Managed IT Services

What Are Managed IT Services?

Technology is used by almost everyone nowadays. However, when issues arise, who do you turn to? In the business world, most businesses have an in-house or outsourced (“managed”) form of IT services to help with their technology needs. It is essential to understand what these managed IT services are and how to benefit from them.

You could benefit from managed IT services if you run a small business. Read on to learn more about how you can benefit from these services!

What are These Services?

Put simply, managed IT services are a way to outsource your IT department. This may be a more affordable option than hiring an in-house IT department. This third party handles technology tasks for specific businesses. In a lot of cases, companies have an internal team that collaborates with an MSP, too. Supplementing your IT force can be beneficial if you are trying to scale your business.

Typically, a team of technology experts works together for a certain business to reduce costs and manage day-to-day issues that arise. External companies that supply these teams of IT experts are known as Managed Service Providers (MSPs). 

What are MSPs Used for?

An MSP is a team that is hired by companies or organizations when they decide to outsource their IT team. These teams are typically cost-effective and an excellent solution for small businesses looking to protect their data. In addition to that, these teams work alongside an organization to meet its specific IT needs. 

Important Managed IT Services

When you hire an MSP, it is important to look into what they offer. Each organization may do things differently, meaning it is crucial to define your company’s needs ahead of time. However, there are some standard beneficial services to look for when looking to hire a managed IT service:

  • Support – Support from your IT team is critical. If you are outsourcing, it is important to have trust in your team to do what is best for your business. One of the most important things to consider is how quickly and efficiently they can identify and solve problems. Long term, this will avoid more extensive issues that can be detrimental and costly.
  • Data Security – Any security issues or threats can be dangerous. Not only do businesses keep confidential information regarding money, resources, and the business, but they also keep data on their employees. Due to this, it is important to find a team that prioritizes data security and can avoid threats.
  • Data Backup – One of the most important things to do as your business grows is to collect and save data. However, to protect this data, it needs to be backed up frequently. Therefore, hiring an IT team to back up data to a safe source consistently is important.
  • Onsite Support – While many technical issues can be fixed remotely, having direct onsite support from your IT team can be beneficial.

How to Know if you Need Managed IT Services

At this point, you have seen that MSPs can benefit you and your small business. However, how do you know if you really need these services? Here are a couple of questions you can ask yourself to get a better idea of what will benefit you long-term:

  • Is your current IT team doing an adequate job?
  • Are you overpaying for IT and technology needs?
  • Do you have an IT plan in place?
  • Is your data protected and backed up regularly?

While these are not the only important questions, they can guide you towards the right answer when it comes to deciding to outsource your IT department. 

Work With a Managed Service Provider

If you require a managed IT service provider, or if you have any questions about integrating these services into your business model, give We Solve Problems IT a call today. WSP provides each business with a strategy to meet its individual needs when it comes to IT and cyber security. Reach out to learn more today.


4 Top Cybersecurity Trends For 2021

The technology landscape is constantly transforming, and the trends in cybersecurity are keeping pace with it. In this post, we will analyze the emerging cyber threats that businesses must watch out for in 2021 and beyond. We’ll focus on the ones that pose the most risk to companies going forward.

Cybersecurity in The Insurance Sector

In 2020, the written premiums for independent cyber coverage increased by 29%. In the last two years alone, business have been turning to insurance protection. This is due to the considerable increase in ransomware incidents, data theft, and network intrusions. Additionally, the shift to a work-from-home business culture, combined with an increase in phishing emails, left organizations more exposed.

According to AdvisorSmith, the most common causes of cyber insurance claims are employee negligence, phishing, ransomware, and hacking. Apartment buildings, medical offices, and accountants in possession of financial or personal information, dates of birth, or customer social security numbers tend to pay the highest premiums for their cyber insurance.

Artificial Intelligence (AI) Integration

As cyberattacks continue to grow in frequency and intensity, AI is being optimized to help under-funded security teams combat threats. By assessing great quantities of risk data from unstructured and structured resources, artificial intelligence provides threat intelligence. Therefore, shrinking the time the IT team takes to make vital decisions and eliminate any particular threat. It has been estimated that AI in the cybersecurity market is set to generate $101.8 billion by 2030, which is a whopping increase if you consider its value of $8.6 billion in 2019.

Extended Detection And Response (XDR)

No thanks to growing data breaches, security teams around the world are pressed to gain visibility. Not only for customer and enterprise data across applications, but Cloud workloads, servers, networks, endpoints, and emails. The Extended Detection and Response (XDR) is rising in popularity as this technology can automatically collect data from multiple endpoints and compare them. Furthermore, enhancing the speed of threat detection and mitigation.

For example, a cybersecurity incident that caused alerts on an application, network, and server can be combined and coordinated to enable context and visibility into the incident. Essentially speaking, XDR centralizes all your security data by combining: endpoint detection and response (EDR); network traffic analysis (NTA); security orchestration, automation, and response (SOAR); and security information and event management (SIEM).

Getting this level of visibility across endpoints, cloud, and networks, and correlating threat intelligence across security products greatly enhances the degree of detection and response.

Multi-Factor Authentication (MFA)

Passwords are still the go-to standard for cybersecurity best practices, but more and more businesses are adopting MFA. Also known as Multi-Factor Authentication, MFA is an extra layer of defense against malicious attacks and data breaches in 2021. MFA involves the use of two or more independent factors in authorizing users when it comes to accessing secure data. This forces users to make use of more than one device to validate their identity. If your company doesn’t already have an MFA in place, it’s high time it did.

Work With the #1 Cybersecurity Team in California, We Solve Problems

The evolving online threats can make it tricky for your business to effectively focus on your core business objectives while ensuring security. This is where our experts at We Solve Problems come in. Our managed security service providers can help detect, prevent, and respond to all types of threats, as well as tackle complex compliance requirements for you. Contact us at 310-998-7070 or complete this contact form to get started today.

Managed IT Services

IT Consulting – 5 Signs You’re in Dire Need of IT Consulting

Did you know that 64% of the collective increase in IT budget each year can be chalked up to the need to upgrade outdated IT infrastructure? From security concerns to employee growth, there are several reasons why your organization may need the services of an IT consulting company.

The global IT industry is on track to reach over $5 trillion by the end of 2021. If your business needs an IT consulting service, waiting to do it will only cut down on your revenue. Keep your business operations up-to-date and safe by learning the following signs you need the expertise of IT consultants.

You Are About To Start Working On A Big Project

Is your company is about to start a big project? Do you have the IT capabilities to succeed? If not, hiring an IT consulting company on a project basis will be a great option for you. Not only will they advise you, but help you manage your project on a day-to-day basis. A dedicated IT consultant will help you choose the best technology solutions available at a cost you can afford.

Your Business Is Growing

This is one of the most common reasons why businesses hire a managed IT consulting company. Whether you need to develop a system that will allow you to take customer orders or you want to start operating in more countries, a top-rated IT consultant can analyze your business and come up with the best solution.

They can help you avoid making some costly mistakes while you are expanding your operations. For example, at We Solve Problems, we help businesses form a goal-driven and coherent transformation strategy that is aligned with their business objectives.

You Are Having Issues With Internet Security

Are you experiencing issues with your internet security? From small businesses to giant corporations, every organization seems to be struggling with Cybersecurity issues today. From losing important company data online to being hacked, you need to be 100% sure that you are doing everything you can to stay safe online.

An established IT consulting company that provides Cybersecurity audits and disaster recovery services can help your customers and employees feel comfortable using your platform and sharing information.

You Don’t Have “Connections” With Technology Manufacturers

When you stay up to date on emerging trends and have a direct line to vendors, you will get product upgrades and customer support faster and with less hassle. When it comes to having successful IT operations in your business, swift access to new and updated products is critical.

By working with an IT consulting company, your business gets the upper hand. You will spend your money more efficiently, you will have access to the latest technology, and you will be able to solve IT problems much faster, so they don’t hinder other aspects of your business.

Protect Your Business And Hire An IT Consulting Services Today

Do you find that each time there’s an IT-related challenge, it takes too long to fix? Do you constantly worry about the safety of your business information and data? We Solve Problems can alleviate all of these issues and set you up for success in your industry. We can better connect you to technology vendors and manufacturers, so you get the best services, products, and upgrades. To learn more about how we can improve your IT, give us a call at 310-998-7070 or leave us a message online.

Managed IT Services

California IT Services 3 Essential Services Your Business Needs

The demand for California IT services is growing at a rapid pace, with more and more businesses trying to leverage technology to claim their share of the market pie. If you don’t have an in-house IT department or you’re not making use of managed IT service providers, you could be leaving a lot of money on the table. In this post, we have compiled a list of some of the most important California IT services you need to stay ahead of your competition in the modern business landscape.

IT Network And Infrastructure (Procurement and Management)

Managed IT infrastructure services companies provide all the equipment required to set up and manage a network. Whether you want to acquire computers or software programs for your business, or you want to set up a telecommunications network, a California IT services company can help you.

If the company has procurement abilities, it can also provide asset management and maintenance services. It provides device upgrades and also executes repairs for any piece of equipment that’s been physically damaged.

A capable California IT services provider will also take care of all your software installation needs, including custom software development, operating systems, utilities, device drivers, and text editors. They can also install applications and programming software.

Cloud-Based Services

California IT services operated from a remote facility are referred to as Cloud-based services. Essentially, Cloud service companies lease their operating systems, software, and hardware to clients. They also take full responsibility for the maintenance of both the programs and the equipment.

These services can eliminate the need for your business to have a lot of physical space, and they can help you save considerably inexpensive equipment maintenance. Depending on which IT services provider you work with, you can either get the entire package (including software platform and IT infrastructure) or you can choose and pay only for specific services.

Some of the popular Cloud-based services for businesses are:

Cybersecurity Solutions

If you have a business and don’t have a solid Cybersecurity program in place, you are leaving your entire business operation vulnerable. Cyberattacks have become a regular occurrence today, with criminals either disrupting businesses or extorting money from the owners. Spreading malware is one of the most common ways cybercriminals are achieving their goals. Spyware, Trojan horses, and viruses are just some of the types of malware that are commonly deployed.

Since most California IT services companies provide Cybersecurity services, they can prevent these malicious programs from attacking your network. They will also monitor all incoming and outgoing data 24/7, 365days of a year, and keep track of all devices that connect to your network.

If an attack ever happens, they will mitigate the effects significantly. Once they get rid of the cyber threat, they will restore the data through their backups.

Work With Trusted California IT Services Experts. Work With We Solve Problems

IT support is more about covering your organization’s computers’ performance – it includes Cybersecurity, business compliance, cloud migration, data recovery, and much more. Our experts at We Solve Problems are your source for complete technology solutions to provide you the peace of mind you deserve.

If you’re looking for a skilled and knowledgeable IT team you can count on to show up and keep your business running come a hurricane or a malware attack, we are your guys. To know more about our services, please call us at 310-998-7070 or contact us online today.

Managed IT Services

What Does a Managed IT Services Company Provide

Does your IT team spends most of their time dealing with cybersecurity, licensing, login issues, or problems of similar nature? It can take away some of their attention from strategic growth activities. This is why many organizations turn to managed IT services providers as their business grows. Outsourcing these services allows your organization to maintain a high level of staff productivity and security.

A managed IT company can provide you with the best possible support and tools to scale with your business. Here are some of the services these technology partners bring to the table.

Day-to-Day Operations & Support

It doesn’t matter what kind of business you’re running, your company’s IT team is always under pressure. Dozens of people are relying on your IT team at any given time to provide technical support for your organization. There are several additional IT difficulties that might drastically impair your staff’s productivity. From a malfunctioning projector to a workstation that won’t restart. These issues could completely overwhelm your IT department.

A managed IT services provider can fill this gap and take care of all of these problems, including:

·        Rebooting servers

·        Troubleshooting network connectivity

·        Issuing software licenses

·        Resetting passwords

·        Retrieving lost folders/files

·        And much more

Advanced Backup And Disaster Recovery

We live in times when even tech giants like Facebook and Verizon experience massive security breaches. Considering that, it pays to be prepared if you run a business. Yet, cyberattacks are not the only thing you may need to backup your data. You might have to restore operations from a backup for several reasons, including natural disasters. However, with a proactive backup and disaster recovery plan, recovery will be easier.

Flooding, fires, and other natural disasters destroy thousands of businesses each year, and these companies fail to resume operations after such a disaster. Consequently, data loss could spell disaster for your business, mainly if that loss results in an extended period without access to important data.

By working with a managed IT services partner, you gain access to advanced disaster recovery and backup software and processes that help protect your business in any emergency — and help you start your business operations quickly.

Creating And Managing a Solid Cybersecurity Plan

One of the primary objectives of organizations today is to ensure their business data stays protected. With many businesses storing personal health and financial information for employees or customers, cybercriminals enjoy access to sensitive data.

Henceforth, staying on top of all the latest threats takes time and focus and can be challenging for technology staff members to deal with, especially with other priorities. But when you work with a managed IT services provider, you have immediate and easy access to cybersecurity experts who can analyze your current processes, make suggestions for improvement, and even help implement those recommendations.

Looking For a Qualified Managed IT Services Provider? We Solve Problems is The Go-To.

A managed IT services company can support your business in hundreds of ways, saving you considerable time and money. When you choose to work with We Solve Problems, you gain access to a team of highly qualified and experienced professionals who are best at what they do and are solely focused on helping make your business successful.

Whether you need longer-term strategic advice or immediate assistance with help desk support, we can help. Call us at 310-998-7070 or fill out this online contact form to get in touch with us today.