business that can move quickly and nimbly, and this kind of flexibility will be key to your overall operations. 

Real-Time Monitoring

One more essential quality to look for in your monitoring solution? You’ll want to ensure you have real-time monitoring as an option. 

Real-time monitoring is crucial for identifying and resolving issues as they occur. This can help to minimize downtime and other negative impacts on your infrastructure.

Look for a solution that can provide real-time visibility into your cloud resources. This way, the system can alert you to issues as soon as they arise.

The last thing you want as a business owner is to find out about a problem too late. The sooner you can be notified, the sooner you can take action and resolve the issue at hand. 

Security

You can’t talk about anything to do with work in the online world without talking seriously about security. Security is a critical consideration when selecting a cloud network monitoring solution.

Your monitoring solution should provide secure access controls. This is to prevent unauthorized access to your monitoring data, which could be incredibly dangerous if it were to fall into the wrong hands.

The solution should also ensure the confidentiality of your monitoring data through encryption. Encryption can help ensure you and your team are the only ones that can access relevant business information. 

Allowing access to key data will be an essential part of the monitoring process, but it’s important to ensure the security of this data is taken seriously. 

Analytical Ability

In addition to real-time monitoring, your monitoring solution should provide robust analytics capabilities.

A quality monitoring solution will allow you to track and analyze the performance of your cloud infrastructure over time.

Look for a solution that can provide insights into key performance metrics. This includes such metrics as latency, throughput, and error rates. Your solution should allow you to identify trends and patterns in your data.

Cloud network monitoring is only so helpful without this analytical aid. 

Ease of Use 

Last but not least! Ease of use is an important consideration when selecting a cloud network monitoring solution.

Your monitoring solution should be easy to use and provide an intuitive user interface. You and your team will want to quickly and easily navigate and understand your monitoring data. The solution you go with should provide this.

Your solution should provide customizable dashboards and reports. These should allow you to view your data in a way that works best for your organization.

Understanding Cloud Networking Monitoring

Handling the IT needs of your business can feel overwhelming, especially if you’re caught up handling so many other requirements and tasks. However, taking on this task will be essential for the long-term success of any serious business. 

What do you need to know about cloud networking monitoring? The above information can help you understand the importance of this work, and what to look for in a solution for your business. 

Need immediate help with this kind of IT support? Give us a call anytime for help.

help desk services
Network Server Management

The Advantages of Professional Help Desk Services for Businesses

There’s a very good reason why outsourcing has seen such a surge in popularity in the 21st century. There are many benefits to outsourcing, like increasing productivity and lessening your employees’ workload. It also enables you to hand over tedious and time-consuming tasks, so that your employees can focus on the most critical work for your business.

One area that business owners don’t think of outsourcing is help desk services, but that also brings many advantages to your IT infrastructure. Keep reading to find out what these perks would be.

1. 24/7/365 Help Desk Support

If your business is still relatively small but growing fast, you can probably only hire 1-2 help desk support staff. They will work their regular 9-5, like every other employee. 

But as you know, many IT emergencies don’t happen during regular hours. Ensure that your employees never get an unwanted break in their workflow. They can call an outsourced help desk number, get their IT gear fixed, and get back to working quickly. 

2. Customer Education

The gist of help desk support is that most problems the employees bring forth will be repetitive. This kind of knowledge is invaluable.

The outsourced help desk staff can record all the different IT troubles that pop up in your business and ensure that if there are any repetitive issues, they are resolved by on-the-ground solutions. 

If similar issues happen, protocols can be implemented so employees can follow them to resolve their issues. This will save them time and allow the help desk to focus on more important, critical, and unique problems.

3. Increased Productivity

This is a significant benefit of all outsourcing. Ensure your employees are focused on something other than solving fires and waiting for their IT equipment to work.

They can stay productive and focused rather than being stalled every few days by finicky equipment, software, or other related issues. 

Your employees can get into the flow state and be highly creative if they aren’t being interrupted by IT issues, and that’s good news for your business.

4. Improved Response Time

No business out there works without IT troubles. It’s normal to have issues pop up every now and then.

But it’s essential to resolve these issues quickly and then get on with the impending work.

With an outsourced help desk staff in place, you can ensure that your employees can call a single number and get connected right away to someone who can help them resolve their issue, no matter what time of day or what national holiday it is. 

All this productivity will only move your organization forward, and that’s not something you can sneeze at.

5. Saved Money

There are many ways in which outsourced help desk services will help save your business money. Hiring an outsourced help desk can be much cheaper than hiring individual IT staff for your business. You have to account for individual staff members’ salaries, benefits, pensions, and more.

With outsourced help desk services, you pay a monthly fee, and that’s all. And included in this monthly fee also comes a host of other services. Some outsourced help desk services are an add-on to managed IT services as a whole.

Additionally, you should consider all the time you will save for your employees, the increased levels of productivity, and the additional profits all this will garner for your organization.

6. Access to Expert IT Professionals

When you have an outsourced help desk option, you have access to a team of IT professionals, all experts in various IT infrastructures. If one person on the team can’t solve your employee’s problem, they can get assistance from someone else in the group to help and solve your employee’s issue.

This means that not only will your employee’s issues be resolved faster, but they will surely have the collective industry experience to resolve your issue in the best possible manner so it doesn’t repeat itself.

You get access to dozens of years of experience where stellar IT professionals have helped businesses just like yours resolve IT issues of all kinds.

7. Efficient Monitoring of Employees

When you outsource your help desk support, you can still have eyes on what’s going on with your IT infrastructure. You will receive weekly or monthly reports on issues that are popping up and how they were resolved.

For example, We Solve Problems has a 99% user satisfaction rating, has solved more than 100,000 problems for customers, and has an average response time of 11 minutes.

It offers complete transparency regarding outsourcing, which means you don’t have to wonder about it all. Monitor employee performance, both the outsourced help desk workers and your own.

Also, if you are looking to monitor your employee workload and perform device management for security purposes, the help desk services can help you with that as well. 

Outsource Your Help Desk Services to Us

We Solve Problems has been in business for 15 years. We help Los Angeles-based businesses of 20 to 200+ employees with various professional services, like outsourced help desk support, managed IT services, and more.

Ready to outsource the headache that is help desk services? Contact us today, and we can give you an idea of how our business can help you gain productivity and profit strides by outsourcing. There are so many benefits to outsourcing that you would be remiss if you didn’t consider it for your business.

Blog-3---Featured-Image
Managed IT Services Network Server Management

10 Questions to Ask Your Managed IT Services Provider

There are a variety of managed IT services as well as Managed IT Service Providers (MSPs). If you are interested in hiring an MSP for your business’s technology needs, you need to know what you are getting into. Similar to any hiring process, there are several key things to learn before hiring an MSP.

It is essential to ask specific questions to gain as much insight as possible. This includes asking the MSP about their services, security and more. While each provider may differ slightly in their answers, there are certain aspects to look for in these answers.

Keep reading to learn how to make a good decision about the best MSP for you!

How do you structure your pricing?

Many MSPs will probably have similar pricing for similar services. Therefore, it is important to figure out what your budget is and which services are most important for you and your business. You will want to know if there is a down payment, if all costs are paid upfront, whether or not you are billed monthly, or if there are different options for billing frequency. This will give you an idea of what you are getting yourself into financially.

What pricing do you offer?

Going off the pricing structure, you want to determine if your potential MSP will offer customized pricing for the services you need. Many successful MSPs will offer pricing that varies based specifically on the needs of your business. This flexibility is important when deciding on an MSP.

Is there an option to co-manage?

A lot of companies have their own IT departments. If you go with a managed it service, you can outsource your IT department to another company. However, that does not mean you cannot keep internal IT staff. In fact, it may be beneficial to have an IT person on your team co-manage alongside your MSP to ensure there is consistency in the work.

What security do you have in place?

When it comes to technology and data, security is one of the top things you should be worried about. You will want to figure out how the MSP plans to protect your data and information. Their cybersecurity measures benefit both parties.

What insight can you get me?

Insight into different networks is essential. You will want to ensure that your MSP values accuracy and can give you transparent answers to all your needs or questions.

Do you recommend any hardware or software in particular?

Not only should your service provider be using the best hardware and software, but they should also be able to recommend some for you. In addition, they should want their clients to have the best technology to ensure protection, safety, and functionality.

Is there a service-level agreement?

A service-level agreement (SLA) is a direct contract between the MSP and the client that guarantees the provider will be spending dedicated quality time with the client and their business. This may seem small, but you want to ensure this is in place before you begin work to ensure that there are direct measures to get you what you need as the client. Be sure to come to an agreement on things such as availability, guaranteed response times, and items in-scope vs out-of-scope.

How often is the contract renewed?

The contract you sign to begin working with your MSP does not last forever. Generally, they are renewed annually. The first time you sign on with a managed IT service, you may want to opt for a one-year contract. However, after officially testing the MSP for a year, you will want to negotiate a longer-term contract.

What accreditations does the company have?

A company that has certain skill levels or completed certain programs is generally more reputable than one that has less experience. Some certifications and accreditations are worth more than others. Consider asking your MSP about their experience and credentials.

Can I talk to someone who has already worked with you?

One way to ensure customer happiness is to talk to a previous client of the MSP; this can provide insight into what the client liked or did not like and whether or not they chose to stay. Typically, your MSP should provide you with a client who is open and honest about the service quality of the MSP.

Next Steps in the Selection of an MSP

Now that you know what to ask, you will want to begin searching for an MSP that will be great for you. You may want to consider starting a list and calling one by one to get started in your search. However, before signing a contract, make sure you compare a couple of MSPs and their answers to the questions above!

Contact We Solve Problems IT

If you need a reliable MSP that is up to date with their technology and can provide you with valuable technology insights for years to come, consider contacting We Solve Problems IT. They have over 15 years of combined experience in the field and have served many happy clients in the Los Angeles area. Take your questions to WSP today and inquire about managed IT services for your growing business.

Blog-2---Featured-Image
Managed IT Services Network Server Management

Why Your Organization Needs Managed IT Services

Managed IT services are some of the best ways for businesses to cut costs when it comes to technology. Hiring a managed IT service provider (MSP) can cut costs for your business and make it more efficient. Not only can these services be incredibly helpful, but many providers offer various services to meet your unique needs as a business.

Whether you are considering starting a business or have one up and running, you will need to invest some money and time into building an IT team. That said, managed IT services can be a great way to save money and time for your company’s tech. 

Read on to discover more about managed IT services and how they can directly benefit your business!

What are Managed IT Services?

Managed IT services are typically used by small businesses that may not have an in-house IT team to manage their technology and IT needs. They offer their services at a flat rate to help a company with its tech needs, such as protecting its network, backing up data, and troubleshooting issues that arise. It is a convenient way to get IT support without hiring an entire team to work in-house.

This type of outsourcing provides small businesses with the support they need regarding technology. Generally, these managed IT service providers have teams that work together alongside a small business to create a package and a plan that works well for that business’s needs. They will help manage day-to-day issues, prevent long-term problems, and troubleshoot when necessary.

Pros and Cons of Managed IT Services

Like any service, there are pros and cons of managed IT services. Before deciding on whether or not to hire an outsourced IT service, consider the following:

Pros

  1. Consistent Monitoring: IT service teams will work directly with you to monitor your systems. This helps prevent security breaches and allows them to track data.
  2. Technology: While this does not apply to all providers, some of them will supply your business with devices and the right network. This is a benefit you can’t overlook due to the high cost of choosing and buying technology today. 
  3. Expertise: It can be expensive to put together a team of IT managers. Luckily, sourcing a team from a service provider gets you access to experts for an affordable price. These experts have typically worked for years on IT issues and can directly work alongside you and your team to serve your needs as a business.
  4. Cost: Compared to hiring in-house support, managed IT can be very cost-effective. 

Cons

  1. Remote Support: While outsourcing your IT services has many benefits; you may feel the repercussion of not having an in-person IT team. There are times when there will be conflicts with scheduling and meeting times due to the lack of physical presence. These service providers may not be local to your area, meaning virtual meetings are the only option.
  2. Different Cost Models: It’s important to evaluate the costs associated with outsourcing your IT with the time and expenses required to maintain a robust team in house. There may be upfront fees when partnering with an MSP; as well as ongoing contracts that need to be renewed. Consider what you can afford to pay while looking at the packages service providers offer. 

Why You Need Managed IT Services

For most businesses, the pros of managed IT services outweigh the cons. Here are additional benefits to keep in mind as you consider whether or not you need to consider managed IT services.

Support

Having expert tech support can be a win for any business. Many businesses hire in-house IT experts. While this can seem beneficial, it can be costly and not always worthwhile. Managed IT service providers can work just as quickly and efficiently as an in-house team. 

There are around-the-clock providers available for assistance at any time. Many service providers offer teams of IT tech experts to continuously monitor your business network and work alongside you to ensure everything runs effectively and smoothly. 

Expertise

MSPs know all the ins and outs of their industry and keep up to date with emerging changes. They are highly knowledgeable about a variety of technology, which means that they can offer root-cause solutions and informed recommendations about the best tech, software, and processes for their clients. 

Predictability

When it comes to services, many people want to know what they are getting. This is something that you will be getting when you hire a service provider. Costs and services are presented upfront so you know exactly what your service provider will be doing and how much it will cost. 

Security

Security is a big issue when it comes to technology. Protecting your network is one of the most important things you can do. Managed IT services make this their priority  . Not only will they protect you from security breaches, but they can also protect your data, benefiting you and your business in the long term.

Partner with a Managed IT Service Provider

Technology is necessary to build a successful business. However, not everyone is an expert when it comes to technology use. There are a lot of people who need support. This is where managed IT service providers like We Solve Problems come into play. Working alongside WSP offers direct access to experts who can enhance your knowledge while helping maintain your business. Reach out to WSP IT to get started with your technology assessment today.

Reasons-to-Have-a-Professional-WiFi-Installation-Company-Set-Up-Your-Network
Network Server Management

Why You Should Hire a Professional WiFi Installation Company to Set Up Your Network

Technology has, inarguably, changed the way we do business. Companies today can operate with high speed, get more customers, serve more people worldwide, and improve their services or product quality, all thanks to technology. On the downside, a poorly designed technological infrastructure can become a liability that can sink a business. This is particularly true with wireless networking. Considering reliable WiFi is now as vital as running water. It can be critical to the overall performance of your business’s wireless networking infrastructure. That is why you need the help of a professional WiFi Installation Company to help set it up for you.

Why Hire An Expert Managed WiFi Installation Company?

To remain competitive, especially with the ongoing pandemic, your business needs a fast and secure network infrastructure. But even large IT teams have trouble keeping up with the plethora of changes that impact wireless networks. The world that we live in now is rapidly changing, and you need a digital infrastructure to withstand this transformation.

If your organization is big enough to have in-house wireless networking specialists, then you are good. However, given that wireless networking skills (as a career specialization), are extremely rare amongst most companies, this could be quite a challenge.

Your WiFi’s availability, security, and performance are critical to your business continuity, reputation, and of course, profitability. 

Hiring a WiFi installation company will take the complexity out of the whole process if you don’t have in-house IT teams. For example, at We Solve Problems, we wrap up all of the wireless networking hardware, managed network services, and software into one monthly subscription cost.

In addition to installing your WiFi, we can handle your WiFi design process that’s a time-consuming and expensive endeavor. Working with a WiFi installation company will mean:

  • You don’t have to hire your own team of expensive professionals for designing, installing, configuring, and managing your wireless networking system
  • You don’t have to spend months researching what WiFi hardware you need to buy
  • You don’t have to pick the “right” combination of WiFi management software


If your WiFi’s speed and security are crucial to your organization, make sure you choose a WiFi installation company that has the necessary expertise and a successful track record.

Why We Are Los Angeles’ #1 WiFi Installation Company

We Solve Problems has assembled a team of highly trained and certified wireless networking specialists.

While installing a customized WiFi network, we use a predictive RF (radio frequency) design. We model your wireless networking environment, so you have a network design that’s specifically optimized for your capacity and coverage needs.

We also perform an on-site WiFi site survey to help you gain invaluable insight into your WiFi performance. Installing WiFi is not a set-it-and-forget-it kind of thing for us; we continuously monitor your network and update the software to protect your company from the risks of outdated WiFi.

Contact We Solve Problems For Customized WiFi Design and Installation

Now that you know the benefits of hiring a managed WiFi partner, you can get started on improving the overall performance of your business’s wireless networking infrastructure. To book a wireless design consultation with We Solve Problems, call us at 310-998-7070 or leave us a message online.

malware-protection-3-signs-your-network-is-compromised
Network Server Management

Malware Protection: 3 Signs Your Network is Compromised

Cyberattacks are already extremely common and increasing in frequency and severity each year, which is also making malware protection very important for every business. According to one study, an average organization experiences 130 security breaches every year. If that’s not scary enough, 60% of all small- and medium-sized businesses are forced to shut down within 6 months of a cyberattack.

The purpose behind these attacks could be anything from damaging a company’s reputation to accessing sensitive information to sell on the black market. Whatever the goal of the hacker is, the end result is almost always devastating for the company. 

The cyberattacks or hacking techniques are designed to trick the security systems, but there are always little hints that can make you aware of their presence on your network. Let’s take a look at some indicators that could signal a malware attack on your system and how to get malware protection in place.

Ransomware Messages

If you or your employees are getting ransomware messages on your system, it obviously means that the network has been compromised with malicious software (malware). These messages generally appear on the front page of the website and prevent you from accessing the content unless you pay a specified amount of money (online).

It’s important to note that these attacks don’t necessarily happen because someone in your company visited an “infected” website while at work. Sometimes, it could be that an employee opens a spam message or email that directs them to download infected files. Since these emails/messages look extremely legit, people don’t think twice before doing what the email asks them to do.

The best way to handle these situations is to contact malware protection experts right away; don’t pay the demanded money immediately. We also recommend shutting down and disconnecting the infected parts of the systems to prevent any further damage. 

Sudden Encryptions

Another common malware attack involves hackers encrypting files, and preventing access to them until the company pays the “ransom”. It is similar to ransomware in this way, but it’s not as easily detectable.

It’s nearly impossible for non-IT professionals to detect encrypted files until they click on them and find they can’t open them. So, consider taking proactive safeguards against malware issues. You can do this by hiring a professional malware prevention company. These experts know how to identify the malware, no matter how sophisticated it is. 

Systems Functioning Without Internal Input(s)

It’s safe to say that a mouse cursor should not be moving on its own. If it seems like someone else is controlling things, that’s a clear sign of remote desktop hacking via malware.

In this case, immediately disconnect all affected computers from the network, and then try to figure out the point of entry. We also recommend monitoring your network traffic for suspicious activity. You should also sign out of all services and programs on the affected machine and run a thorough virus scan.

Contact The #1 Malware Protection Partner in Los Angeles

Are you experiencing any of the telltale signs mentioned above? If yes, we can help. At We Solve Problems, our highly skilled cybersecurity experts can help limit the adverse effects of an existing attack and ensure you don’t fall victim to similar attacks in the future.
Call us at 310-998-7070 or reach us online, and we will be happy to provide comprehensive malware protection, spyware protection, and protection against other viruses too.