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We Solve Problem's Manifest Award for being One of the Most Reviewed Cybersecurity Company in Los Angeles
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The Manifest Recognizes We Solve Problems as one of the Most-Reviewed Cybersecurity Companies in Los Angeles

The internet has a lot of opportunities and new solutions in the market today, with that being said, there are also a lot of looming threats in the background. To help fight off these malicious entities online, it helps to partner with a professional cybersecurity firm! Thankfully, our team at We Solve Problems is here for you! 

We established a cutting-edge IT-managed services and support company in Los Angeles to tackle the issues facing contemporary businesses. We are dedicated to using technology to enhance both businesses and people’s quality of life. Our committed professionals will collaborate closely with your team to identify the best IT services and solutions to increase your competitive edge, improve your operational efficiency, and save money.

Today, we are excited to share with you our team’s most recent achievement in the industry. According to the Manifest’s market research, we are among the most-reviewed Cybersecurity Companies in Los Angeles! This is an incredible award and we are proud of our team for bagging this amazing accolade.

The Manifest is a business blog website that aims to gather and verify the hard data, expert insights, and actionable advice that you need to build your brand and grow your business – to provide the practical business wisdom that manifests in your success.

Of course, this award wouldn’t have been possible without the help of our clients. Thank you so much for supporting us and for always trusting us to deliver impeccable results for your business! 
Need support? Give us a call! We’d be happy to address your concerns and provide you with some solutions so you can get back to work in no time.

Advantages of a Single-Vendor Strategy for Law Firms
Managed IT Services Policy & Compliance

The Benefits of a Single-Vendor Strategy for Law Firms

The legal services landscape is dynamic and competitive. Thus, forcing law firms to continually seek ways to streamline their operations, enhance productivity, and improve collaboration among legal teams. Practicing law is time-consuming. You must meet clients, attend court dates, and complete administrative tasks. For an industry that relies on time and billable hours, IT solutions for managing different tasks, requests, and data have proved highly valuable.

Outsourcing specialized IT is a powerful way for law firms to leverage technological benefits and keep pace with more prominent industry players. IT services for law firms can be outsourced to multiple vendors. However, this article highlights the key advantages of a single-vendor approach to providing IT solutions for your law firm.

Enhanced Security and Compliance 

Law firms are no longer just keepers of legal counsel but are also vaults of valuable and sensitive information that range from client data to financial reports. Therefore, ensuring IT security and compliance is a necessity. Data breaches, cyber-attacks, and compliance failures can not only result in legal penalties but destroy a firm’s reputation.

To achieve sufficient security and compliance, your firms must have a high degree of visibility into your IT infrastructure. Visibility means the capability to monitor all aspects of your IT environment in real time, allowing you to detect vulnerabilities and compliance shortcomings before they escalate.

Working with a single vendor to manage your IT services provides an integrated approach and eliminates the blind spots often found when juggling multiple vendors. You get a unified security and compliance framework that works smoothly across different tools and platforms— which is critical for an industry where confidentiality and regulatory compliance are paramount.   

Streamlined Processes 

A single IT solutions vendor provides a cohesive and integrated technology ecosystem because their products are designed to work together. This contributes to process efficiency in several ways, which include:

Efficient Communication 

If you rely on multiple vendors, managing communication between them can be a full-time job. Every vendor has their point of contact, contract specifics, and service level agreements (SLAs). Working with a single-vendor streamlines communication, enabling faster issue resolution, quicker updates, and a more efficient support system.

Vendor Management 

With a single vendor strategy, all of your IT services are consolidated. Therefore, centralizing communications and simplifying vendor management tasks, which reduces the administrative burden of coordinating multiple service providers. Additionally, a single-vendor approach enhances strategic alignment between the vendor and your law firm.

Procurement and Deployment 

Law firms can save time in the procurement phase since they do not have to research and compare vendors whenever they need a new application. Once you find a reliable and quality supplier for your IT needs, it is easier to stick with them for any additional services that arise. Deployment is also simplified since you already have an established relationship with the vendor who understands your needs and work culture.

Faster Service and Problem Resolution 

Time is critical when it comes to IT. You want quick and effective resolution, whether dealing with application issues, server downtime, or a security breach. In a multi-vendor approach, the speed of service and remediation suffers because it’s not immediately apparent which vendor to contact for a specific issue. However, a single IT vendor eliminates this ambiguity; any time a problem arises, you know exactly who to contact.

Clear Accountability and Responsibility 

Accountability becomes a huge concern in any IT setup in the unfortunate event that things go south. When working with multiple vendors, the issue of responsibility and accountability can become a blame game, delaying and hindering resolution. However, if just one vendor takes care of all your law firm IT, there’s no time wasted determining who is responsible—allowing for quicker and more efficient problem-solving.

Cost Effectiveness 

A single vendor helps eliminate redundancy, negotiate better pricing, and simplify billing. When your firm consolidates all your IT needs to one vendor, you can unlock savings through volume or bundle discounts. The single-vendor approach also streamlines operations, unlike the multi-vendor approach, which often has a steep administrative overhead and added complexity. Sticking to one vendor significantly reduces the amount of administrative work required, the likelihood of billing issues, and other roadblocks that could hinder your staff’s productivity. 

Strong Partnership Development 

So many tools are available in the market today, and it is challenging to figure out what products best benefit your law firm. You could miss out on opportunities to improve productivity and increase revenue due to a lack of awareness. However, when you partner with a single vendor, there is the potential to develop a deep and mutually beneficial partnership. Once a vendor learns about the challenges and goals of your law firm, they can proactively help you identify opportunities and mitigate risks by recommending products you would otherwise not have discovered on your own. In a way, they grow to become a strategic partner, working hand-in-hand with you to achieve your business goals.

Training and Learning Curve Advantages 

Generally, IT solutions from the same vendor follow a similar usability style. This means that new features and applications can easily be rolled out without impacting workflow. Your productivity and efficiency remain unaffected as your staff knows exactly how to perform their tasks without wasting time looking up answers or using the trial-and-error method.

Embrace a Single Vendor Strategy with We Solve Problems IT

There are several benefits to opting for a single IT vendor that law firms must recognize. If you’re currently dealing with multiple vendors and are struggling to keep up with the administrative tasks it demands, consider consolidating all your law firm’s IT solutions to a single vendor. At We Solve Problems IT, we offer managed IT and support services that prepare our legal client’s systems for the future. Contact us today to learn more or schedule a consultation. 

10 Trends and Forecasts for Cybersecurity in 2024
Cybersecurity

10 Trends and Forecasts for Cybersecurity in 2024

There was heightened cybersecurity activity in 2023, with security professionals and adversaries engaged in a constant cat-and-mouse game. As technology advances, threat actors improve their malicious tactics. Making it necessary for organizations to continually refine and fortify their security architectures. Unfortunately, there is no hope for reprieve as the threat landscape has no signs of slowing down. We expect cybercriminals to leverage successful tactics from this year to orchestrate more sophisticated campaigns in the coming year.

Preparedness is critical for effective organizational cybersecurity. However, planning for the year ahead can be challenging with so many unknowns. This article aims to unravel the top cybersecurity trends for 2024, offering insights into how organizations can align with them to fortify their digital defenses.

AI And Machine Learning

In the coming year, cybersecurity strategies are set to prioritize the integration of artificial intelligence (AI) and machine learning (ML). The advancement in these technologies will lead to more sophisticated applications in digital safety, including new implementations that are yet to be explored. So far, AI has brought a paradigm shift in cybersecurity. With increasing data and dynamic cyber threats, AI employs machine learning algorithms to analyze vast datasets and detect subtle anomalies, enabling proactive detection of threats. Additionally, the adaptive learning abilities of AI allow organizations to quickly adapt to evolving attack patterns and stay ahead of attackers.

In 2024, AI algorithms are expected to power faster and more accurately respond to cyber incidents through real-time threat analysis. ML is also likely to advance to adapt and update cybersecurity protocols autonomously, which will reduce reliance on manual processes.

Sophisticated Cyber Attacks

Organizations are warned to watch out for the evolution of phishing attacks in the year ahead. The attacks will become more complex and difficult to identify as technology advances. The sophistication of social engineering assaults will escalate, which is in part attributed to the utilization of generative artificial intelligence tools like ChatGPT that facilitate attackers to employ more intricate and tailored strategies in their attacks.

Subsequently, the prevalence of deepfake attacks is also expected to rise. To address this issue, organizations must foster awareness and provide comprehensive education to employees on recognizing these attacks.

Quantum Computing

Quantum computing is forcing organizations to rethink data processing and problem-solving. Unlike classical computing, this technology can process large amounts of data at unprecedented speeds and solve complex problems much faster. The enormous processing power can strengthen cybersecurity measures, enhance encryption methods, develop sophisticated algorithms for detecting threats, and efficiently manage large, secure data operations.

However, the rise of technology also unravels some challenges for cybersecurity. Just as it can enhance encryption methods, it is effective at breaking traditional encryption methods, which could leave your current security systems vulnerable.

IoT Security

The exponential growth of the Internet of Things (IoT) is a result of the increased interconnectivity and internet accessibility among various devices. However, the diversity and ubiquity of IoT devices make them attractive targets for cyberattacks, and their interconnected nature can lead to extensive vulnerabilities. The focus in 2024 will be on improving IoT security. One significant trend towards this is the development of more robust and standardized security protocols for IoT devices. AI and NL algorithms may also be integrated into IoT systems to help monitor for unusual patterns that could indicate a breach and enable quicker responses.

Remote Workforce Security 

The future of work is dynamic, and cybersecurity must evolve to meet the needs of the current distributed workforce. With remote work on the rise, there is a need for a heightened focus on securing remote access to work environments. Some of the top security trends in 2024 for enhancing remote workforce security include the use of :

  • multifactor authentication (MFA),
  • single sign-on solutions (SSO),
  • password managers,
  • VPNs,
  • and updated devices.

Regulatory Compliance 

Regulatory compliance requirements will become stricter and more global to encourage organizations to develop more comprehensive cybersecurity measures. Data protection regulations like the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) are already setting the tone for stringent data protection standards. To keep up, organizations will need to leverage technology to ensure that they stay ahead of compliance requirements.

Cybersecurity Training 

The cybersecurity sector still grapples with skills gaps. The gap poses a risk not just to individual organizations, but to the entire global cyber infrastructure. As threats evolve, the demand for skilled cybersecurity professionals surges. However, there has been an increasing need for more people equipped with the necessary skill sets and knowledge to effectively combat evolving threats. There will be several initiatives to address this issue in the coming year. Educational institutions are expanding their cybersecurity curricula and offering specialized courses to equip students with in-demand cyber skills. Additionally, organizations have to look into continuous learning programs to ensure they have a prepared workforce for future cyber challenges.

Data Privacy 

Data privacy compliance will continue to be an essential aspect of modern business. Consumers are:

  • savvier and better equipped,
  • enforcement is on the prowl to ensure organizations comply,
  • and the risks inherent to data collection have become more apparent.

Everyone has a stake in data privacy, triggering the field to evolve at a break-neck pace regarding legislation, best practices, awareness, and risk.

Cybersecurity Insurance 

The exponential increase in cybercrime makes cyber insurance necessary for every modern organization. Even with the best cybersecurity practices in place, it is tough for businesses to keep up with cyber threats and effectively future-proof their digital assets alone. The 2024 cybersecurity predictions show that in addition to strengthening cybersecurity strategies, the need for cyber insurance will also grow.

Public-Private Partnerships 

Both the public and private sectors share the simple goal of protecting the underlying fabric of today’s digital economy and society. Public-private partnerships save time and money, improve innovation, and help build a more intelligent workforce. Working with government agencies to communicate breaches, highlight vulnerabilities, and discuss security needs is not a sacrifice. Rather, it’s an investment that enterprises can make to improve national security and individual business value.

Stay Ahead of Cyber Threats with We Solve Problems IT

To stay ahead of cyber threats, your organization needs to be attentive to the trends and changes in the market. For this reason, being aware of the cybersecurity trends expected in 2024 can help you take the necessary measures to avoid or diminish the effects of potential attacks. 

Are you ready to elevate your organization’s cybersecurity readiness? At We Solve Problems IT, we can help you balance cybersecurity and cyber resilience while prioritizing the ability to continually see, protect, and manage the entire attack surface. Do not wait for a breach to happen. Contact us today to get the help you need to stay up to date with cybersecurity trends in your business.

network server
Network Server Management

How Network Service Management Will Help Your Company

It is no secret that the world of business relies heavily on network connections. IT services in every industry are paramount to the productivity of your company. 

Network service management plays a crucial role in the success and security of modern businesses. Having an efficient and well-managed network is vital for maintaining productivity, protecting sensitive data, and ensuring seamless operations.

In this article, we will explore the benefits of network server management. As well as how it can help your company thrive in today’s digital landscape.

Benefits of Network Server Management

When it comes to running a successful business, network performance and reliability are crucial. That’s where network service management steps in to make a significant impact.

Your company can experience enhanced performance and minimize costly downtime. Network service management ensures that your network operates at its full potential. This allows for seamless communication and data transfer.

The improved performance translates into increased productivity. Employees can work efficiently without interruptions or sluggish network speeds.

A reliable network instills confidence in your customers. Smooth interactions and transactions lead to higher customer satisfaction.

Proactive Network Server Monitoring and Issue Resolution

Network issues can arise unexpectedly and cause major disruptions to your business operations. These problems can be detected and addressed before they become critical.

Through continuous monitoring, potential issues are identified early on such as:

  • Network congestion
  • Hardware failures
  • Security breaches

The monitoring allows for prompt action to prevent any significant impact on your business.

Proactive network management ensures that your employees can stay focused on their tasks. In return, your customers experience seamless and uninterrupted service.

Scalability and Flexibility

As your business grows and evolves, so do your network needs. Whether you need to:

  • Add new devices
  • Connect additional branches
  • Handle increased data traffic

Network service management can easily scale your network infrastructure to meet these demands.

This adaptability is crucial for businesses that want to stay agile in a rapidly changing market.

Network service management enables flexibility. It does so by allowing you to adjust your network configurations and resources based on evolving business needs. This means that as your priorities and strategies shift, your network can seamlessly adapt.

Cost Savings and Efficiency Gains

Outsourcing network management through network service management can result in significant cost savings for your company. You eliminate the need for an in-house IT team dedicated to network maintenance and troubleshooting.

This reduces labor costs associated with:

  • Hiring
  • Training
  • Retaining IT staff

Network service management eliminates the need to invest in expensive hardware and software infrastructure. Instead, the provider takes care of:

  • Procuring
  • Managing
  • Updating the necessary equipment and software licenses

This can save your company from upfront capital expenditures and ongoing maintenance expenses. Your business can allocate those savings toward other critical areas of growth and investment.

Your internal IT team can focus on strategic initiatives and core business activities. This enhanced operational efficiency translates into higher employee productivity. As they can dedicate their time and skills to projects that directly contribute to your company’s success.

With network service management handling routine network tasks, such as:

  • Monitoring
  • Troubleshooting
  • Updates

Your IT staff can work on more value-added activities, driving innovation and growth. This improved focus allows your employees to leverage their expertise and contribute to the overall efficiency and effectiveness of your business operations.

Enhanced Security and Data Protection

When it comes to safeguarding your business’s sensitive information and protecting against cyber threats, network service management offers comprehensive security measures.

These robust security protocols:

  • Detect
  • Prevent
  • Mitigate potential attacks on your network infrastructure

Network service management providers employ advanced technologies. These can include firewalls and intrusion detection systems. These systems create multiple layers of defense against unauthorized access and malicious activities.

Regular security updates and patches stay ahead of emerging threats and vulnerabilities. This way, your network remains resilient and protected.

Network service management helps minimize the risk of:

  • Data breaches
  • Unauthorized access
  • Potential financial losses associated with cyberattacks

The loss or damage of critical business data can have severe consequences. Network service management understands the importance of data backup and disaster recovery. It ensures that regular data backups are performed.

Stored both locally and off-site, network service management provides a safety net in case of data loss due to:

  • Hardware failures
  • Natural disasters
  • Cyberattacks

Reliable disaster recovery processes are in place to swiftly restore your systems and data to minimize downtime. They mitigate the impact on your business operations.

Network service management helps:

  • Safeguard your valuable information
  • Preserves business continuity
  • Gives you peace of mind

Choosing the Right Network Server Management Provider

Check the provider’s track record by researching their past clients and projects. Look for certifications and industry affiliations. These should demonstrate their commitment to maintaining high standards and staying updated with the latest technologies.

It ensures that you are entrusting your network management to professionals with a proven track record of success. You can have confidence in their ability to deliver effective network solutions and address any challenges that may arise.

Every business has unique network requirements, so it’s vital to choose a network service management provider that offers customized solutions and support.

Look for a provider that takes the time to understand your specific business needs and tailors their services accordingly. This includes assessing factors such as the:

  • Size of your network
  • Industry-specific compliance requirements
  • Future growth plans

Consider the value of:

  • Proactive support
  • Quick response times
  • 24/7 monitoring

A reliable network service management provider should provide proactive monitoring and issue resolution. Ensuring that any network problems are addressed promptly.

Quick response times and round-the-clock monitoring help minimize downtime and keep your network running smoothly, providing the necessary support for your business’s uninterrupted operations.

Are You Looking for Managed IT Services?

Investing in network server management is a strategic decision that can yield significant benefits for your company.

You are setting your company up for success in the digital age and ensuring a solid foundation for your business operations.

Are you looking for network server management? Get started with us today!

cloud networking
Network Server Management

Cloud Networking Monitoring: A Guide for Decision Makers

Cloud computing has become an integral part of many businesses.

It has provided them with increased flexibility, scalability, and big savings. Still, managing cloud resources and ensuring their optimal performance is a complex task. It requires extensive tech know-how that many business owners don’t have time to possess. 

Cloud network monitoring is the process of tracking and analyzing the performance of cloud infrastructure. The goal is to identify potential issues and optimize the network’s efficiency. 

If you’re tasked with making decisions about your organization’s IT, you’ll want to get familiar with what cloud networking means. Coming up with a way to approach this kind of security solution will be important for your business—read on and we’ll walk you through the basics.

Why Is Cloud Network Monitoring Important? 

Cloud network monitoring is critical for maintaining the performance and security of your network.

Without proper monitoring, businesses may experience downtime and slow application performance. They will be at risk due to many security vulnerabilities.

By monitoring cloud resources, decision-makers can identify performance issues. They can isolate the root cause and implement corrective measures. This will help to ensure the cloud network keeps functioning as it should. 

The entire goal of cloud monitoring is to stop problems from happening before they arise. Continued evaluation allows monitors to get a sense of trouble on the network ahead of time.

They can catch issues before they have a chance to materialize into something bigger.

Choosing a Cloud Networking Solution 

When selecting a cloud network monitoring solution, business owners must consider a range of factors. Below are some key considerations to keep in mind when approaching the task of cloud monitoring.

Scalability

As your organization grows and expands, your monitoring solution should be able to handle a greater number of cloud resources.

It should be able to do this without sacrificing performance. The solution should also allow for easy expansion of these monitoring capabilities.

It should be easy to integrate new regions and cloud providers into the system. If it’s difficult to do this, you could face serious problems as your business operation start to grow in size. 

Many businesses have suffered and even fallen due to not planning for this kind of growth. It’s important to keep scalability in mind when thinking about your cloud networking and monitoring. 

Flexibility

Your monitoring solution should be flexible enough to support a range of cloud providers and platforms. These include public, private, and hybrid cloud environments.

It should also be able to integrate with other tools. Tools such as automation and orchestration tools and other monitoring platforms.

The business that succeeds is the business that can move quickly and nimbly, and this kind of flexibility will be key to your overall operations. 

Real-Time Monitoring

One more essential quality to look for in your monitoring solution? You’ll want to ensure you have real-time monitoring as an option. 

Real-time monitoring is crucial for identifying and resolving issues as they occur. This can help to minimize downtime and other negative impacts on your infrastructure.

Look for a solution that can provide real-time visibility into your cloud resources. This way, the system can alert you to issues as soon as they arise.

The last thing you want as a business owner is to find out about a problem too late. The sooner you can be notified, the sooner you can take action and resolve the issue at hand. 

Security

You can’t talk about anything to do with work in the online world without talking seriously about security. Security is a critical consideration when selecting a cloud network monitoring solution.

Your monitoring solution should provide secure access controls. This is to prevent unauthorized access to your monitoring data, which could be incredibly dangerous if it were to fall into the wrong hands.

The solution should also ensure the confidentiality of your monitoring data through encryption. Encryption can help ensure you and your team are the only ones that can access relevant business information. 

Allowing access to key data will be an essential part of the monitoring process, but it’s important to ensure the security of this data is taken seriously. 

Analytical Ability

In addition to real-time monitoring, your monitoring solution should provide robust analytics capabilities.

A quality monitoring solution will allow you to track and analyze the performance of your cloud infrastructure over time.

Look for a solution that can provide insights into key performance metrics. This includes such metrics as latency, throughput, and error rates. Your solution should allow you to identify trends and patterns in your data.

Cloud network monitoring is only so helpful without this analytical aid. 

Ease of Use 

Last but not least! Ease of use is an important consideration when selecting a cloud network monitoring solution.

Your monitoring solution should be easy to use and provide an intuitive user interface. You and your team will want to quickly and easily navigate and understand your monitoring data. The solution you go with should provide this.

Your solution should provide customizable dashboards and reports. These should allow you to view your data in a way that works best for your organization.

Understanding Cloud Networking Monitoring

Handling the IT needs of your business can feel overwhelming, especially if you’re caught up handling so many other requirements and tasks. However, taking on this task will be essential for the long-term success of any serious business. 

What do you need to know about cloud networking monitoring? The above information can help you understand the importance of this work, and what to look for in a solution for your business. 

Need immediate help with this kind of IT support? Give us a call anytime for help.

What is AI: Insights from an MSP for Law Firms
Managed IT Services

What is AI: Insights from an MSP for Law Firms

Artificial Intelligence (AI) is one of the most discussed modern technologies and is here to stay. Whether you view it as a threat or opportunity, the technology can potentially transform various industries, including the legal sector. Despite their traditional resistance to technology, lawyers are turning to AI to improve their services’ efficiency and effectiveness, and those who fail to embrace it risk falling behind their competitors.

In today’s rapidly evolving legal landscape, law firms leverage data to stay competitive, make informed decisions, and adapt to changing client preferences—meaning they must collect and store large quantities of data. Not only does this data take a lot of time to analyze, but there is the additional monotony and frustration felt by the humans trying to plow through a Sisyphean task. Furthermore, clients request increasingly quicker services, while demands must be met in compliance with court and regulatory agencies. All these challenges add up to a seemingly overwhelming obstacle in running a functional and thriving law firm practice.

Fortunately, technology is evolving just as fast as the data boom. AI technology uses machines to simulate human intelligence and perform tasks that humans would otherwise do. Systems using AI technology leverage intelligent algorithms that classify, analyze, and make predictions from vast amounts of data. The algorithms are trained using large datasets to identify patterns in data, make predictions, and recommend actions. 

Current State of AI in Law 

Currently, AI is incorporated into a range of IT solutions for law firms, which may not be explicitly visible. It helps computers learn how to identify relevant information, recognize mistakes, and spot inconsistencies faster and better than humans. These benefits of AI for law firms are applied in several processes that include the following:

Legal research is a time-consuming task that AI can automate. Using AI-powered legal research tools lets you quickly scan and search large databases to gain helpful data relevant to your case details, including:

  • information on case laws,
  •  applicable statutes and regulations, 
  • jurisdiction, 
  • practice areas, and more.

Manually reviewing paperwork can be an inundating process marred with inefficiencies. Artificial intelligence helps automate this process, saves time, and reduces the risk of errors. AI-powered paperwork review solutions can analyze large documents and identify critical information such as clauses, terms and conditions, and language.

Predictive Analytics 

Law firm IT solutions leveraging AI can analyze data and predict the outcome of legal cases, which helps lawyers make better-informed decisions. By analyzing data from past cases and identifying precedents, AI algorithms can provide insight into the likelihood of a case succeeding or failing, ensuring that lawyers advise their clients accordingly.

Natural Language Processing

Natural language processing and machine learning enable AI algorithms to learn from and understand various legal writing styles, allowing attorneys to produce high-quality articles that adhere to legal standards and norms. Additionally, AI can assist lawyers in verifying the accuracy of cited sources to ensure accuracy and detect potential plagiarism.

Why Law Firms Need Managed IT for AI 

Managed IT services for law firms are critical in helping legal professionals adopt AI technologies. They help law firms establish their specific needs and goals and how they can leverage AI to improve their operations and beat the competition. Some of the primary reasons law firms should consider managed IT for AI include:

Complexity of AI Systems 

Managed service providers, or MSPs, have the technical expertise and specialized skill sets to support law firms in leveraging the latest AI technologies to improve process workflows and enhance productivity. They provide the necessary knowledge and resources to evaluate, implement, and maintain AI solutions for law firms. AI technology may be a game changer for law firms but can also be daunting. Leaving the tech side of the business to the experts allows lawyers to focus on the core functions of building a healthy and thriving practice.

Security Concerns 

Law firms handle susceptible information on their clients, which raises concerns about AI and data security. Lawyers are legally responsible for protecting client information, meaning that law firms must be diligent about the security potential of any tools and technology they use. MSPs can help deploy several defense measures to lock up your system tight and boost your security while using AI. Some of the security issues they can help with include the following:

Data Privacy 

MSPs help law firms prioritize data security by implementing robust security measures such as encryption, secure data storage, system audits and monitoring, security systems compliance, and access controls to protect client data from unauthorized access or breaches.

Ethical Considerations 

Using AI for law firms raises ethical concerns, such as the potential for bias. Since AI relies on data generated by humans to create outputs and predictions, it comes with an inherent potential bias. MSPs work to provide accountability for decisions made by AI systems and adhere to the ethical guidelines for developing and deploying AI solutions—ensuring the transparency of algorithms to help avoid legal challenges. 

How We Solve Problems IT Can Help 

Adopting AI technologies may seem daunting, but the rewards are invaluable. We Solve Problems partner with your organization to guide you on reliable AI applications and the best strategy for adopting them. AI may not be foolproof, but our expertise can help your firm leverage its benefits to transform your practice. Some of the ways we can help your law firm embrace the endless possibilities of AI include:

In addition to having the much-needed technical expertise to help implement and maintain AI solutions, our team also understands the requirements and workings of the legal industry. Our experts ensure adherence to compliance and regulatory requirements while helping you catch up on the latest trends. 

Security Measures 

We Solve Problems provides a range of security measures to ensure that your systems and data are secured. We are up-to-date on the latest security threats and use proactive steps to protect your law firm from breaches or other threats.

24/7 Support 

Enjoy dedicated support round the clock and have your IT issues resolved as soon as they occur. While we strive to ensure maximum uptime for all your IT solutions, sometimes problems are inevitable. But when they do occur, our technicians work on resolving them quickly so that they don’t hamper productivity.

Compliance and Regulation Assistance 

We Solve Problems helps your law firm ensure compliance by implementing security controls and conducting audits of your law firm’s IT infrastructure and comprehensive security assessments. We help keep your firm secure from Interana and external threats, which is essential in achieving regulatory compliance.

Employee Onboarding and Offboarding

We offer employee training and onboarding to ensure responsible and ethical use of AI in law firms. Your staff does not need to be experts on artificial intelligence, but it helps to understand how AI tools work so that they can use them appropriately. 

Is your law firm ready to harness the benefits of AI technology? Connect with an IT partner who understands your firm’s unique needs and is prepared to support you every step of the journey. Contact We Solve Problems today to learn more about our managed IT solutions for law firms.

managed IT service providers
Managed IT Services

How Managed IT Service Providers Rein In Growing Operating Expenses

The average first-year cost of running a small business is somewhere between $30,000 and $40,000. As your company grows, you should expect to budget much more for your operating expenses.

This is especially true when it comes to IT costs. Working with managed IT service providers (MSPs) can help you better handle your company’s expansion, and it’s important to understand how.

Let’s explore the key information you should keep in mind.

Fewer Hardware Requirements

One of the most notable benefits of working with a managed service provider is a reduction in computer hardware requirements for your company.

Many MSPs offer cloud-based services, which means you can get away with minimizing the number of storage devices, servers, etc. on your site. Your provider will also handle maintenance and updates for the hardware you use so that you don’t have to allocate time and money towards doing so.

This is something that small businesses can greatly benefit from, as they often don’t have the capital to purchase and manage hardware.

Minimizing Data Breaches

The average data breach costs over $4 million. This number can climb even higher depending on the situation. Larger companies often experience greater financial damages due to the amount of data involved.

Many MSPs have service-level agreements that can help you recuperate the costs associated with a data breach. This can often mean the difference between whether or not you can handle a scenario like this in the future.

It’s worth noting that the security measures MSPs implement can also prevent data breaches. They have robust data protection measures in place that many businesses don’t have the resources to implement.

Lower Overhead Costs

Working with an MSP can help you reduce more than just hardware costs. You can also lower expenses related to technology you would otherwise purchase.

For example, your MSP has access to high-quality software that your business can take advantage of through your subscription to their service. This comes with an additional benefit, as well. As new technology develops, your MSP will take advantage of applications that can help improve their level of service.

These are often expensive, and your MSP will be the one to purchase them. In many cases, this can save your business thousands of dollars.

Accurate Budget Forecasts

A reputable MSP will take an inventory of your current IT infrastructure.

They will help you determine your future requirements and establish a plan to help you satisfy them. From there, you will have a much more accurate understanding of your expected costs.

This will allow you to create a comprehensive budget and avoid financial surprises in the future. Keep this in mind when moving forward so you can take full advantage of it.

Improved Employee Productivity

One of the biggest killers of employee productivity is having your workers perform mundane tasks. A managed service provider will handle many of your company’s low-skill responsibilities so your employees don’t have to. They can then devote their time and attention to issues that need their expertise.

Large companies tend to benefit the most from this. To clarify, let’s assume that a business has 1,000 employees. Many of them spend a large portion of their weekly work hours handling responsibilities that an MSP could take care of.

With the right managed service provider, hundreds of workers would become more productive in the future. This could have a substantial impact on the company’s overall performance.

Minimal Downtime

Even a short period of downtime can cost businesses a significant amount of money. It’s always in your best interest to avoid this scenario at all costs.

As previously mentioned, managed service providers have a strong security architecture and provide service-level agreements. This allows them to maximize uptime for your company. They can also stop issues from developing before they affect your business.

Without the right MSP, you’ll have to manage these issues on your own. This is something that can be difficult or impossible for many companies.

Finding Managed IT Service Providers

It’s easier than you might think to find the right managed service provider. Search for one that has a strong presence in the industry and plenty of positive feedback.

Checking customer testimonials is a great way to gain insight into the results you can expect from the MSP. You should also consider what type of businesses they often work with. If you run a small company, for example, it’s in your best interest to work with an MSP that focuses on small businesses.

Take a look at their billing structure so that you don’t run into unexpected costs. Unfortunately, shady MSPs often include hidden fees in their services.

A reliable service provider should be fully transparent about your billing and have no issues discussing their terms with you. Do they seem interested in helping you meet your goals? You should always choose an MSP that goes above and beyond when it comes to providing excellent service.

If they don’t seem dedicated to helping your business, it’s best to look elsewhere.

Get Started Today

The benefits of working with managed IT service providers are not something you can overlook. Finding the right professional can take your business to the next level and allow you to avoid issues you may have otherwise encountered.

Reach out to us today at We Solve Problems IT to see what we can do for you. Our team of IT professionals is ready to help you reach your performance goals.

business continuity in la
Managed IT Services

Business Continuity: How to Respond to Network Outages Quickly

We’ve all seen that classic edge-of-your-seat movie scene where the hero has 30 seconds to diffuse a bomb. Well, for many network teams, an outage can feel like a similar setup.

Every second counts, but there are plenty of tools and strategies to help you find a swift solution to network outages.

So before your monitors start beeping and a hundred support calls hit your help desk, read on to learn how to support your business continuity in LA. We have some simple suggestions for responding quickly and effectively to a network outage.

Spotting a Network Outage in LA: Monitoring and Alerts

Time is of the essence when it comes to network outages. So the smartest way to get a quick resolution is to spot the issue early.

That starts with proper monitoring. Plus, with effective monitoring and alerts, you can often stop a problem in its tracks before it becomes a more significant issue. That could save you reputational damage or lost productivity.

Use network monitoring tools to provide real-time insights.

These tools will spot abnormal traffic patterns or server overloads. And they will also alert you to a complete network failure. Configure these alerts so they go straight to the relevant team. That means a combination of email, SMS, and app notifications.

Tools and Techniques to Confirm an Outage

Once you get an alert, your first step is to confirm if it’s an actual outage. You’ll need ping tests, traceroutes, and network mapping software. It will help you pinpoint whether the problem is happening at the network level.

For example, a ping test is a straightforward way of seeing if you can reach the server. Make sure you have a team well-trained in these tools so you can get an immediate answer. With experts on hand, you’ll find it easier to address the problem for business continuity in LA.

Communicate the Network Outage

Effective communication is critical during an outage. Without it, your technical team will find themselves overwhelmed with calls to the helpdesk. Be prompt and concise in your communication. And make sure the information comes from the IT department head.

The message should explain what’s happened. You must list the affected systems and the estimated resolution time. You should also let users know when to send the next communication.

Identify the Source

After you’ve confirmed the outage, it’s time to identify the source. You can begin a fix only once you know the cause, so you need to do this quickly. The source might be:

  • Hardware failure
  • Software glitch
  • A cyber attack
  • Network overload

As with monitoring, you need tools and business technology to help you with these diagnostics. That will help you rapidly analyze vital data, including network traffic, server logs, and hardware performance.

You can also turn to previous network data to help spot anomalies. Your work here will make it easier to start fixing the issue because you’ve narrowed the problem.

Immediate Mitigation Steps

Next, it’s time to put your mitigation plan into action. A mitigation plan is your fallback when a network problem happens. It’s something you’ll already have written down before a network outage occurs.

It’s part of getting the system back for your users and minimizing the disruption of an outage. Your mitigation steps might include the following:

  • Rebooting servers
  • Rerouting network traffic
  • Disabling problematic parts of the network

In other words, the mitigation temporarily fixes the outage for end users but gives you leeway to work on the root cause. It buys you time. And it makes it easier for you to work on a long-term fix as you won’t have the pressure of the ticking clock of a network outage.

Restoring the Network for Business Continuity in LA

Fully restoring the network means finding a permanent fix to the problem. The timing of this restoration will depend on the issue, but you can reduce the timescale by having certain things in place. A 24/7 network team and spare hardware, for example.

For complex repairs, assign a lead technician to oversee the work and stay accountable to deadlines. Don’t forget to allow your team plenty of time to test the fix. You don’t want to risk a further outage after you’ve restored the network.

Communicating the Fix

You must stick to your communication schedule so users get timely updates. That includes full communication once the network is restored, even if users are already using the system.

The update must include information on the nature of the fix and any potential after-effects. If there are any protocol changes (such as added security rules for users), make this clear.

Timely communication will restore confidence in the network and allow teams to get on with their day, minimizing the impact of the outage.

Post-Fix Troubleshooting

Even after you’ve fixed your network problems in LA, you want to ensure you don’t get the same issue again. That might mean sizing up your network. You could update and improve your network security.

You may even hire an outside expert to come in and provide consultation and recommendations. Don’t forget about monitoring and alerts, too. That’s particularly important if it was an outage you didn’t spot immediately.

Updating Network Protocols

Learning from network outages is a valuable exercise. And it might lead to a long-term upgrade project for your team. You could invest in more advanced detection systems, perhaps one with advanced AI capabilities.

You might feel it’s time to update and replace hardware or restructure or outsource your technical team. Always look to network outages as a way to discover long-term improvements.

Resolving Network Outages: Help Is at Hand

If a network outage leaves you with sweaty palms, it might be time to update your action plan for business continuity in LA. Preparing for the worst will help you steer the ship during the chopping waters of network outages.

And if you need business services in Los Angeles, we are here to give you a technical helping hand to make your network smooth sailing.

With our extensive expertise, we can ensure your network is fully monitored with high uptime. Contact us now for an informal chat about your IT needs. 

Strategic IT Budgeting for Law Firms: Maximizing ROI and Minimizing Risk
Managed IT Services

Strategic IT Budgeting for Law Firms: Maximizing ROI and Minimizing Risk

In an increasingly competitive legal market, law firms continuously seek ways to optimize their operations, reduce costs, and achieve a higher return on investment (ROI). Thus, it is especially crucial for solo and small to midsize law firms that want to reap benefits, allowing them to outpace larger institutions. However, this presents a critical challenge: the balance between adopting cutting-edge and transformative technologies and managing associated costs and risks. Strategic IT budgeting for law firms is the key to transformation to maximize return on investment (ROI) and minimize risk. 

The IT Landscape for Law Firms in Los Angeles 

Law firms in California are driven mainly by tech companies, real estate, and entertainment industries. Firms in the state have relatively small classes of associates, and the market is highly competitive—in Los Angeles, CA, only three firms have more than 200 attorneys. 

Furthermore, because of their small size, most firms put off investing in technology until it’s too late. Commonly, an investment into third-party IT services happens after an incident has occurred. 

However, it’s important to remember that while your overall budget aligns with your firm’s mission statements, so should your IT budget. 

The Risks of In-House IT Management 

In-house legal IT teams have long been resistant to and opposed to automation. However, the effects of the COVID-19 pandemic forced many industries, including law firms, to consider modernizing, digitalizing, and automating. Traditionally, all aspects of information technology (IT) were handled by an in-house team. Nevertheless, over time, challenges have emerged with this approach.

The Costs of Downtime 

Maintaining a skilled in-house IT team is resource-intensive, requiring full-time salaries, benefits, and ongoing training. This can be financially prohibitive, especially for small to medium-sized firms, making it difficult to maintain an up-to-date and versatile in-house IT department. 

Also, in-house teams are known to work during fixed schedules and already have a lot on their plate. Therefore, while they can prioritize issues as they arise, there is the risk of exhaustion and burnout—making them prone to errors or oversights that can be catastrophic for your firm. 

In addition, if an issue occurs when your IT staff is unavailable, you risk facing prolonged downtime that negatively impacts your revenue and productivity. 

Data Security Risks 

Law firm IT teams are hired with a different level of diligence than attorneys, despite the power they hold that grants them access to your critical assets data. The actions of your IT staff could easily take down your entire system through data breaches and other threats. Still, most firms place the burden of selection on someone who is both non-technical and unaccustomed to the qualifications they need to look for. Additionally, there is no standardized qualifier for IT teams like the bar exam, and recruiters can only bank on the resume, which can sometimes be misleading. 

Law firm IT systems have several moving parts that require specific skill sets at every stage. If your team lacks the needed skillsets, you’ll likely encounter setbacks that could lead to security risks or wasted time for your firm. In-house teams also often cannot scale quickly and efficiently, especially if you are working with constrained resources—leading to inefficiencies in your workflows and processes that jeopardize your security. 

Outsourcing to a Managed IT Service Provider: A Smart Investment 

Outsourcing IT needs allows law firms to enjoy reduced costs, improve efficiency, and access the expertise of high-skilled professionals. It creates a degree of separation between the IT professionals and the work that occurs on-site at legal offices so that everyone can focus fully on their core functions. Some of the unique benefits of working with managed IT service providers that stand out include the following:

Benefits in Number 

Unlike an in-house IT team that is limited to the knowledge and skills of the individuals within, MSPs offer more expanded capabilities to meet your existing and future needs. They allow you to sidestep the challenges of hiring, training, and retaining a full-time IT staff and access superior technology and tools that would otherwise be cost-prohibitive for an individual firm. With an MSP, your firm also enjoys smooth operations since there is no support gap due to holidays, sick days, or personal leave. 

Outsourced IT services offer unparalleled flexibility; they adapt to your firm’s shifting requirements, ensuring you have the level of support you need. It is even more beneficial if you acquire specialized IT services with expertise tailored to the legal sector to address the unique challenges.

Security Advantages 

The rising concerns about data breaches and the security of client information are putting law firms under pressure to maintain high levels of data security. Dedicated IT services provide robust cyber security measures tailored to law firms to secure against internal and external threats. They are also up to date with the latest compliance requirements and legal trends, which helps your firm stay ahead in the ever-shifting landscape of regulations.

The threat landscape constantly evolves as cybercriminals become more sophisticated in their attack methods. Therefore, to manage your IT security effectively, you need the help of dedicated professionals with extensive experience. Outsourced IT service providers have deep knowledge and understanding of the tactics and techniques used by cybercriminals, which they use to help prevent breaches and other threats to your law firm.

Why Choose We Solve Problems IT 

Seamless IT operations form the backbone of today’s successful law practice. Operating a thriving, efficient, and secure law firm requires balancing human expertise with technological resources, and outsourced IT services provide this much-needed equilibrium.

At We Solve Problems, we help Los Angeles-based organizations thrive in their respective field with efficient and reliable IT operations. We enhance efficiency and accuracy in various aspects of your legal processes, allowing you to focus on more meaningful tasks like serving your clients. Some of the benefits you get to enjoy when working with us include:

Tailored IT Solutions for Law Firms 

We understand that no two businesses are alike, even when working in the same industry. Therefore, we take time to understand your practice and gain insight into your current IT architecture, its failures, and its success to help us determine the best approach. Furthermore, we ensure that you get the IT solutions needed to help you focus on building your law firm while reducing costs and minimizing network downtime.

Proven Expertise in Security 

We fuel your IT networks with the latest hardware and software to ensure no attacks can penetrate. Get to enjoy proactive security measures such as regular maintenance and continuous monitoring to eliminate threats and keep off unwanted visitors.

High Availability and Reliable Support 

We Solve Problems has experts on-demand to protect your IT systems from attacks, malicious activities, and other threats. We have a responsive team that ensures you get prompt service and solutions for all your IT needs.

Transparent Pricing and Custom Packages 

We Solve Problems provides accurate quotes and transparent billing so that you know exactly what you are paying for. We don’t have hidden charges or additional fees; therefore, you can confidently budget for your IT needs.

Tailored Success with We Solve Problems

Managed IT Service Providers can provide your law firm with significant cost savings and the potential for a high return on investment. To maximize its ROI, We Solve Problems works with you to define your objectives so that you only pay for what you need. Our pricing is also made transparent for complete accountability.

Are you ready to unlock the cost savings and ROI potential of outsourcing IT solutions? Contact us today to learn more about our managed IT solutions and how they can benefit your law firm in Los Angeles.

managed it services in Los Angeles
Managed IT Services

How to Choose the Best Managed IT Services in Los Angeles

A managed IT service ensures that all IT needs are provided for. Your small business gets to enjoy lower risks of cyber-attacks, or any other IT-related risk. You no longer have to worry about which IT services to buy or which IT problems are the most pressing.

The key is to know how to find the best Los Angeles managed IT services for a business. 

If you choose the right company in Los Angeles, you’ll get the peace of mind of knowing you have service experts helping you prevent IT issues.

This article compares the benefits and costs of managed IT services in Los Angeles. Consider these pointers to find the right managed IT partner for your business.

Understanding Your Business Needs

This step serves as the foundation for making informed decisions and finding the most suitable service provider. Start by identifying the specific IT challenges your business faces. Is it improving network security? Streamlining operations? Or enhancing data storage capabilities? Determine the goals you want to achieve through managed IT services.

The scale of your business also plays an important role. Are you a small Los Angeles startup with limited IT resources? Or are you a large enterprise with multiple locations and complex systems? 

Take into account the industry you operate in. Certain sectors have unique IT compliance regulations and security standards that need to be adhered to. 

Assessing Expertise

Expertise plays a crucial role in ensuring that your business receives top-quality IT support and solutions. Begin by evaluating the qualifications and certifications of the Los Angeles managed IT company’s team members. Look for industry-standard certifications. These certifications indicate a high level of technical expertise.

Think about the experience of the service provider in managing IT systems and addressing similar challenges to yours. A well-established provider with a track record of success is more likely to have the knowledge and skills needed to handle your specific IT requirements effectively.

Company portfolios and client testimonials are essential to check out. This will give you insights into their past projects and the outcomes they have delivered. It is also beneficial to reach out to their current clients and inquire about their satisfaction with the provider’s services.

Take some time to think about any special requirements that your company has. If you require support in cloud computing or cybersecurity, look for service providers in Los Angeles with a strong focus on those areas.

Evaluating Service Offerings

When you’re trying to find the managed IT service in Los Angeles that’s right for your business, you need to take your time to assess the various services on offer from different companies. 

Have a look at the range of services they offer, this could include things such as:

  • Network monitoring
  • Data backup and recovery
  • Cybersecurity
  • Cloud solutions
  • Help desk support

Consider the service levels included in their packages. Evaluate the scalability and flexibility of their offerings to ensure they can accommodate your business growth.

Examine any additional features or value-added services they provide. These can enhance the value of the managed IT services in Los Angeles and contribute to the overall success of your IT infrastructure.

Carefully review the pricing structure and terms of the packages offered. Compare the costs against the provided services and assess whether they offer good value for your investment.

Scalability and Flexibility

Your business needs may evolve over time, so it is important to ensure that the outsourced IT company can accommodate those changes. Look for providers that offer scalable solutions. These allow you to easily add or remove services as your business grows or requirements change.

Flexibility is also important. The company should be able to adapt its services to meet your needs. Their services should be customizable to your particular business needs. 

Ask questions about the company. Can they handle peak periods? Can they deal with sudden surges in demand? They should have the proper infrastructure in place to be able to deal with things like this. 

Security and Data Protection Measures

The Los Angeles managed IT company you opt for should have robust security measures in place. This is to protect your sensitive information from being compromised in a cyber attack. 

The company should conduct regular security audits to identify any vulnerabilities and head off any risks before they turn into problems. They should also have robust intrusion detection systems. These systems are important for detecting potential breaches. 

Evaluate their data backup and recovery procedures to ensure that your critical business data is regularly backed up.

They should also have disaster recovery plans in place to minimize downtime and ensure business continuity in the event of a major incident.

Availability and Responsiveness

The company should be readily available to address your information technology needs and provide support when issues arise. Look for providers that offer 24/7 support in Los Angeles or have defined response times to ensure timely assistance.

Assess their communication channels and response mechanisms. They should have a dedicated help desk or support team. This support team should be reached easily through multiple channels like phone, email, or live chat. Quick response times and efficient ticket resolution are indicators of their responsiveness.

Consider their track record in terms of availability and uptime. Look for guarantees or service level agreements (SLAs). These ensure high availability and uptime for your IT infrastructure.

Service Level Agreements

An SLA is a formal agreement between you and the service provider. It outlines the services to be delivered and the expected performance standards.

When talking to a prospective company, evaluate the SLA terms and ensure they line up with your needs. Certain things should stand out more than others. Look for their response times, resolution times, and service availability guarantees. 

Another thing to think about is performance metrics. Put simply, they are important indicators of how reliable and efficient the company’s service is. Pay attention to metrics like uptime metrics and resolution times. 

Use these metrics to gain insights into the company’s track record and their commitment to meeting your needs. 

Reviewing SLAs and performance metrics means that you have a clear picture of what the company can do for you. It lays down a lot of the foundations for the work that will come after. 

Industry Experience and References

Look for providers with a proven track record in your specific industry. They should have experience working with businesses similar to yours, understanding the unique IT challenges and requirements of your industry.

Ask for references and reach out to their existing clients to gather feedback on their services. A company with lots of positive references will give you a good idea of how well they deliver their services. 

When asking for references, pinpoint the service areas that are most important to your business. Things like reliability and responsiveness are always good to enquire about. 

Seeking first-hand accounts of how well the company works will be invaluable to you when you’re making a decision. After all, you want to find the managed IT company in Los Angeles that is best suited to your business and its specific needs. 

Integration With Existing Systems

The company you opt for should be able to slot seamlessly into your current systems and processes. The aim is to provide a well-managed IT system without disrupting your current operations. 

Assess how compatible they are with your hardware, software, and applications. They should be experts in integrating their solutions into the systems that you already have.

Take some time to talk to them and gather a sense of how well they understand your workflows and business processes. You want to transition to managed IT with minimal disruption. 

If you already have an internal IT team, take some time to assess how well the company can work with them and support them. They should be more than willing to integrate and work alongside your internal team to give you the best IT systems possible. 

You should also take some time to assess the means of communication that the company uses. They should have a clear and effective system for sharing updates and progress reports, as well as resolving any issues that arise during the integration process. 

Find Los Angeles Managed IT Services Today

Enlisting the help of managed IT services in Los Angeles is a great way for your business to focus on its core operations. It’s an opportunity to leverage expertise in the field of information technology without the need for lengthy onboarding or training procedures. 

At WeSolve, we take pride in helping organizations overcome their IT challenges. We offer a range of tailored IT solutions for businesses. Our priority is always on reliability and efficiency. 

If your company is in need of managed IT services in Los Angeles, get in touch with us today to see how we can help you.