Tech issues can vary in severity and impact your company’s productivity. Whether you are a practice owner or a small business owner, you will inevitably encounter some sort of IT issue while executing your day-to-day tasks. Unfortunately, technology isn’t perfect, and businesses may face technological challenges from time to time.
Information technology is one of the most critical aspects of any business. When used correctly, it can provide extensive support, security, and insight for guidance. However, if misused, a lot of potential issues can arise. Therefore, learning to deal with IT issues is crucial while running a small business.
Keep reading to learn more about some of the most common IT issues companies can experience and how to avoid them!
Potential IT Issues Companies Can Face
Below are the top seven IT issues that small businesses can encounter daily. There are also a variety of short-term problems that can cause long-term issues if they are not addressed early on. While it may be more costly upfront, taking proactive measures to avoid these problems is worth it in the long run.
Poor Network Security
One of the biggest problems facing small businesses is poor security. Small and medium-sized businesses have just as much critical information as large corporations. Typically, this data contains personal information about the company, profits, employees, and clients. When dealing with sensitive information, it is vital to keep it private and safe.
The emergence of more sophisticated hacking and bots has increased the potential for system breaches and stolen data. Small businesses can be easier targets for hackers since their cybersecurity measures often aren’t as robust as bigger corporations. However, this is why ensuring you have a safe and secure network is essential.
No Professional Experience
Many small businesses do not have access to their very own IT department, and that’s alright. Luckily, there are plenty of great options for IT, such as outsourcing to an MSP. If you do not have the experience, you can get an experienced IT manager to help keep your business safe.
Hiring a small internal IT team can be a great alternative if you decide not to outsource your technological needs. However, you want to make sure you hire a team with experience, who are prepared to address any potential issues.
Many companies find that hiring an internal IT team can be challenging if they have limited experience in IT to begin with. In this case, you can use either tech recruiters or outsourced IT to fill this role.
No Backups
Backing up data is important. Forgetting to back up data or cutting costs with minimal backups can be extremely expensive in the long run. Investing in a system is paramount to the security of your data. Even with a small business, it’s important to ensure that you are manually doing frequent backups. Your IT department can also set up automatic backups to avoid potential issues.
No Disaster Recovery Plan
Unforeseen things can occur at any time. Due to this, having a strategic plan in place to combat these issues is key. By designing and implementing a plan with your IT department ahead of time, you can avoid catastrophic damage from happening on your watch.
Cost of Technology
One of the biggest reasons small businesses avoid facing their IT issues is the cost of technology — it can be very expensive. To circumvent the costs, many small businesses will invest in older tech or no tech at all. While this can work for a short time, it is not a sustainable business practice. It is better to spend a bit of money upfront to protect your business long term.
Lots of Rapid Change
Technology has evolved substantially in the last couple of years. That leads to many users feeling left behind, confused, or with questions. Many small businesses may have employees who struggle to do tasks that require new technology. Providing and attending classes is one step in the right direction regarding keeping up with technology. Another solution can be to invest in an IT department, or a managed IT service provider who can provide support and education.
Annoyed Users
Like the rapid growth and change of technology, interacting with tech can annoy many people. Whether they are struggling to learn something or waiting for a page to load, technology can be frustrating. However, keeping your tech up to date is a great way to ensure quicker response times and happier employees.
Every employee will have different comfort levels when it comes to using a particular technology. This can cause annoyance and issues with the rest of your staff. But thankfully, offering classes or training can help with potential employee issues.
How to Avoid These Common IT Problems
Technological issues may feel inevitable; however, with certain protective measures in place, you can rest assured that you have done everything possible to secure your technology and data. Here are some things you can do today to protect your small business from IT issues:
- Invest in a safe network
- Create and update IT plans
- Hold frequent training for employees and workers
- Outsource your IT department
- Invest in new technology
By following the steps outlined above, you can prevent IT issues within your small business. In addition, doing so helps keep your business running smoothly, so you can focus on continuing to grow your company.
Outsource with We Solve Problems IT
If you and your company do not have expertise in information technology or cybersecurity, consider partnering with We Solve Problems IT. Based in Los Angeles, WSP has over 15 years of IT experience and success in helping businesses of all sizes regain control of their IT infrastructure, data, and technological devices. Reach out today to learn more about how WSP combats these everyday problems for their clients and get your free evaluation.