Since the beginning of the coronavirus pandemic, our society’s trend toward digitalization has only accelerated. That has made us more vulnerable to IT security concerns at the same time that cybercrime has been growing like never before. There are a lot of good reasons that companies spend more than $17 billion on IT security consulting services every year! As demand for managed IT security services grows, so do the number of options you will have to consider for your company.
Many companies have never hired managed IT security services before. If this describes your situation, how can you know which managed services are right for your business?
Fortunately, there are some key questions you can ask each service you are considering. By making sure to ask the right questions, you can hone in on the best choice for your managed IT security needs.
Read on to learn all about the most vital questions to ask when choosing managed IT security services.
Ask Each IT Security Company About Its Experience
You may not have the technical knowledge to assess each company based on its own technical expertise. However, one thing that you can understand in a straightforward manner is how much experience each IT security company you consider has.
All else equal, it is often a good idea to choose whichever company has the most experience. However, it is also important to emphasize the right type of experience. A company may have decades of experience working with clients very unlike your company.
If possible, it is better if you can find a company that has a lot of experience working with companies in your own industry. If they also have experience working with companies of a similar size, that is even better!
Ask About Flexible Security Services
Many businesses hire managed IT security in Los Angeles only to find out that they will need to change all of their in-house software. Make sure to ask about this early on so that you know how flexible your options are for IT support services in Los Angeles. Many companies are prepared to work with a wide variety of pre-existing software tools.
Whenever possible, you will want to find a company that will not require you to change what you already have set up for your business. However, you might find a strong candidate that will need to replace some or all of your pre-existing software.
If so, get as clear as possible about how long it will take until this security service is ready to protect your company. If they can get set up fast enough, it might be worth it to hire a company even if they need to change your pre-existing software.
Ask About Cybercrime When Outsourcing IT Security
Ask each company you consider about their perspective on the rise of cybercrime. Hopefully, you will find multiple companies with a deep understanding of how the world of cybersecurity is evolving.
Of course, you also want to hear how they plan to respond. If a company is not ready for new criminal tactics, you may want to look elsewhere.
Ask For Scalable Managed IT Services
Suppose you have found the perfect managed IT services in Los Angeles for your needs. Then, your company experiences significant growth. This is when you find out that your IT security company is not prepared to scale up your IT security defenses.
Make sure to ask about scalability before you hire any IT security company. It is best if you can find a company that can manage both shrinking and growing companies.
Ask Managed Service Providers About AI
AI is also transforming the world of cybercrime and defense. Ask each company you consider about how they think the rise of AI will affect cybersecurity. You can also ask them about how they are using AI tools to improve the defenses they offer their customers.
It is often best to find a company that is already adapting to this major change in the technological landscape.
Ask About Each Service’s Success Stories
Make a point of asking about each IT security provider’s biggest success stories. You can learn a lot about a company based on how impressive these stories are. On the other hand, if they struggle to come up with anything interesting, that may be a sign that they do not provide outstanding protection.
It can also help to ask about the biggest failures of each company you consider. Great companies often make failure stories look good in retrospect. If you find a company that responded to a big failure by improving its services in multiple ways, that can be a sign that it might be the right company for you.
Ask IT Security Companies for References
You do not need to make a choice about your IT security provider in the middle of a meeting. Instead, make sure to ask for references and get in contact with them.
Great companies often have a long list of references who are willing to speak about them in glowing terms. You may also want to look for reviews and ratings online.
Be Ready to Choose the Right Managed IT Security Services for You
It can be difficult to know which managed IT security services are right for your company. However, we hope that the principles in this article will help you hone in on the right choice for your situation. It is more than worth investing the time and effort necessary to make sure that you choose a managed IT security service you will feel satisfied with.
To learn more about how you can find the right managed IT services for your needs, reach out and get in touch with us here at any time!