Only 35% of all small businesses in the US survive past the ten-year mark, although small businesses make up 99.9% of the companies in the US. If you are a business owner in Los Angeles, you may need network service management, or what’s better known as managed IT services. Business technology can feel overwhelming, especially when you have other administrative tasks.

The good news is that there are companies out there that handle all of this for you. This guide will help you understand how to hire the best Los Angeles managed IT services company.

Keep reading to find out how to choose a managed IT service in the Los Angeles area.

Look Online

There are many Los Angeles managed IT service options to choose from. The first place you should start looking is online to find local options.

There are certain factors that you need to consider when doing your research. First and foremost, you need to look at the kind of website the company has.

A high-quality website should have a professional website with plenty of information. It should have its services listed as well as contact information.

 b If the website is glitchy or not secure, that is a red flag. It would also help if you took some time to read online reviews from other clients.

Reviews give you the opportunity to see how the company works. You can also get some insight into the kinds of businesses the company has worked with.

Take these reviews with a grain of salt since they are personal opinions. A few negative reviews are not a red flag since every company will have them.

If there is any information you can’t find online, make a note of this. You can always contact the company directly to ask additional questions.

Consider Experience

When hiring managed IT services in Los Angeles, you need to choose the right company. Your business technology is the backbone of how your business works.

Your business will suffer if the company doesn’t know what it’s doing. You want to choose a company that has experience in your industry.

IT services are comprehensive, and some companies have specific specialties. If you are in real estate, look for IT management with experience in that area.

You may be able to find this information online, or you may have to contact the company. Some reviews may also indicate what industry that client is in.

You may also have specific things you want the company to understand. For example, if you are a small business, this could impact what you need.

Or, if you are a start-up business, you may want a company with experience in this area.

Look at the Support Team

When it comes to business technology, certain things are a priority. A managed IT service company has to have a good support team to do its job.

For instance, We Solve Problems has an 11-minute response time on average. This shows that this company has exceptional support for its clients.

They also have a 99% user satisfaction rate, showing their clients are happy. These are essential aspects to consider before hiring a company.

If you run into technology emergencies, you want access to help quickly. You also want to consider how friendly and helpful the support team is.

They should be eager to assist and understand technology problems well.

It is also a good idea to look for companies that have been in business for quite some time. The longer the company has been around, the more client experience it has.

Evaluate IT Services

Different managed IT service companies provide additional things for their clients. You most likely have specific needs, which is why you want to hire someone.

You need to research the services these companies provide regarding your goals. Do you need cybersecurity so you don’t have to worry about cyberattacks?

Or are you more concerned with device management and managed IT? Identify your goals and guarantee the company offers services that align with them.

When you hire an IT company, you want to work with them in the future. If the company doesn’t provide what you need, you will eventually have to look elsewhere.

Have a Consultation

What are the most important aspects of hiring a managed IT service company is the last step. Before making your decision, have consultations with your remaining options.

Consultations are where you get to speak with someone from the company, whether that be an in-person meeting or online consultation.

This is the perfect time to ask any remaining questions you have. You can also bring up concerns and ask about the company’s solutions.

It is crucial that the person you’re speaking to communicate clearly. They should listen and be able to break down complex topics for you to understand.

You can also ask about the rates that the company charges. Sometimes these are fixed rates, while other times, you may need to get a specific quote.

How to Find the Best Service Management in Los Angeles

As a business owner, you have a lot of jobs you have to juggle. One of these jobs is business technology, which can feel overwhelming.

That is why you should hire managed IT service in Los Angeles that provides business services. You need to look at reviews as well as the experience of the company.

The management company should also have exceptional support and IT services.

Do you need help with your business technology in the Los Angeles area? Contact us today at We Solve Problems to schedule a consultation.