5 Benefits of Managed IT Support for Law Firms

5 Benefits of Managed IT Support for Law Firms
Managed IT Services

5 Benefits of Managed IT Support for Law Firms

Hundreds of law firms operate in Los Angeles, some of which host dozens or even hundreds of attorneys. Standing out in a crowded field is incredibly difficult, but it is not impossible. There are options for those who want to get serious about enhancing the standing of their specific firm and making a splash in the Los Angeles market. A managed IT support service is a must-have for any law firm seeking to make a name for itself. There are numerous benefits to using such a service, and we will explore some of those benefits in detail now. 

1. Enhanced Security 

Law firms are prime targets for cybercriminals. These criminals see law firms as great places to launch their attacks because they often hold a wealth of sensitive information. Therefore, it is imperative that all law firms seek the enhanced security that a managed IT service can provide.

Types of Security Threats 

The types of security threats that law firms face are nearly as numerous as the stars in the sky. They can be subjected to threats such as: 

  • Information leaks 
  • Blackmail
  • Harassment 
  • Phishing attacks
  • and more

Criminals will continue to become more sophisticated in their approaches. Defending against those threats is necessary for any law firm that wants to remain competitive in the Los Angeles market. 

Security Measures by MSPs 

Managed service providers (MSPs) in the IT space can offer a variety of defenses against the most common types of cyber threats. It starts with continuous threat monitoring. Always staying on top of where the threats are coming from is a must. The service provider can step in and stop a threat before it takes hold if it is detected early enough. They can also provide remote access protection services to ensure that only those with a reason to be in the law firm’s systems can get into them. These are just the tip of the iceberg as far as what MSPs offer, and this is an excellent reason to explore what they have to offer in greater detail. 

Real World Security Incidents 

You don’t have to look far to find cyber breach incidents at major law firms. The London-founded law firm Allen & Overy was recently the victim of a successful hacking effort by a group known as the Lockbit cybercrime gang. Fortunately, the damage done was relatively limited in their case, but that is certainly not always the case. This is just the latest wake-up call for all law firms worldwide to embrace cybersecurity measures immediately. 

2. Cost-Efficiency 

Saving money is always a top priority for Los Angeles law firms. Given the stiff competition in the area, there is no excuse for wasting dollars that could be spent gaining new clients. Managed IT services are one of the most cost-effective ways to care for a law firm’s technology needs. 

Hidden Costs on In-House IT Services

You aren’t just paying an hourly labor fee for in-house IT services. Additional hidden costs include training new employees and managing all the paperwork required for onboarding. The more you add up, the more obvious it becomes that in-house IT services are costly. 

Cost-Benefit Analysis of MSPs 

Those in charge of law firms should run a cost-benefit analysis of hiring an MSP compared to paying for in-house services. You will quickly discover that an MSP is more cost-effective in almost every case. 

Long-Term Financial Benefits 

It is much easier and faster to scale up with an MSP as your firm grows than to continue bringing in new in-house IT people. You can work with your MSP to add more support to help your firm as it grows. This is far more cost-effective than going through the tedious and expensive process of hiring new in-house individuals. 

3. Compliance and Regulation

Law firms know better than most about the vitality of adhering to compliance and regulatory requirements when running their operations. A significant amount of sensitive data is kept within a law firm, and it is vital to comply with the appropriate security measures necessary to keep that data safe. 

One of the most important things to remember about law firms is that they have a sacred duty to keep communications with their clients confidential. The attorney-client privilege means that an attorney must keep private communications between themselves and their clients confidential. Thus, the firm must devote resources to secure those communications. 

How MSPs Ensure Compliance 

Managed service providers (MSPs) do the heavy lifting of keeping up with the latest compliance regulations relevant to law firms. They take the burden of keeping up with these regulations off the firm’s shoulders. The MSP will ensure that you stay in compliance with the latest regulations without having to keep track of them yourself. 

Consequences of Non-Compliance 

The consequences of non-compliance with various technology-based regulations can range from a simple warning to a full-fledged cyber emergency. Regardless, you do not want to take any chances when it comes to the safety and security of the information and data you have been entrusted with. Once again, an MSP can help you avoid these scenarios entirely by keeping you in constant compliance with the latest regulations at all times. 

4. Scalability 

As we touched on before, scalability is one of the major benefits of using an MSP to assist with your IT needs. 

The Need for Scalable Solutions 

Ideally, your Los Angeles law firm will continue to grow and take on new business as much as possible. This means that your IT needs will likely grow along with it. MSPs can easily assign more individuals to assist you with your growing IT needs as your business expands. This is faster, more cost-efficient, and easier than hiring more in-house staff. 

How MSPs Offer Scalability 

You only need to send a simple request to your managed service provider (MSP) to obtain additional staff and resources for your IT needs. Then, the MSP can jump into action to direct those resources and help you continue to scale up your firm. 

Future-Proofing Your Business 

According to Moore’s Law, the collective power of technology in the world doubles roughly every two years. This means that the threats posed by cyber criminals also increase rapidly. An MSP can spend its resources anticipating those threats and working to prevent them from causing significant problems for your Los Angeles law firm. 

5. 24/7 Support

Finally, you must not forget the value of having support available to you whenever you need it. 

Importance of Round-the-Clock Support

Cyber threats can emerge at any time, day or night. Additionally, simple technology problems or glitches can occur at any time. Therefore, tapping the resources an MSP can provide 24/7 is essential. 

How MSPs Provide Continuous Support 

MSPs often hire individuals from various regions of the world and people to work all hours of the day and night. Therefore, you can count on someone from the MSP to pick up the phone to answer your questions no matter when you have them. 

Real-world Support Scenarios

Imagine being locked out of critical files you need to do your job. In that event, knowing that you can turn to the support team at the MSP you have hired to help with such problems is comforting. Call them immediately, and you can get back into the files you need to view. 

Why Choose We Solve Problems IT for Your MSP Needs

Here at We Solve Problems IT, we provide everything you have just read about and then some. We have a long history of assisting our clients in receiving the IT solutions they need when they need them. We provide a cost-effective service that can give your Los Angeles law firm the lift you need to set yourself apart from the competition. If this all sounds good to you, please contact us and let us explain everything we have to offer.