Managed IT Services

cloud security
Cloud Managed IT Services

What Small Businesses Should Know About Cloud Security

Did you know that the first cloud data technology dates back to the 1960s? This technology has come a long way since then. It’s an effective way for small businesses to gain a leg-up over their competition. If you’ve started using cloud technology, now is the time to consider security (if you haven’t already) seriously.

If you are still wondering if Cloud Services are worth getting, keep reading to learn about cloud security and why it’s the best investment you can make for your small business.

It’ll Protect You From Hackers

Can you believe that a cyberattack occurs once every 39 seconds? The sheer number of attacks each year means that your chances of becoming a victim are high. This is especially true when considering how big and small businesses are targeted without discrimination.

Without cybersecurity measures for your cloud data, you might as well roll out the red carpet for hackers to steal your sensitive data. Not only will security breaches cost your small business a significant amount of money, but they could even lead to legal trouble. By avoiding the severe damages and the time-wasting associated with cyberattacks, your investment in cloud security will pay for itself over time.

You should also consider encryption for your cloud data storage, as it ensures higher security and privacy to your files. Encryption will allow only your employees and other trusted parties to access the files safely and securely.

It’ll Save Your Important Employee and Customer Data

While the cloud is a great way to share files seamlessly with coworkers across the office and beyond, there’s always the chance that something could go wrong. If you experience issues with your cloud provider or if users accidentally delete key files, it pays to back your data up. 

There’s even a possibility of hackers accessing your data and attempting to hold it hostage. Secure cloud services can proactively prepare your organization for these attacks. If you lose some or all of your data, you can always rest easy knowing there’s a backup to which you’ll have access.

It’s Scalable

The last thing you’d want is to expand your business to the point at which your IT solutions are no longer effective or efficient for your needs. Instead of being held back by that, you can continue to scale at an impressive pace when you get your cloud security from the right provider.

Until you reach your ambitious goals, you shouldn’t have to pay for more security than you need at any time. This is another reason to find a provider that can work with you and offer a tailor-made plan for your specific needs (and your growing needs).

The bigger your company gets, the more support it’ll need. You could sabotage your progress if you try to cut corners and stick with your current plan despite significant or rapid growth.

The best companies also offer a range of other technological solutions, such as managed IT services, build-outs, access controls, device management, and much more.

Don’t Forget About Regular Security Patches

Even the best cloud services need improvements now and then. This is why you should get secure cloud IT services from a provider who stays on top of the latest updates. Without promptly creating and applying security patches, cracks will start forming around your cloud security. In this situation, it’ll only be a matter of time before a cybercriminal finds a way to access your sensitive information. 

As you shop around for cloud security providers, ask them about security assessments and patches. They should give you a general idea of what they’ve implemented recently and how often they come across new ones.

Always Know Who Accesses Your Network

Instead of hoping that your cloud security is working, a worthwhile provider will implement proactive solutions and give you access to software to track who accesses your cloud and when. 

If you see something fishy, you can act fast instead of discovering it after the damage is already done. You can also identify the source of any illegitimate actions with detailed logs.

In addition, each employee needs to activate multi-factor authentication. This dramatically decreases the likelihood of a hacker exploiting your users’ passwords to access your data. Multi-factor authentication requires the user to provide a secondary confirmation of passwords, ideally with a rolling code on an authenticator app that changes every 30 seconds. The user will be allowed access only by verifying each login.

Are You Ready to Invest in Cloud Security?

Now that you’ve learned about cloud security, you can make the investment and rest easy knowing that your small business has the protection it needs. It’s always better to be safe than sorry, especially when breaches are expensive and can lead to legal issues.

We can provide you with various technological solutions, including cybersecurity, managed IT, network server management, employing onboarding, and so much more. From law and accounting firms to real estate and insurance, we’re proud to help organizations in various industries. Contact us to learn more about what we can offer you.

it services for law firms
Managed IT Services

10 IT Services for Law Firms

Modern IT solutions are designed to increase productivity while also saving you money!

Technology has evolved at an unprecedented rate. Modern IT solutions leverage the latest technology to revolutionize industries around the world. Managed IT services take this even further by creating an effortless way to stay updated with the newest tech.

There are a few incredible IT services for law firms. These services help make your life easier while also leveraging the latest technology for your practice. The latest technology allows your firm to operate as efficiently and productively as possible.

Interested in learning more about the best IT services for law firms? Read on for a quick look at the best managed IT solutions and how they can help you.

1. Application Integration

There are thousands of applications and platforms on the market today. However, the best applications to use are the ones that work seamlessly with your workflow. IT professionals can help you select various options while installing and integrating your platforms and applications.

2. Employee Onboarding

As mentioned before, technology evolves at an incredible rate. This means that your employees will also need to be onboarded to take advantage of the latest developments. Having professionals step in to onboard your staff can save time while allowing you to take full advantage of the upgraded tech.

When you hire new employees to the firm, onboarding is also essential. Having professionals walk new employees through the IT system can save you time and streamline the entire process.

3. Network Server Management

When you have a private network, you want to make sure that it’s secure and reliable. Keeping your law firm running efficiently with little to no downtime is essential. Network server management can help solve issues as soon as they arise, allowing you to reduce downtime.

4. IT Infrastructure Installation

If you don’t have a private server and want one, you can get a custom network designed and installed in no time. With tons of experience in the space, you can sit back and let the professionals step in and set everything up for you.

5. Device Management

Modern law firms don’t just have computers, but also tablets, smartphones, and laptops that all need to connect to the local network. Device management can help procure, set up, and secure these devices, so they’re always running. This includes software updates, firmware updates, and even device repairs and replacements.

6. Data Management

When running a law firm, you deal with hundreds of thousands of files. This can be anything from discovery to subpoenas, but you need a reliable, secure way of filing them. When your firm is involved in litigations for clients, it’s important to have reliable access to your data and even more critical to have backups of that data. This is why data management solutions are so important.

These solutions include setting up a private network, data management applications, or even cloud storage solutions for your law firm. IT professionals can also help you migrate and organize your data, making the transition seamless.

7. Data Security

Lawyers have an obligation to maintain confidentiality. Legal documents and client data should always remain private. This is why investing in data security measures is essential to prevent leaks and hacks. If you have a remote server, managed network server solutions will help ensure that your data is always secure.

If you’ve chosen a cloud storage solution, there are other data security measures you can take when you access your data. This includes anti-virus software and general network security.

8. Cybersecurity

Cybersecurity is critical in the modern economy. As mentioned above, even if you trust a cloud storage platform, having cybersecurity for your private network is still vital. This will prevent people from accessing your devices through your local network.

9. IT Support

The last thing any business needs is for the computer to crash. Whether you’re working during the day or in the middle of the night, having 24/7 IT support is essential. With the latest technology, you can get support remotely to resolve your issue efficiently.

This service goes above and beyond what a dedicated employee can do. This is because a dedicated IT support employee would be there during the day but not at 3 AM when you’re working overtime on a case. In this way, managed IT support is the more reliable choice.

10. IT Procurement

When you expand your law firm, you will also need to acquire more office tech. This process may include hiring new lawyers, associates, and legal assistants. All of these new staff members will need computers, laptops, tablets, or other devices so that they can connect to the system.

IT procurement takes the stress of finding and buying new equipment off your shoulders. As professionals in the space, we can help procure the best products at the best possible rates. This saves you both time and money.

Managed IT Services for Law Firms

When it comes to IT services for law firms, there are many options to choose from. Most law firms have some kind of private network designed to capture and store client data. By outsourcing your IT services, you can ensure that your entire system is always online without having to pay for a full-time employee.

In the modern era, having the latest technology is essential. If you want to learn more about our services, don’t hesitate to browse our website. Contact us today for any questions you may have, and one of our friendly staff will happily assist.

it solutions for small business
Managed IT Services

The Different Types of IT Solutions for Small Business

There’s a reason why the market for IT professionals is expected to increase by 15% over the next decade. In the past, only large corporations really required IT services. These days, even small businesses can benefit from an investment in IT. While there are a lot of different IT solutions out there, it can be challenging to navigate all of the available options.

So how do you know which IT solutions you need for your small business? Simple: by reading this guide. In this guide, we’ll cover some of the common IT solutions that small businesses tend to invest in. That way, you can decide for yourself which ones are right for you.

Cybersecurity Solutions

Did you know that roughly $4.2 billion are lost annually by businesses due to cybercrime? And that’s just the amount that gets reported to the FBI! These days, the effects of cybercrime aren’t limited to lost money and stalled operations.

If personal information about your staff or customers gets leaked, it can cause the public to lose faith in your business. Because of this, it’s a good idea to invest in IT cybersecurity solutions. This is especially true if your small business handles potentially sensitive information. A comprehensive cybersecurity solution will protect the software, hardware, and data you use daily.

Security software and backup plans are an excellent place to start. However, the ideal cybersecurity solution will also include comprehensive strategies for minimizing employee risk, like multi-factor authentication and stronger passwords.

IT Support Solutions

If any aspect of your business relies on technology, you can encounter problems. Maybe you need extra assistance with a new device or new software. Or, you could face a more comprehensive system or network problem that needs fixing immediately. Regardless of the severity of the problem, IT support for small businesses can help you and your employees get back to work as soon as possible.

Proper IT support solutions will maximize your company’s productivity because they reduce the downtime spent waiting for the problem to get fixed. And don’t think that you need an onsite IT team for support.

These days, many IT Support companies offer a help desk service where they can interact directly with your technology from a remote setting. Ideally, these types of small business IT solutions will be available at the drop of a hat when you need them.

Device Management Solutions

In the past, IT professionals tended only to deal with one primary device: the computer. Nowadays, that’s simply no longer the case.

Because of the Internet of Things (IoT), companies must also worry about equipment like mobile phones, storage devices, servers, and workstations. The influx of devices makes it hard to stay on top of all the devices used for your business. This can create serious security concerns down the line. Device management solutions ensure that all the devices used in your business align with your current security strategy. That means that only people with the proper devices (and permissions) can access certain information. It also helps ensure that all the devices are used as intended. Service providers will make sure devices stay up-to-date and running efficiently.

Onboarding Solutions

Bringing on new employees can often be challenging. You have to be mindful of taxes, salary, and training, but you need to consider a million other tiny details, too.

Things like adding new devices to your network, creating new email addresses, and training them to use your apps are just some of the things you need to worry about.

The good news is that some IT companies can automate this entire onboarding process. What’s more, they can also help with the offloading process when an employee needs to leave.

Cloud Storage Solutions

Hardware data can quickly get expensive. And, as a small business, you likely don’t need the benefits of storing your data in-house.

The good news is that cloud technology solutions allow you to store just as much data at a much more affordable price. What’s more, in the event of a power outage or similar problem, you will still have access to any data that’s being stored in the cloud. The same can’t be said about hardware storage. 

The only downside to cloud storage is the need for more robust security. But if you have a sound cybersecurity strategy, this shouldn’t be a problem. Cloud storage relies on a reliable network. So make sure your IT provider can give you the network solutions you need.

Why Managed IT Solutions Are Better for Small Businesses

A dedicated, onsite IT team can seem like an attractive option, but it raises some problems for the average small business. 

For one thing, it’s expensive. It requires having a lot of employees on salary, with additional benefits. 

It’s also difficult to train the employees you have if IT is not your forte, especially when navigating an ever-changing digital environment.

So, what’s the best solution for small businesses? Managed IT Solutions allow you to save money while boosting your overall operational effectiveness. Partnering with a Managed IT Service provider allows you to only invest in the IT solutions and services you require.

Avoid paying for IT services that you rarely use. With Managed IT, you can also access expert help with any IT problem you encounter. It’s a great way to maximize a potentially small IT budget.

Need IT Solutions for Small Business? Contact We Solve Problems IT

We hope this guide helped you learn about some of the different types of IT solutions for small business owners. The most important thing when searching for solutions is to find an IT company you can trust. Here at We Solve Problems IT, we help you decide which aspect of your IT needs requires prioritizing. What’s more, there are no hidden fees or tricks you need to worry about. So, if you’re ready for the small business IT solutions that you deserve, contact us today.

Managed IT Services
Managed IT Services

How Managed IT Services Can Save You Money

In the US alone, businesses lose hundreds of millions of dollars annually from IT-related issues. From network outages to data breaches and other issues, companies are vulnerable. They are not exempt from costly downtime that can affect their operations and bottom line.

Businesses of all sizes are turning to managed IT services as a way to reduce costs and improve efficiency. By outsourcing your IT needs, you can save money on hardware, software, and staffing costs.

In this blog post, we will take a closer look at the financial benefits of managed IT services. We will also show you how they can help your business save money every month!

Read on to discover how managed IT services can help you save money and make your business more efficient.

Managed IT Services: What Do They Entail?

Managed IT services encompass a broad range of tasks, including software installation. There’s also data backup and recovery, security management, system maintenance, and more.

When you outsource these tasks to an IT service provider, they can provide your business with customized solutions. These will meet your specific needs without requiring significant upfront investments in staff.

Furthermore, the provider will manage your IT needs for a fixed fee. This can be much more cost-effective than hiring and training in-house staff.

How Do Managed IT Services Work?

Managed IT services enable businesses to outsource their IT requirements to a provider who can handle the task on an ongoing basis.

The provider will take care of all the technical aspects, such as software installation, data backup, and recovery. In the meantime, you focus on your core business functions.

The managed service provider will customize their solutions according to your specific needs. They will provide 24/7 support and monitoring so that any issues can be quickly identified and resolved.

This ensures that your technology runs smoothly. It does so without needing you to dedicate resources or personnel to manage it yourself.

How to Find the Right IT Service Provider?

Finding the right IT service provider is essential to maximize the financial benefits of managed IT services. Look for a provider that has experience in your industry and can offer customized solutions that are tailored to your specific needs.

Also, look for providers who can provide 24/7 support and monitoring so that any potential issues can be quickly identified and resolved.

Finally, make sure to compare different providers in terms of cost, fees, and other factors before you make a decision.

In addition, you can also ask for references from past clients to make sure that the provider is experienced and reliable.

Financial Benefits of Managed IT Services

There are numerous financial benefits to be gained from managed IT services:

1. Lower Infrastructure Costs

By relying on an external service provider, you can reduce the amount of hardware and equipment your business requires. This reduces upfront investment costs as well as ongoing maintenance expenses.

2. Reduced Operational Costs

By outsourcing your IT tasks to a third-party provider, you can eliminate the need for in-house personnel dedicated to managing those processes.

Thus, resulting in significant cost savings over time.

3. Increased Efficiency

Managed IT services can help increase your business’s efficiency by automating tasks and streamlining processes.

This helps you to get more work done in less time, which leads to increased productivity and cost savings.

4. Improved Security

Managed IT services also offer enhanced security measures that can protect your data from malicious attacks and cyber threats.

Thus, reducing the risk of costly data breaches or system disruptions.

How to Prepare Your Staff for Managed IT Services?

To get the most out of managed IT services, it is important that your staff is prepared for the transition.

Start by providing training on the new systems and processes your team will be using. Make sure to explain any changes in responsibilities or workflow so that everyone understands their role in the new system. Managed IT can assist with this process.

Additionally, consider creating a support network with contact information for internal and external personnel who can answer questions and provide assistance.

Mistakes to Avoid When Working With An IT Service Provider

When working with an IT service provider, it is essential to be aware of a few pitfalls that can derail the success of your managed IT services.

First, avoid signing long-term contracts without understanding the terms and conditions. Make sure you know what kind of support is included in the agreement, as well as any restrictions on usage or other stipulations.

Secondly, do not underestimate the importance of ongoing communication with your provider. Keep them informed about any changes to your business or technology needs so they can provide timely assistance.

Thirdly, be sure to allocate resources to manage the transitions and maintain long-term relationships. An IT service provider is only as good as the team that works with you. Make sure you have a dedicated contact who can regularly check in and provide feedback.

Finally, do not forget to review your IT service provider periodically to make sure they are still meeting your needs. Keeping an open dialogue with them is key to ensuring that you get the best value for money.

Managed IT services can save you a lot of money in the long run if you choose the right provider and prepare your staff accordingly.

IT Done Right

Managed IT services are an excellent way for businesses of all sizes to save money. This is done while ensuring their operations run smoothly and securely.

By outsourcing these tasks to a reliable service provider, you can take advantage of lower infrastructure costs. You can achieve reduced operational expenses, improved efficiency, and better security. All resulting in significant savings each month.

Get in touch now to get started with managed IT services.

Managed IT Services
Managed IT Services

5 Things You Should Know About Managed IT Services

If you’re going to properly manage your growing business, you have to pay attention to your technology.

94% of small businesses report that technology helps with day-to-day efficiency. No matter what sector you operate in, you’re going to be dealing with computers and data. Having IT professionals backing you up is the best way to navigate these things.

Many large companies opt for in-house IT departments, but that’s not necessarily the most sensible move for all small businesses. Managed IT services are often the more frugal and effective option for businesses that don’t need or can’t budget for full-time IT.

In this post, we’re going to tell you some of the things you should know about managed services before hiring one. Keep reading and you’ll see that effective IT management can be outsourced.

1. Managed IT Services Saves You Time

One of the biggest perks of hiring managed IT services is that it saves your business time, thus boosting efficiency and productivity. Because you can customize your services, you can either have someone on-site most of the time or reach out to customer support when you need their help.

However you structure your IT services, you’ll experience less downtime when technology problems arise. When employees don’t have to troubleshoot their own IT issues, they can stay productive at work, which boosts morale and keeps the company running efficiently.

Another way that managed IT can save you time is through automation. An IT expert can perform an audit on your current tech situation and figure out how to make your workflow more effective. Automating tasks that are normally done manually can save your employees’ hours per month.

2. Managed Services Keeps Your Technology and Network Safe

Did you know that there’s a cyber attack every 39 seconds in America? If you’re not protecting yourself with strong cybersecurity measures, you’re at risk of losing data and having your system hacked. This can cost a business thousands in lost customers and downtime.

Without a knowledgeable IT professional helping you set up your security, you’re always going to be left vulnerable. You need to think about everything from application security to information security, disaster recovery planning, and everything in between.

If it sounds like a lot, that’s because it is. Managed IT services will look at your current setup, quickly find your vulnerabilities, and take the steps to rectify them.

Beyond automating your security measures, a good IT company will give you 24/7 security monitoring. As soon as a cyber attack is committed, they’ll be able to catch it because they’re always looking.

Education is at the heart of cybersecurity. Most security breaches occur due to human error, which often comes down to neglect. Your managed IT services can educate your employees on how to navigate your system and network in a secure way.

3. IT Management Saves You Money

Many growing small businesses hit a point where their technological needs outgrow what they have. This leads some to consider hiring one or more full-time IT professionals to work on-site, but this isn’t always the most frugal move. The average IT person makes around $90,000 in America.

When you really look at your IT needs, do they necessitate a new department or another full-time staff member? Most of the time, managed services can handle everything that an IT department would otherwise do, and you’ll only pay for what you need.

Included in the cost of managed services are all of the equipment and software to revolutionize your business. If you hired a full-time staff member, you’d still have to purchase all of the necessary equipment for them to do the job.

All of this, combined with the boost in productivity and reduced downtime, is going to save you a lot of money in the end.

4. IT Support Services Keep You Relevant

Staying relevant in a competitive marketplace is never easy. If you don’t have the latest technology working for you, your competitors are always going to get a leg up.

The technological landscape is constantly evolving. It’s easy to fall behind if you don’t have your ear to the ground. As a business owner, however, you don’t really have the time to keep an eye on the latest and greatest technology.

Fortunately, this is an important aspect of what an IT provider brings to the table. These dedicated and passionate professionals will keep you in the know about what new software and tech might help your business grow. They’ll also have the knowledge to implement these things.

Managed IT services will ensure that you’re always on the cutting edge. No more outdated technology, no more wondering why your competitors are so far ahead, and no more fixing tech that doesn’t work.

5. IT Can Be Customized

There’s no one-size-fits-all approach to IT. When you hire an excellent managed IT company, they’re going to work collaboratively with you to give you tech and software that fits your needs.

Each business we work with can choose which of our services they need. A free consultation with one of our professionals will give us a better idea of the challenges you’ve been facing. From there, we’ll help you determine what you need to improve and how to do it.

Our customized infrastructure management takes all of your objectives and requirements into consideration. As your company develops, so will your technological needs, so we help create solutions that help satisfy your needs and accomplish your objectives.

Get the Best Managed IT Services in Los Angeles

Now that you’ve got a better understanding of what managed IT services really bring to the table, it’s time to tell you about the most reliable managed services in LA. We Solve Problems allows you to outsource IT to knowledgeable professionals that have your growth in mind.

To learn more about our services, from cybersecurity to server support, contact us today, and we’ll give you a free consultation and quote for your IT needs.

it support for law firms is beneficial
Managed IT Services

IT Support Guide for Law Firms

Regardless of your industry, businesses always try to stay ahead of the curve when it comes to technology. However, information technology (IT) is often overlooked, and many companies may need to consider having the right strategies in place. 

Information technology is constantly evolving, and many small businesses need help staying on top of things. This is why IT support for small businesses, especially law firms, can be incredibly beneficial.

Keep reading to learn more about IT support for law firms, or contact the professionals from We Solve Problems IT!

IT Evolution for Law Firms

IT is applicable to large businesses and critical for small businesses, including law firms. IT has helped firms keep their cases organized and information safe and secure within the legal industry. It can also help customers achieve their goals when it comes to law.


For decades, a lot of IT work was done primarily on desktops, especially for law firms. However, modern laptops have quickly replaced old desktops, particularly after 2020. Not only are these devices faster, but they can expand how law firms do business. Nowadays, many law firms are using these laptops to get more work done securely and remotely.


In addition to switching to laptops, law firms require robust and reliable networks to manage a modern workflow. Secure internet connectivity is key to protecting data while connecting with outside vendors and clients. 


While your law firm may have been doing a good job keeping up with client demands that require information exchange, your data needs to be secure. Data Centers or cloud storage options can both be implemented securely to protect your and your clients’ data.


In addition to safeguards for data, servers are a great way to stay connected to information through technology. Usually, these servers are kept in these data centers to provide IT solutions for your firm.

Support Teams

Support teams are another part of the evolving IT world that has benefited law firms. Through IT support, firms have direct access to professionals to resolve IT issues whenever they need them.

Compliance That You Should Consider

There are many things that law firms need to take into consideration before choosing an IT team to partner with or bring in-house. One of the main things is compliance. Law firms have many responsibilities toward their clients, including protecting data. Firms can do this by meeting specific IT compliance requirements.

To better understand what compliance issues your firm may face and a strategy to combat any gaps, consider reaching out to We Solve Problems IT.

Data Sharing

Handling sensitive information is crucial for law firms. Transferring data from one place to another without extra security can leave that data vulnerable. However, IT support can encrypt the data to prevent theft. 

Incident Response Plan

Incidents can occur even if you roll out a robust plan for securing your data. Your managed IT company can help develop a response plan, and your firm should have it in place to proactively combat when an issue occurs. If you need help with a response plan, consider reaching out to an IT professional for assistance.

GDPR Compliance

GDPR stands for the General Data Protection Regulation. This law outlines an organization’s requirements to safeguard its data appropriately. GDPR is one form of compliance that your law firm needs to consider when securing its data.

IT Support for Your Law Firm

Now you know what issues could affect your law firm regarding technology and cybersecurity and some steps that can be taken to protect your data and ensure your IT is compliant. When looking for an IT professional to help your law firm, consider some of the following needs.

Cloud Services

Cloud services can be very beneficial for a law firm. Moving data to the cloud can boost overall productivity. In fact, it allows everyone on your law team to access files and communicate. Working in the Cloud makes data organization and access much more manageable and reduces your server maintenance costs and risks. Consider asking about the cloud services IT teams offer when deciding who to choose.


It is crucial to back up data. In the event of a disaster, backups are all that prevent you from losing all copies of your vital documents. IT service teams can help you organize and store your data while ensuring that it is backed up frequently to avoid issues. In the event of data loss, your IT team can restore the latest backup to your system.

Clients also count on you to keep their data safe. Backups can help you retain client information so your operations can continue running with minimal hiccups. 


Disasters happen. While it is not ideal, having a recovery plan is crucial for when these issues occur. IT teams and service providers can help create a comprehensive plan to safeguard the information that needs to be kept safe and secure.

Remote Monitoring

When you work with a managed IT team, they can remotely monitor your law firm’s data and IT issues. Your IT team can check on the status of your servers and networks around the clock regardless of location and, most importantly, provide assistance almost immediately. By partnering with a managed IT company, you can often avoid the costs of hiring and training an in-house team. 

Get IT Support For Your Law Firm Today

Now we have established the following regarding IT technology: 

  • IT continues to evolve 
  • All companies, regardless of size, are vulnerable to cyber threats
  • Compliance can vary between industries 
  • There are more effective ways to share data
  • All sensitive data must be secured

It is essential to have technological safeguards in place to ensure that your company can continue to operate day-to-day. And the great thing is that you do not have to do it alone. Whether your firm lacks a dedicated IT team or your IT team needs additional assistance, consider getting a free consultation with We Solve Problems IT to learn more about their industry-tailored solutions.
Get in touch with one of the best by contacting them online or calling 310-998-7070 to get an appointment.

working with a managed it service provider has benefits
Managed IT Services

6 Benefits of Working With a Managed IT Service Provider

Since 2020, businesses have dramatically changed the way they operate. New technology has become essential to running a business, whether it is remotely from home or in an office building. 

Regardless of the work model, businesses have learned that they need to manage their IT infrastructure effectively. Some companies have opted to beef up their IT team, while others have chosen to work alongside a reputable managed IT service provider. Both paths can increase the efficiency of operations, and sometimes companies need both. 

We Solve Problems IT is one of the LA area’s top managed IT service providers (MSPs). They provide businesses with an array of technological and operational benefits. Keep reading to learn more about the benefits of working with a managed IT service provider!

Predictable Costs for IT Services

While many businesses choose to hire an in-house team for their IT services, this can be costly. For a small business, hiring in-house is typically out of the picture. However, many companies can avoid higher expenses by working alongside an MSP. Managed IT services allow companies to work on a subscription basis, which offers more predictable upfront IT cost. 

Managed IT offers additional advantages compared to non-subscription, outsourced break/fix IT (where a business reaches out to IT only when issues arise). The subscription model incentivizes an MSP to find value for you, and they will proactively identify issues before they impact your business.

While it can seem daunting to choose from several cost options, there are simple ways to go about it. Subscription-based services are packaged deals that may work for your business needs. These packages might be more cost-effective for your organization but may offer limited customization. Most MSPs provide free consultations. We recommend taking advantage of these consultations to review services and find a plan that works best for you and your company. Typically, these services include system updates, maintaining security, reducing the cost of hardware, and more!

Enhanced Productivity

Since many businesses have begun to rely heavily on technology, it is vital to understand the impact of strategic technology use. Not only can technology help businesses perform everyday activities, but you can streamline operations as well. To optimize processes and maintain productivity, companies should look to implement IT infrastructure that is both proactive and reactive. IT issues can lead to system downtime, costing businesses money. 

When systems go down, productivity goes down. A managed IT service provider, such as We Solve Problems, can help manage and enhance productivity in the workplace in a myriad of ways. We Solve Problems implements all the technological safeguards required to secure your business. They also offer 24/7 remote monitoring of your systems and networks to ensure minimal downtime. Furthermore, when your employees need IT assistance, We Solve Problems is ready to respond and provide viable solutions. With a team like We Solve Problems in your corner, you know that your team has the right resources and support to work optimally every day. 

IT Security Improvements

Another reason working with a managed IT service provider can be so beneficial is the overall security improvements. Since small businesses are especially susceptible to cybersecurity threats, there must be proper protocols to deal with any type of vulnerability that occurs. This will minimize damage as well as decrease the risks that come with online security.

An experienced managed IT service provider can help your business avoid cybercriminal attacks. They can also prevent malware from entering networks, resolve issues, and block hackers. Doing so will protect your business’s sensitive information and eliminate security issues. Your managed IT service provider constantly monitors advanced technology systems to ensure you stay protected.

Support From Experts

When it comes to running a small business, making money is crucial. Every penny counts. With that said, constant IT issues can rack up a lot of costs. In fact, it can even lead to a loss of revenue, reputation, and lead to stressed employees. 

Many small businesses partner with a managed IT service provider to avoid this. By doing this, the provider gives the company a point of contact. This allows business owners and employees to get in touch with experts to answer any IT questions.

If an IT issue occurs, it needs to be fixed as quickly as possible. This will also prevent the development of any long-term problems. Luckily, many service providers are there around the clock to ensure that the businesses they work with get the support they need.


Managed IT service providers offer various services to their clients, including more than just monitoring networks. They often help businesses implement security plans, incident response plans, and cybersecurity protocols for added protection. Another popular service is cloud-based services.

The cloud allows businesses to store and access important data and tools when needed. This lowers the maintenance cost and risks to crucial data associated with physical servers owned by the business

New Technology

New technology is also crucial for businesses. Since technology is constantly evolving, companies often must keep up with the changing market. However, many businesses fall behind when it comes to keeping up with technology. Luckily, managed IT service providers give companies direct access to new technology they may not have otherwise and can help organizations pick the best-updated technology for their needs.

Contact a Managed IT Service Provider in LA

At this point, you have seen how beneficial managed IT service providers can be to your small business. However, it is also essential to consider the long-term benefits these service providers can give you. While each may operate slightly differently, they can all benefit your business directly. To get in touch with a top-notch team of managed IT service providers, contact We Solve Problems IT today!

Managed IT Services

7 Common IT Issues for Small Businesses

Tech issues can vary in severity and impact your company’s productivity. Whether you are a practice owner or a small business owner, you will inevitably encounter some sort of IT issue while executing your day-to-day tasks. Unfortunately, technology isn’t perfect, and businesses may face technological challenges from time to time.

Information technology is one of the most critical aspects of any business. When used correctly, it can provide extensive support, security, and insight for guidance. However, if misused, a lot of potential issues can arise. Therefore, learning to deal with IT issues is crucial while running a small business.

Keep reading to learn more about some of the most common IT issues companies can experience and how to avoid them!

Potential IT Issues Companies Can Face

Below are the top seven IT issues that small businesses can encounter daily. There are also a variety of short-term problems that can cause long-term issues if they are not addressed early on. While it may be more costly upfront, taking proactive measures to avoid these problems is worth it in the long run.

Poor Network Security

One of the biggest problems facing small businesses is poor security. Small and medium-sized businesses have just as much critical information as large corporations. Typically, this data contains personal information about the company, profits, employees, and clients. When dealing with sensitive information, it is vital to keep it private and safe. 

The emergence of more sophisticated hacking and bots has increased the potential for system breaches and stolen data. Small businesses can be easier targets for hackers since their cybersecurity measures often aren’t as robust as bigger corporations. However, this is why ensuring you have a safe and secure network is essential.

No Professional Experience

Many small businesses do not have access to their very own IT department, and that’s alright. Luckily, there are plenty of great options for IT, such as outsourcing to an MSP. If you do not have the experience, you can get an experienced IT manager to help keep your business safe.

Hiring a small internal IT team can be a great alternative if you decide not to outsource your technological needs. However, you want to make sure you hire a team with experience, who are prepared to address any potential issues.

Many companies find that hiring an internal IT team can be challenging if they have limited experience in IT to begin with. In this case, you can use either tech recruiters or outsourced IT to fill this role.

No Backups

Backing up data is important. Forgetting to back up data or cutting costs with minimal backups can be extremely expensive in the long run. Investing in a system is paramount to the security of your data. Even with a small business, it’s important to ensure that you are manually doing frequent backups. Your IT department can also set up automatic backups to avoid potential issues.

No Disaster Recovery Plan

Unforeseen things can occur at any time. Due to this, having a strategic plan in place to combat these issues is key. By designing and implementing a plan with your IT department ahead of time, you can avoid catastrophic damage from happening on your watch.

Cost of Technology

One of the biggest reasons small businesses avoid facing their IT issues is the cost of technology — it can be very expensive. To circumvent the costs, many small businesses will invest in older tech or no tech at all. While this can work for a short time, it is not a sustainable business practice. It is better to spend a bit of money upfront to protect your business long term. 

Lots of Rapid Change

Technology has evolved substantially in the last couple of years. That leads to many users feeling left behind, confused, or with questions. Many small businesses may have employees who struggle to do tasks that require new technology. Providing and attending classes is one step in the right direction regarding keeping up with technology. Another solution can be to invest in an IT department, or a managed IT service provider who can provide support and education. 

Annoyed Users

Like the rapid growth and change of technology, interacting with tech can annoy many people. Whether they are struggling to learn something or waiting for a page to load, technology can be frustrating. However, keeping your tech up to date is a great way to ensure quicker response times and happier employees.

Every employee will have different comfort levels when it comes to using a particular technology. This can cause annoyance and issues with the rest of your staff. But thankfully, offering classes or training can help with potential employee issues.

How to Avoid These Common IT Problems

Technological issues may feel inevitable; however, with certain protective measures in place, you can rest assured that you have done everything possible to secure your technology and data. Here are some things you can do today to protect your small business from IT issues:

  1. Invest in a safe network
  2. Create and update IT plans
  3. Hold frequent training for employees and workers
  4. Outsource your IT department
  5. Invest in new technology

By following the steps outlined above, you can prevent IT issues within your small business. In addition, doing so helps keep your business running smoothly, so you can focus on continuing to grow your company.

Outsource with We Solve Problems IT

If you and your company do not have expertise in information technology or cybersecurity, consider partnering with We Solve Problems IT. Based in Los Angeles, WSP has over 15 years of IT experience and success in helping businesses of all sizes regain control of their IT infrastructure, data, and technological devices. Reach out today to learn more about how WSP combats these everyday problems for their clients and get your free evaluation.

Managed IT Services Network Server Management

10 Questions to Ask Your Managed IT Services Provider

There are a variety of managed IT services as well as Managed IT Service Providers (MSPs). If you are interested in hiring an MSP for your business’s technology needs, you need to know what you are getting into. Similar to any hiring process, there are several key things to learn before hiring an MSP.

It is essential to ask specific questions to gain as much insight as possible about the MSP, their services, and more. While each provider may differ slightly in their answers, there are certain aspects to look for in these answers.

Keep reading to figure out which questions will get you the answers you need to make a good decision about the best MSP for you!

How do you structure your pricing?

Many MSPs will probably have similar pricing for similar services. Therefore, it is important to figure out what your budget is and which services are most important for you and your business. You will want to know if there is a down payment, if all costs are paid upfront, whether or not you are billed monthly, or if there are different options for billing frequency. This will give you an idea of what you are getting yourself into financially.

What pricing do you offer?

Going off the pricing structure, you want to determine if your potential MSP will offer customized pricing for the services you need. Many successful MSPs will offer pricing that varies based specifically on the needs of your business. This flexibility is important when deciding on an MSP.

Is there an option to co-manage?

A lot of companies have their own IT departments. If you go with an MSP, you can outsource your IT department to another company. However, that does not mean you cannot keep internal IT staff. In fact, it may be beneficial to have an IT person on your team co-manage alongside your MSP to ensure there is consistency in the work.

What security do you have in place?

When it comes to technology and data, security is one of the top things you should be worried about. You will want to figure out how the MSP plans to protect your data and information. Their cybersecurity measures benefit both parties.

What insight can you get me?

Insight into different networks is essential. You will want to ensure that your MSP values accuracy and can give you transparent answers to all your needs or questions.

Do you recommend any hardware or software in particular?

Not only should your service provider be using the best hardware and software, but they should also be able to recommend some for you. In addition, they should want their clients to have the best technology to ensure protection, safety, and functionality.

Is there a service-level agreement?

A service-level agreement (SLA) is a direct contract between the MSP and the client that guarantees the provider will be spending dedicated quality time with the client and their business. This may seem small, but you want to ensure this is in place before you begin work to ensure that there are direct measures to get you what you need as the client. Be sure to come to an agreement on things such as availability, guaranteed response times, and items in-scope vs out-of-scope.

How often is the contract renewed?

The contract you sign to begin working with your MSP does not last forever. Generally, they are renewed annually. The first time you sign on with an MSP, you may want to opt for a one-year contract. However, after officially testing the MSP for a year, you will want to negotiate a longer-term contract.

What accreditations does the company have?

A company that has certain skill levels or completed certain programs is generally more reputable than one that has less experience. Some certifications and accreditations are worth more than others. Consider asking your MSP about their experience and credentials.

Can I talk to someone who has already worked with you?

One way to ensure customer happiness is to talk to a previous client of the MSP; this can provide insight into what the client liked or did not like and whether or not they chose to stay. Typically, your MSP should provide you with a client who is open and honest about the service quality of the MSP.

Next Steps in the Selection of an MSP

Now that you know what to ask, you will want to begin searching for an MSP that will be great for you. You may want to consider starting a list and calling one by one to get started in your search. However, before signing a contract, make sure you compare a couple of MSPs and their answers to the questions above!

Contact We Solve Problems IT

If you need a reliable MSP that is up to date with their technology and can provide you with valuable technology insights for years to come, consider contacting We Solve Problems IT. They have over 15 years of combined experience in the field and have served many happy clients in the Los Angeles area. Take your questions to WSP today and inquire about managed IT services for your growing business.

Managed IT Services Network Server Management

Why Your Organization Needs Managed IT Services

Managed IT services are some of the best ways for businesses to cut costs when it comes to technology. Hiring a managed IT service provider (MSP) can cut costs for your business and make it more efficient. Not only can these services be incredibly helpful, but many providers offer various services to meet your unique needs as a business.

Whether you are considering starting a business or have one up and running, you will need to invest some money and time into building an IT team. That said, managed IT services can be a great way to save money and time for your company’s tech. 

Read on to discover more about managed IT services and how they can directly benefit your business!

What are Managed IT Services?

Managed IT services are typically used by small businesses that may not have an in-house IT team to manage their technology and IT needs. They offer their services at a flat rate to help a company with its tech needs, such as protecting its network, backing up data, and troubleshooting issues that arise. It is a convenient way to get IT support without hiring an entire team to work in-house.

This type of outsourcing provides small businesses with the support they need regarding technology. Generally, these managed IT service providers have teams that work together alongside a small business to create a package and a plan that works well for that business’s needs. They will help manage day-to-day issues, prevent long-term problems, and troubleshoot when necessary.

Pros and Cons of Managed IT Services

Like any service, there are pros and cons of managed IT services. Before deciding on whether or not to hire an outsourced IT service, consider the following:


  1. Consistent Monitoring: IT service teams will work directly with you to monitor your systems. This helps prevent security breaches and allows them to track data.
  2. Technology: While this does not apply to all providers, some of them will supply your business with devices and the right network. This is a benefit you can’t overlook due to the high cost of choosing and buying technology today. 
  3. Expertise: It can be expensive to put together a team of IT managers. Luckily, sourcing a team from a service provider gets you access to experts for an affordable price. These experts have typically worked for years on IT issues and can directly work alongside you and your team to serve your needs as a business.
  4. Cost: Compared to hiring in-house support, managed IT can be very cost-effective. 


  1. Remote Support: While outsourcing your IT services has many benefits; you may feel the repercussion of not having an in-person IT team. There are times when there will be conflicts with scheduling and meeting times due to the lack of physical presence. These service providers may not be local to your area, meaning virtual meetings are the only option.
  2. Different Cost Models: It’s important to evaluate the costs associated with outsourcing your IT with the time and expenses required to maintain a robust team in house. There may be upfront fees when partnering with an MSP; as well as ongoing contracts that need to be renewed. Consider what you can afford to pay while looking at the packages service providers offer. 

Why You Need Managed IT Services

For most businesses, the pros of managed IT services outweigh the cons. Here are additional benefits to keep in mind as you consider whether or not you need to consider managed IT services.


Having expert tech support can be a win for any business. Many businesses hire in-house IT experts. While this can seem beneficial, it can be costly and not always worthwhile. Managed IT service providers can work just as quickly and efficiently as an in-house team. 

There are around-the-clock providers available for assistance at any time. Many service providers offer teams of IT tech experts to continuously monitor your business network and work alongside you to ensure everything runs effectively and smoothly. 


MSPs know all the ins and outs of their industry and keep up to date with emerging changes. They are highly knowledgeable about a variety of technology, which means that they can offer root-cause solutions and informed recommendations about the best tech, software, and processes for their clients. 


When it comes to services, many people want to know what they are getting. This is something that you will be getting when you hire a service provider. Costs and services are presented upfront so you know exactly what your service provider will be doing and how much it will cost. 


Security is a big issue when it comes to technology. Protecting your network is one of the most important things you can do. Managed IT services make this their priority  . Not only will they protect you from security breaches, but they can also protect your data, benefiting you and your business in the long term.

Partner with a Managed IT Service Provider

Technology is necessary to build a successful business. However, not everyone is an expert when it comes to technology use. There are a lot of people who need support. This is where managed IT service providers like We Solve Problems come into play. Working alongside WSP offers direct access to experts who can enhance your knowledge while helping maintain your business. Reach out to WSP IT to get started with your technology assessment today.